Aktiv- Und Wellnesshotel Gutjahr

Very little.

The appartments were some 80mtrs from the main hotel and this is mentioned in the documentary small print, however, the impression gained from the advertising is that the appartments are part of the hotel complex and of the same style. They are definitely not the four star rating which is advertised. The internal fixtures and fittings are substandard, carpets were filthy, curtains did not fit to the main window, the bathroom shower screen seal was filthy, the kitchen was poorly equipped for a four star rating, the electrical lead outer casing to the kettle had been burnt and the inner wires were exposed. Most of these items mentioned definitely represent a health and safety issue, I could go on. The attitude of management was indifferent they believe it is the paying guest who should inspect and report any faults, this responsibility lies solely the management who should inspect rectify faults before the paying guests arrive. On a spot check I doubt whether any star rating given on this property in its current state.