Book Avis hire cars in Bogotá

Reviews for Avis in Bogotá

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Traveller rating

Excellent

3

Good

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Okay

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Mediocre

8

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get the carfriendly staff

car availablenext day

car was cleancredit card

drop off locationgreat experience

customer servicepick up and drop

4.4

Pros:Customer service at pickup locationCons:The car was in bad shape. The suspension was out of balance and alignment. The steering wheel and the whole car was shaking when going above 80 km/hr on the highway. The drop-off at the airport was complicatedReviewed Jul 12 2016

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2.0

Pros:NothingCons:They did not reserve my car and there had no cars at all to rentReviewed Jan 7 2018

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2.0

Not worth itPros:NothingCons:When you are in colombia something is call pico and placa means in some days and some hours of the day you cannot take the car outside or you will get a ticket they offer to come back twice to exchange the car in 4 days i was staying there what a waste of timeeeee they can put white plates to make this cars useful for the turistReviewed Dec 14 2016

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8.0

Pros:Fast and good serviceCons:Actually the car had some age on itReviewed Feb 13 2017

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6.0

Decent customer service. Underpowered vehiclePros:Nice customer serviceCons:Car not as advertised. Underpowered vehicle. Poor performance vehicle.Reviewed Feb 25 2018

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2.0

Pros:NothingsCons:They gave away our car as we were an hour late to pick it up from the airport after unavoidable delay. Absolutely unacceptable... makes both Avis and Kayak look bad. We had to figure alternatives out ourselves and ended up booking with Hertz.Reviewed Jan 15 2017

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2.0

Customer service was bad.Cons:The staff at the north office of Bogota did not attend to help me on my request to change the vehicle the last day of rental, so I could run my business errands due to a city's prohibition of car used at peak hours (from 3PM to 7:30 PM), so some days unpaired or pair tag id numbers can not circulate at certain hours of these days. I had requested to change the car this day and the response was negative and not helpful at all.Reviewed Dec 19 2016

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2.0

Totally unexpectedPros:Nothing. I cancelled the rental on the spot.Cons:I was quoted a total of about $300 for the 9 days rental, and at the counter it turned out to be about over $900 for the same 9 days, for the same "smallest, most economical" car. On top of that, the $90 insurance I purchased at the time I made the reservation was useless.Reviewed Sep 21 2016

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8.0

Pros:Yes, it wasCons:Yes, maybe bigger car for same priceReviewed Dec 3 2019

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10.0

Cons:the wait time at the airport. They have to reinput all the info and takes about 30 mintues to do so.Reviewed Mar 31 2019

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2.0

ExtortionCons:They tried to extort an extra $70 for cleaning the interior and exterior of the vehicle. The interior was dirty when I began the rental (coffee or some brown drink spilled on the cup holder, dirt in the interior). I returned it in the same condition. The exterior was clean and it was a little dirty when I returned it (it rained all week). They told me I would be charged a $70 dollar cleaning fee. I've never experienced anything like this when renting a car from other companies. I don't know if this is an AVIS policy or whether the Bogota airport location is just shady. Either way, I'm not renting from AVIS again.Reviewed Dec 9 2016

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2.0

No carPros:N.A. I did not receive the car.Cons:When I called Avis to receive the vehicle on Saturday morning, they didn't have it! The rental never occurred. The phone number posted for the Avis location where the vehicle was supposed to be - per the official website - was disconnected. I called a different Avis location, they provided me the cell phone number of someone working at the location, and this person who answered the phone was extremely rude and even used profanity when I asked where the car was. "Ciao, pendejo," he said as he hung up. I am considering filing an official complaint with Avis. I highly recommend that Kayak consider reevaluating their contract with this agency. No reasonable person would give Kayak money for this.Reviewed Oct 18 2016

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• 5,3 /10Budget Hire Cars at Bogotá

• What is the most popular car hire from Avis in Bogotá?

  Intermediate (Ford Escape or similar) is the most frequently booked car hire type from Avis in Bogotá.

• How many car hire locations does Avis have in Bogotá?

  Avis has 3 car hire locations in Bogotá. Take a look at our Avis hire location map to find the best car hires near you.

• Does Avis have a car hire location at the airport: El Dorado airport (BOG)?

  Yes

• Does Avis offer shuttle or airport pick-up services from El Dorado airport (BOG)?

  Yes