Crown Regency Beach Resort

The location was good as well as concierge service and breakfast staff.

The property and front desk were horrible! The front desk was hardly visible as the ladies were sitting on a low stool/chair behind the desk and didn’t welcome us until you can to come close to the desk and peer down and called their attention. The entire checking-in process too ages and appeared to be obsolete and dated, cutting some printed-out numbers and taping them on key cards. Upon check-out the printed copy of the three thousand deposit was erroneous as they forgot the update the occupants of the specific rooms. I had to point it out and require even more time. The entire property reeked of mold and mildew from the corridor to our room. There was even visible signs of mold growth in the bathroom and ceilings. We had to change rooms to which the alternative was hardly an improvement. We had to cut short our stay even with no refund on one holiday lost to this nightmarish hotel.

cleanliness And staff are friendly and accomodating.

AC is not working properly.Its very hot and was not able to sleep well.