Lobby was closed when I arrived. Couldnt get my room although I had already prepaid. Worst experience ever!
2 stars
Smart Extended Stay
Photos of Smart Extended Stay
Overview
Hotel in Beckley with free parking Along with express check-out, this hotel has barbecue grills and a picnic area. Free WiFi in public areas and free self parking are also provided. Other amenities include RV/bus/truck parking. Smart Extended Stay offers 100 air-conditioned accommodations, which are accessible via exterior corridors and feature hair dryers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations. This Beckley hotel provides complimentary wireless Internet access. 32-inch flat-screen televisions come with cable channels.
Amenities at Smart Extended Stay
- Free Wi-Fi
- Free parking
- Flat-screen TV
- TV
- Cable or satellite TV
- Internet
- Pets allowed on request. Charges may apply.
- Hairdryer
- Disabled access
- Wake-up service
Accessibility and suitability
- Entire unit located on ground floor
- Non-smoking rooms available
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Disabled access
- Lift
- Upper floors accessible by lift
- Upper floors accessible by stairs
- Designated smoking area
Basics
- Free Wi-Fi
- Internet
- Linens
- Towels
- Air-conditioned
- Smoke alarms
- Heating
Bathroom
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Shower
- Private bathroom
Media and entertainment
- Cable or satellite TV
- Flat-screen TV
- TV
General
- Telephone
- Carpeted
- Hardwood or parquet floors
Parking and transportation
- Free parking
- Private parking
Outdoor
- Grill
- Garden
Bedroom
- Cleaning products
- Alarm clock
Services and conveniences
- Wake-up service
- Mini-market on site
Laundry
- Iron and ironing board
Workspace
- Desk
Reviews of Smart Extended Stay
4.9
Mediocre
560 verified ratings
Wonderful
123
Very good
54
Good
86
Okay
50
Fair
47
Mediocre
38
Poor
162
Summary of reviews
Guests say
Guests had a mostly negative experience at the hotel, with complaints about the cleanliness of the rooms, poor service, and issues with the breakfast offerings. Many felt the establishment was dishonest regarding pricing, and there were complaints about noisy air conditioning and musty rooms. However, some guests appreciated the value for the price and the friendly staff, pointing out the convenient location and the good food from a food truck nearby as positives.AI-generated from customer reviews
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Score by provider
5 out of 10
487 reviews
4.4 out of 10
53 reviews
8.3 out of 10
1 review
4.4 out of 10
1 review
5.8 out of 10
5 reviews
All reviews
Pros (+) Breakfast
Cons (-) Nothing
Pros (+) Nothing
Cons (-) The manager tried to increase my nightly rate by 40$/night halfway through my stay. I wound up moving out to a different Hotel
Cons (-) Our first room had mold in the bathroom. Our second was ok
Pros (+) Price, friendly staff, continental breakfast. Close to my VA Hospital.
Cons (-) Handicap room much too far from parking. Room smelled musty like old tobacco. Dust on headboard. noisy refrigerator. After thought handicap preparations. Tub hard to access.
Location
1909 Harper Road, Beckley, WV 25801
What's nearby
- Beckley Exhibition Coal Mine and Youth Museum1.3 km
- Phillips-Sprague Mine1.6 km
- Beckley Feed and Hardware Company2.1 km
- Raleigh County Courthouse2.3 km
- Wildwood Beckley West Virginia3.8 km
Policies
Check-in/Check-out | Check in anytime after 13:00, check out anytime before 11:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Smart Extended Stay
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Smart Extended Stay
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See most recommended stays in BeckleyGood to know
Value for money | 6,6 |
|---|---|
Distance to city centre | 2,4 km |
Nearest airport | Beckley Raleigh County |
Distance to airport | 7,6 km |