Pros (+) Location, I could go any where very easily from there
Cons (-) NO working telephone No working Air conditioner No towels Dirty room smelly bed
3 stars
Emporio Acapulco
Av. Costera Miguel Aleman 121, 39670 Acapulco, Guerrero, Mexico
Acapulco, Mexico
See location+52 744 469 0505Photos of Emporio Acapulco
Overview
Offering a private beach and an outdoor swimming pool, this 5-star hotel is situated in Acapulco. It also offers a Jacuzzi, a sauna and free Wi-Fi.
The modern rooms offer a refrigerator, a mini bar and tea and coffee making facilities. They are also equipped with a DVD player and a hair dryer.
Emporio Acapulco has its own on-site restaurant, perfect for those preferring to eat in. Alternatively, there are a choice of other eating options in the surrounding area.
Located within a short walk of the hotel is Playa Condesa. Acapulco Bay and Papagayo Park are a quick drive away.
Latest deals for Emporio Acapulco
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Amenities at Emporio Acapulco
- Private beach
- Outdoor pool
- Fitness centre
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
Services and conveniences
- Conference rooms
- ATM on-site
- Business centre
- Wake-up service
- Safety deposit box
- Currency exchange on-site
- Meeting/Banquet facilities
- Room service
- Tour desk
- Key access
- Bottle of water
- 24-hour front desk
Basics
- Free Wi-Fi
- Internet
- Towels
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Body soap
- Air-conditioned
- Towels/sheets (extra fee)
- Dustbins
- Conditioner
Bathroom
- Shower
- Shower cap
- Additional toilet
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Toothbrush
- Bathrobe
- Private bathroom
Pool and spa
- Massage
- Pool bar
- Infinity pool
- Spa
- Hot tub
- Outdoor pool
- Sauna
- Pool towels
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Coffee machine
Parking and transportation
- Parking
- Airport shuttle
- Valet parking
- Private parking
- Shuttle service (additional charge)
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Outdoor
- Terrace/Patio
- Balcony
- Private beach
- Garden
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
General
- Sea view
- Slippers
- Telephone
- Storage available
Things to do
- Gift shop
- Game room
- Beauty salon
Accessibility and suitability
- Lift
- No smoking
Workspace
- Fax/photocopying
- Desk
Health and safety
- Daily housekeeping
- Safe
Family friendly
- Babysitting or child care
- Child pool
Bedroom
- Wardrobe or closet
Fitness
- Fitness centre
Reviews of Emporio Acapulco
8.3
Very good
3253 verified ratings
Wonderful
1493
Very good
586
Good
500
Okay
215
Fair
181
Mediocre
95
Poor
183
Summary of reviews
Guests say
Guests frequently praised the hotel's location, highlighting its convenience and accessibility to various attractions, beaches, and shopping areas. However, many reviews expressed dissatisfaction with the service, citing rude staff, long wait times for check-ins and room service, and inadequate cleaning. Cleanliness was also a common concern, with mentions of dirty rooms and unpleasant odors. Overall, while the location was a definite highlight, the quality of service and cleanliness left much to be desired.AI-generated from customer reviews
Sort by:Most recent
Score by provider
8.3 out of 10
406 reviews
8.2 out of 10
8 reviews
6.6 out of 10
9 reviews
6.8 out of 10
2 reviews
All reviews
Pros (+) The location is amazing. Really easy to get around and find things to do.
Cons (-) The staff is rude. They kept asking if I was staying there. I had my bracelet on the whole time and wore short sleeves. Asking them for information or suggestions was a bother to them. The staff acted like providing service was doing me a favor.
Location
Av. Costera Miguel Aleman 121, 39670 Acapulco, Guerrero
What's nearby
- Playa Condesa177 m
- Amazing World1 km
- Parque Papagayo1.6 km
- Playa Hornos1.7 km
- Casa de Mascara3.2 km
- Mercado Centro3.2 km
- Playa Icacos3.3 km
- Museo Histórico de Acapulco3.3 km
- Acapulco Zocalo Square3.9 km
- Catedral de Nuestra Senora de la Soledad de Acapulco4 km
- Palma Sola Archaeological Zone4.2 km
- Jardin Botanico de Acapulco4.4 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Emporio Acapulco
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Emporio Acapulco
Nearby hotels and places to stay
Closest
See more nearby staysCheapest
See cheapest stays in AcapulcoMost recommended
See most recommended stays in AcapulcoGood to know
Value for money | 7,9 |
|---|---|
Distance to city centre | 4,1 km |
Nearest airport | Acapulco Alvarez Intl |
Distance to airport | 16,2 km |