Hotel Le Port Neuf

44 Rue Port Neuf, 64100 Bayonne, Pyrénées-Atlantiques, France
+33 5 59 45 54 42

Cheapest
rate per night

8,3

Excellent
based on 752 reviews
Hotel Le Port Neuf - Bayonne, Pyrénées-Atlantiques, France
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Good to know

Value for money 7,9
Distance to city centre 1,1 km
Location rating 9,3

Rooms

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Reviews

Pros

Cons

Traveller rating

55
38
12
0
1

Time of year

Traveller type

Show reviews that mention

+
bayonne in 5 reviews
car park in 13 reviews
centre of the town in 9 reviews
great location in 60 reviews
great staff in 22 reviews
location a the room in 25 reviews
old building in 18 reviews
outside our window in 16 reviews
shower curtain in 16 reviews
simple solution in 2 reviews
small room in 30 reviews
soap residue in 2 reviews
steep stairs in 17 reviews
street noise in 16 reviews
truck noises in 2 reviews
  • Good
    Dec 2019
    8,0

    Leon is an excellent host, welcoming and friendly. The location of this hotel is right in the historic centre, so close to all the attractions. Good value.

    Nothing

  • Poor
    Nov 2019
    1,0

    Good location

    I had to wait 30mins in the dark under the rain for the hotel boss to arrive for my check in! I saw in the reservation that check in is until 10pm, because I arrived late to Bayonne, I asked for a check in between 10pm and 11pm. I did my booking while having diner. SO I had to hurry in order to get there asap and not let any staff wait for me to do the check in. I arrived at the hotel door at 9:50pm and had to wait 30mins outside no one to talk to. I called all numbers available to reach the hotel but no one was answering on the landline and the mobile was off. After 30min I got someone on the phone after reaching booking.com by phone I guess they tried to contact the hotel owner...he knew I was waiting and rather than apologizing for not being there for my check in he dared to ask me if I was going to have the expensive bfast he is selling and ripping off foreign guests the day after in the morning...I wouldn't have expected that at all! He explained on the phone how to get to the room. I got my key and went back to my car to get something i forgot, when i came back he was in the hotel bar having a good time with friends and said to me that I mentioned an arrival time between 10pm and 11pm so therefore he planned to come at 11pm! what????? What kind of hospitality is this...I was traveling for the whole day and the whole week, I was just looking to crash on a bed and get ready for the day after, I ended up making phone calls to Singapore (booking customer service) and justifying who I am and where I am staying, my reservation number...instead of arriving and being welcomed and checked in smoothly, I was left in the dark under the rain waiting for a hotel owner that doesn't care about guests arriving! It is a shame to do this...and think that it is normal. I do not recommend this place at all just because of the clear lack of hotel management and guest service that the owner had demonstrated.

  • Excellent
    Oct 2019
    10,0

    What a cool little hotel! Clean, comfortable and very conveniently located. The staff were incredibly helpful, with great advice on town sights- not just the ones on the tourist map, good places to eat (trust me, in Bayonne there is no shortage of good food!), and advice on the specialties of the local chocolate shops. Mmm chocolate shops... The hotel is located on the street WITH the chocolate shops!!! I had the twin room on the top (5th) floor. It was quiet and spacious, with quirky little decorating touches (loved the Banksy, no, it wasn't the real one). There was very little vehicular noise, as that part of town is pedestrian traffic only. Fortunately I didn't have a heavy bag, as there is no elevator- the building is historic, and elevators weren't invented back then! But, hey, you have to work off the chocolate somehow... and the jambon, and the Basque tarts, and... you get the picture! Would I stay here again? You bet!

  • Good
    Sep 2018
    6,7

    Comfortable bed and good shower, large room. Supermarket opposite for buying food

    Having to walk 10mins carrying cases from nearest car park

  • Good
    Feb 2014
    8,0

    very friendly staff, good breakfast, excellent location. The rooms are very simple but nicely decorated and clean.

    Old bulding, you can hear everything that's going on in the other rooms. Narrow stairs, no lift. No hair dryer. One tiny window.

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About

8,3 Excellent

based on 752 reviews

8,6

Cleanliness

7,9

Comfort

8,9

Staff

7,9

Value for money

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

Check in

14:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Internet
Bar/Lounge
Express check out
Free Wi-Fi
Non-smoking rooms available
Pets allowed on request. Charges may apply.
Terrace/Patio
Hairdryer
Cable or satellite TV

FAQs when booking at Hotel Le Port Neuf

Where is Hotel Le Port Neuf located?

Hotel Le Port Neuf is located at 44 Rue Port Neuf, 1,1 km from the centre of Bayonne. Château Vieux is the closest landmark to Hotel Le Port Neuf.

When is check-in time and check-out time at Hotel Le Port Neuf?

Check-in time is 14:00 and check-out time is 11:00 at Hotel Le Port Neuf.

Does Hotel Le Port Neuf offer free Wi-Fi?

Yes, Hotel Le Port Neuf offers free Wi-Fi.

Does Hotel Le Port Neuf offer free parking?

No, Hotel Le Port Neuf does not offer free parking.

Does Hotel Le Port Neuf offer free airport shuttle service?

No, Hotel Le Port Neuf does not offer free airport shuttle service.

How far is Hotel Le Port Neuf from the airport?

Hotel Le Port Neuf is 4,6 km from Biarritz Parme. Hotel Le Port Neuf is 29,5 km from San Sebastián.

Can you bring pets to Hotel Le Port Neuf?

Yes, Hotel Le Port Neuf is a pet-friendly hotel.

Does Hotel Le Port Neuf have a pool?

No, Hotel Le Port Neuf does not have a pool on-site.

Location

Most popular landmarks

  • Château Vieux 109 m
  • Cathédrale Sainte-Marie de Bayonne 138 m
  • Musée basque et de l'histoire de Bayonne 238 m
  • Jardin Botanique 242 m
  • Musée Bonnat 353 m
  • Paroisse Notre Dame de l'Assomption 0,4 km

Getting around

Biarritz Parme 4,6 km
San Sebastián 29,5 km
Bayonne Place des Basques 302 m
Bayonne Bus 0,6 km

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