Good to know
|Distance to city centre||9,3 km|
|Nearest airport||Albany Intl|
|Distance to airport||2,6 km|
|"Clean, friendly staff and very helpful."||(in 39 reviews)|
|"Good breakfast and friendly staff"||(in 43 reviews)|
|"The front desk staff are amazing."||(in 11 reviews)|
|"When I mentioned my disappointment at the front desk they didn't act concerned."||(in 5 reviews)|
Time of year
Show reviews that mention
|breakfast was good||in 60 reviews|
|cartoons||in 2 reviews|
|coffee in the lobby||in 14 reviews|
|desk staff||in 17 reviews|
|drops||in 3 reviews|
|friendly staff||in 52 reviews|
|great stay||in 5 reviews|
|hot tub||in 6 reviews|
|hotel staff||in 37 reviews|
|living room||in 4 reviews|
|newly renovated||in 58 reviews|
|pool and the basketball||in 7 reviews|
|pool open||in 23 reviews|
|rooms were very clean||in 12 reviews|
|towels at the pool area||in 9 reviews|
|van driver||in 3 reviews|
Super clean with good amenities!
A little pricey... but you do get what you pay for including a full breakfast always and dinner on weeknights so that definitely helps
Great Service, clean environment, breakfast was great
Location. Near everything, and close to where we were going
The room needed to be cleaned better. The kitchen had spider webs. In places that could have been reached if it had been cleaned properly not just half done. The couch had blonde hair on it. We are not blondes. Just gross. The tv kept losing service, which was very annoying.
We were so surprised all towels were wet in the shower room. Other than that, when we asked staff if any recommendations for good places to eat dinner in this area, they only provided with information there are many restaurants around here which won’t be very helpful to us.
Homewood Suites is usually our go to place when we stay in Albany for an extended weekend. Its more expensive than other hotels in the area but usually the little extras and worry free stay makes up for the higher price. I was very dissatisfied this time. While standing in the lobby to check in around 8 pm, I received a phone call from the hotel. I said I was already there and so the lady came out and informed me since we were the last people checking into a one bedroom queen suite they unfortunately overbooked and all they had available was a king suite. Our other option was to stay at The Desmond. Now only because Im familiar with the area as we come out here often, I know the desmond does not offer complimentary breakfast, I asked the lady and she did confirm that was the case. Im traveling with two small children, my husband and a teenager. Complimentary breakfast is a deal breaker. Fortunately I was aware of this. Also because we booked with booking.com there was 'no way they could adjust the rate. She said she would compensate us for the inconvenience with points. We choose to stay in the king suite, we were also told we could check back tommorow afternoon to see if the queen one was available. She said the room has a pull out couch and they had already placed a cot in the king suite. When we got upstairs it was obviously not going to work pulling out the bed in the couch and having the cot set up unless we wanted to move around the room crawling over beds to walk. So one of the kids just slept on the couch. It was a very small room. The cot is actually a twin size bed. As Im unpacking and placing things on shelves, I notice in the bathroom and closet, there is hair and not like long hair but like man hair. Not going to elaborate. I cleaned it up, told the person at the desk when I went down to ask for more blankets as the cot did not have any, they said they would let management know.
The Homewood Suites by Hilton Albany (NY) hotel is conveniently located 2.5 miles from the Albany International Airport as well as easy access from New York Interstates 87 and 90 onto Wolf Road which offers an array of dining cuisines and shopping just minutes from the hotel. Once at our Homewood Suites hotel, we are pleased to offer 133 studios, one and two-bedroom suites with fully-equipped kitchens, in-room safes, meeting rooms, complimentary Suite Start hot breakfast, complimentary Welcome Home reception (Mon-Thu), complimentary high-speed internet, both wired and wireless, complimentary airport shuttle, complimentary Business Center, guest laundry, indoor pool and whirlpool, exercise room, outdoor barbecue, outdoor sports court, complimentary parking and many other special amenities for the discerning traveler. Your complete satisfaction is backed by our ''100% Suite Assurance''. Our entire staff is dedicated to making sure that you feel at home. So sit back, relax and stay awhile. After your first experience with our Homewood Suites by Hilton, we know you will feel we are your home away from home when in Albany, New York.
based on 647 reviews
Things to know
- Clean hotel facilities
- Pleasant hotel grounds
- Spacious rooms
- Great menu
Policies vary by room type and provider.
Most popular landmarks
- Albany Pine Bush Preserve 5,6 km
- Washington Park 7,9 km
- Albany Institute of History and Art 8,3 km
- Ten Broeck Mansion 8,3 km
- New York State Capitol 8,7 km
- Palace Theatre 8,8 km
|Albany Intl||2,6 km|