|Top route||Mexico City Benito Juarez to Monterrey Gen Mariano Escobedo|
|Top airport||Mexico City Benito Juarez|
The 2 seat exit row seats are much narrower than any other seat on the plane. I paid extra to be in an exit row and it was extremely uncomfortable.
Pudo haber más comida
No cool air while we boarded and waited to depart. Very hot on board
Everything could have been better. The customer service was horrible! My flight got delayed and that lead to domino effect of loosing reservations in my vacations.
I was stopped before going to the airplane as they hadn’t scanned my passport. Not the first time it happens but they normally do this before boarding begins, and I had scanned my passports through the app
flight canceled, after 6 hours waiting in the airport talking to very nasty untrained aeromexico people ... i had to stay teh night in mexico city and they put me in teh cheapest hotel ive slept in my life without A/C ... worst day of my life... DO NOT FLY AEROMEXICO!!!
Waited 3 hours for luggage b/c it cam out of the wrong carousel.
Only the seats were uncomfortable
No signs for boarding, rude boarding staff.
SLC was bad to much chaos with TSA
Airport is great. A train would help. Also. Upgrade with empty planes is desirable
everything is very good the service
Airline did not provide wheelchair on connection flight
My gosh, Aeromexico really just couldn’t be any worse. From start to finish, everything was terrible. Canceled flights, losing a day of our vacation, having to stay the night in Mexico City because of said canceled flight, no entertainment system, horrible turbulence, flight attendants who couldn’t be bothered to do their jobs. It’s just a horrible airline and Covid has made it worse. Avoid if you can and go with Delta or Alaska.
The flight boarded from the most remote gate in the whole airport, so it's a long walk from wherever you are (Gate F). Since this seems to be the most recent addition to the airport, then there's nothing at that gate in regards to shopping, drinks or food. We were just connecting from a LONG flight and didn't have time to eat. Other than that, the crew was supper attentive, the flight left on time (SURPRISE!) and got to Torreon earlier than expected.
Business-class looks more like an economy plus. They have practically nothing to offer on broad. Really disappointed
The screen for my seat was not working so no entertainment in my seat only.
The screen was not working so no entertainment was available in my seat only. Also, seats in the row before the Exit row do not lean back. I learned this today :-)
Long delays. Boarding process very hard to hear. Chaotic. Not good
50 minutes waiting to open the door of the plane already parked better logistic plz
The snacks, You can be offer more snacks
Horrific check in employees. If I could rate it zero stars I would. I give them one triangle:
Been able to deboard faster it took forever after we arrived at the gate
We landed and were kept on board 40 minutes after landing with no explanation! I tweeted the airline for help which they replied asking for the flight number and then ignored everything else. Very unprofessional. Very bad experience
3 hours delay
On board Aeromexico flights, cabin baggage should not exceed 55x40x25cm. If your hand luggage is bigger, the Aeromexico assistance team will most likely ask you to pay extra for checked luggage.
Aeromexico offers direct flights to 56 cities in 18 different countries. Monterrey, Mexico City, and Guadalajara are the most popular cities covered by Aeromexico.
Aeromexico concentrates most of its flight operations in Mexico City.
KAYAK is a travel search engine, meaning that we continuously look across the web to find the best deals for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from all airlines, including Aeromexico.
To keep customers busy during their trips, Aeroméxico has an app that you can download onto your phone or tablet prior to take off in order to watch recently released movies and television shows. Travelers are also welcome to use messaging and texting apps on their phones to keep in touch with their loved ones without having to pay for the plane’s Wi-Fi.
With this airline, it is possible to travel all across the world, including to the continents of Europe, Asia, and South America. While France, Spain, and the Netherlands are great destinations for anyone hoping to have a vacation in Europe, Peru, El Salvador, and the Dominican Republic are convenient options for those going to South or Central America.
For those that are interested in having a particularly comfortable and luxurious trip, choose to fly in the Clase Premier class. In addition to giving you access to an airport lounge while waiting for your flight to start boarding, this class will provide you with a reclining seat that transforms into a flatbed, priority check-in and boarding, a free hot meal, the option of checking a bag for free, and unlimited beverages.
Aeroméxico codeshares with several different airlines, including Air France, Copa Airlines, and Korean Air. Additionally, the company has had a joint venture agreement with Delta Air Lines since 2011 that allows them to codeshare certain flights, as well as determine the prices for certain trips together and share the profits and costs for flights that go directly between the United States and Mexico.