Corendon City Hotel Amsterdam

Comfortable beds

The worst experience with the stuff. Very arrogant

most of the staff were really helpful, it was good that there was a bar to get sandwiches etc & also a bar & café type area - would have been so much better if the below little things were amended

1. It was advertised as having Netflix in the room which it did not have. 2. It was advertised that there was a hairdryer & toiletries but the hairdryer was VERY poor & the toiletries was just hand wash in the shower not body wash & that was it. 3. Fresh towels were not given daily or even every other day. I stayed there for 9 nights & was never offered fresh bedding or towels. I asked for fresh towels & bedding but was only given fresh towels. 4. the room was not cleaned properly either. when arriving there was crisps under 1 of the chairs & the room wasn't hovered the whole time I was there. tea, coffee & cups etc was disappointing too. 5. you had to go downstairs to get your own milk & the cups were plastic ones with wooden stirrers there were no spoons. glasses were plastic ones also. 6. if you were from another country, plug adapters only fitted in the sockets near the kettle, they pop back out of the bedside plugs (my family stayed in 5 other rooms they all had the same issues) 7. breakfast was very over priced (15 euros per person for a buffet). 8. The spa area was lovely HOWEVER, no one monitored the noise. It was such a noisy pool area every single day & no one monitored it. you would expect a spa to be relaxing but unfortunately due to the noise it wasn't. 9. I emailed in April & again before arriving in July to explain that I would like to go into my brothers room early to decorate it surprise him (my family were from the UK & I was surprising them from New Zealand) I was told it was all ok to go ahead & on the day I was told I couldn't get into the room early. I then had to improvise & decorate my own room & surprise him that way. 10. Payment - I asked to pay half on 1 credit card & half on another. The staff had no idea how to do this & I was waiting around for half hour until they figured it out. 11. error with spa booking & groupon booking

It’s near to bus / tram station

Wifi didn’t work in the room at all. Room was not cleaned up everyday. General cleanliness of hotel is not up to the mark, you will find chairs in hotel lobby all stained up.