Hotel am Bad-Wald

the room was big enough, warm and clean with a view and the bed was comfortable

there was nobody at the reception so we had to dial a number (no land number indicated); the person at the phone did not know who i was and what i`had reserved (the day before); we had to pick the key out of a box on the wall, using a code she provided; she first gave us the key of a single room, so ì had to call back; the sauna was not working; there is no restaurant; the village is pretty deserted; fortunately one good restaurant was open: Sur Sonne; the breakfast was average

Nice cotton robe for swimming pool / sauna. Good breakfast

The receptionist mixed up our Reservation, gave the wrong keys because she did not bother to identify us by name and check the Reservation. She neglected to mention to carry the keys out because the staff was not there after 21.30. The room was not clean, the bathroom had visible traces of the previous guest and the shower head was missing the holder so I had to jury rig one with zip fasteners

Long dark hair in bath

Swimming pool closed due to renovation . Bedroom walls dabbed with paint to touch up scruffy areas