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Pros: Clean airplane on time

Cons: Crew attitude

Pros: Guaranty the flight and not tell you that the plane is full and you can flight until the next day

Deteriorating service since joining Delta Airlines

Pros: Crew were nice and attentive, smooth flight.

Cons: Bag fees, food was uneatable and lack of ability to choose seats, all are narrow! Going through security a nightmare as usual. Definitely last choice when flying to/from Miami.

Cons: When I bought my tickets I didn’t realize it was called a basic ticket. So when I tried to upgrade my tickets they told me I couldn’t. I have never had an airline not want to let me pay the difference for a better seat when the flight was only half full.

Cons: Fly was cancelled

Pros: WORST EXPERIENCE EVER ,,,,,, I LOST MY FLY BECAUSE OF YOUR IRRESPONSIBILITY AS A COMPANY, SEALING A FLY THAT WAS NOT ABLE TO TAKE .... IM HAVING HARD TIME LOOKING FOR ANOTHER FLY TICKET NOW ..... IT HAS BEEN HORRIBLE EXPERIENCE MISSING MY WORK DAY IN CHICAGO HERE WAITING IN THE MIDDLE OF MY TRIP ..

Cons: I’m literally ABOUT TO CRYING BECASE I LOST ONE VERY IMPORTANT BUSINESS MEETING IN CHICAGO BECAUSE OF YOUUUUUU !,!!!!! If you need more information contact me @ 5129710014 I’m your customer since time a go ... never had this before but IT WAS THE LAST TIME !,!,!,! I’m going to write as many bad

Pros: The crew was very friendly, very helpful, and professional!

Cons: There was no entertainment. The food was bland. It doesn't have to be a five course meal, but something with a little more taste.

Cons: Online checking doesn’t work? And you won’t know that until you’ve wasted 20 minutes going round and round....

Cons: Was not allowed to board the plane, this causing me to miss my flight.

Cons: It was canceled

Pros: The crew was really rude

Cons: The workers employees , the flight attendants could be more nice

Cons: Delayed 2 hours, huge inconvenience

Cons: Better personal, they’re rude

Pros: Nothing

Cons: You guys should be looking into the agencies that book tickets for people. They have a horrible policy in that a mistake can’t be fixed. In today world of customer service this was by far the worst experience I’ve had. I’ll never be booking through kayak again

Cons: This is Aeroméxico’s B-team from Mexico City to LAX

Cons: Seats had even less legroom than the worst US airlines. I'm and 5'8" and I could barely fit my knees and once the person in front of me decided to recline his seat I couldn't even do that.

Cons: The check in process. We are Indian citizens with US green cards. The Mexican consulate says this combo is good enough to enter Mexico, but apparently it wasn't good enough for the people checking us in! They took our passports and has us wait before immigration in a detainment room. THEY WERE WRONG

Cons: The flight booking was changed for the last leg of the trip without any notification.

Pros: Speed of boarding

Cons: No TVs on back of chairs, small seats. Gate agent asked everyone with a US passport leave their bags at the gate because the "overhead bins were smaller than normal and there was no room" - this was not true, the bins were regular sized and half empty.

Pros: Plane arrived earlier then expected. Waited for about 35 minutes before exiting the plane.

Cons: Schedules, schedules, schedules. What is the point of having them if they are not followed. People plan around schedules, while it is always good to on a few minutes earlier, what is the point if one is trapped inside the plane. I have a returned ticket, hope the service will improve.

Cons: Temperature in cabin whille boarding was ridiculously hot . They didn’t turn the ac on until we took off. Very uncomfortable