Hotels near Jalapa airport

Pros: The decoration. The room was conmfortable to sleep.

Cons: The food was a little bit overpriced compared to other places in Xalapa.

Pros: sweet charming old place, well-located; staff very helpful

Cons: bed small, uncomfortable mattress & pillows

Pros: Charming hotel, good breakfast and close to city center

Pros: It is a very quaint and charming hotel. The staff were very friendly and helpful. We requested a change of room to one without stairs and they were very accommodating. The heater and water pressure worked great. The included continental breakfast was nice. The location was very close to the main square in town. Enjoyed our stay. Gracias

Cons: No complaints

Pros: Location, room and food

Cons: Room entrance door. I did not cream for coffe.

Pros: good location. nice room and ground

Cons: poor communication. staff didn’t explain that the property has a wifi network and each room has its own router with a network bearing the name of the room. only found this out when our travelling companions mention this to us. also being charged extra for tea during breakfast when all other items included. staff didn’t mention there will be extra charge for tea. at check out was told we owed 200 pesos for 2 tea bags over 2 days when we paid 1500 pesos for the room doesn’t not seem reasonable. no invoice presented for the charge for the tea and was told we had to pay in cash. not sure how legit this charge is. also being charged extra for parking. be aware of any extra charges.

Pros: is located in the heart of Xalapa. the hotel looks a bit colonial and there’s so many nice plants all over the place

Cons: the windows were not soundproof and some nights was difficult to sleep due to street noise and a karaoke close by

Pros: All was perfect. Wifi exceptionally great amazing staff, super pretty hotel

Pros: All perfect! I kept extending my stay!

Pros: Amazing rooms for the price!! Wifi was very good! Way better than in other hotels. Breakfast was great and the staff is exceptionally awesome!! I was in 4 different rooms because I kept extending my stay and switching was always easy. Would always come back!

Pros: The facade and rustic interiors

Cons: Dusty room and bathroom (toilet) dirty. The used sheets, with hair and wrinkled. I would definitely no return to Hotel Clara Luna.

Pros: location, quiet place

Cons: confort of beds, furnitures / equipment not maintained

Pros: Breakfast was not included, but very tasty and reasonably priced.

Pros: Good hot water in the shower. Nice bed. Hair dryer in the bathroom.

Cons: I have very sensitive sinuses and they were irritated the whole time in the room, giving me a nasty headache, by a mild odor of carpet cleaning fluid, or something similar.

Pros: Breakfast good and price reasonable.

Cons: Lobby

Pros: Great breakfast, the few personal was great. First days were very quiet but the last night at lot of nice.

Pros: Nice small traditional hotel with comfortable beds and good bathroom. Breakfast was very nice, and the people taking care of you were very friendly. it is a nice place to stay for one or 2 nights.

Cons: Location is not so good, the street is very very narrow and there is no place to park.

Pros: Wonderful staff. I like that it's so close to everything, but on a block with less traffic than the main streets, so it's quieter. Great bed, once I declined a couple of others. The mattresses vary from room to room. Plenty of hot water in the shower. Safe-water dispensers on each floor, so you can fill your own room pitcher and water bottles. Good breakfast available on site. I have stayed several places in Xalapa and this was by far the best I could find anywhere in this price range.

Cons: The mattress and the smaller size the first room I had, but they cheerfully moved me to a room the next day which had a mattress that was a better fit for my back and a little more room for me to spread out and sort all my travel stuff..

Cons: Some rooms do not have WIFI access. Only the third room I was given had WIFI access. But this one was near the street. In general WIFI had interruptions.

Pros: Very nice room, I like how you guys attach to the wall the remote controls for the ac ant tv.

Cons: Will be very helpful if you guys build a ramp, to many step at the entrance, I arrive with a heavy luggage.

Pros: I didn't know there were 3 hotels of the same chain in the city, ended up at the wrong hotel but they phoned over to the onev we had booked and transfered the booking over to them. So can't really comment on the centro but the one we stayed at was very nice comfy bed, hot shower, quiet.

Pros: The location, the staff was great and the restaurant.

Cons: The wifi was not working in the room

Pros: comfy bed and pillow

Cons: old fashioned building

Pros: Location and staff.

Cons: Old, dirty and damaged furniture/facilities.

Cons: Outdated and abandoned, AC extremeley loud

Pros: Staff was great all the time.

Cons: the shower drain was a bit clogged, the water took a while to drain

Pros: limpieza

Cons: the costumer of the next door was smoking a lot and very loud music all the time

Pros: its pretty well know, locals call it the venetian experience in veracruz, its got its own parking lot, rooms are big and comfortable, its quiet and peaceful and pet friendly!

Cons: they're not very clear on what pet friendly means to them, its an extra charge that is not listed right away when you book with them. also traffic around the hotel its pretty hectik and about a 30 minute walk downtown.

Pros: Breakfast was good, Kind people Clean place Parking Ok Pet Friendly is a good option

Cons: some wheelchair ramps need to be adapted

Pros: Great value for money. The rooms were spacious and clean. Breakfast was also very good.

Cons: wifi was a bit slow

Pros: Good value for the money

Cons: They had no room service and the restaurant was shot down due to covid I believe.

Pros: The breakfast was healthy in a good size. The location is great I was able to go anywhere either walking or using public transportation. More over, the kitchen is awesome.

Cons: There is nothing to improve. It is an awesome place to stay in.

Cons: I arrived really tired and ready to rest when the receptionist told me they had given my private room reservation to someone else. He was giving me disparate answers as to why and was not prepared to give me a solution. He mainly blamed it on the person working the earlier shift. I ended up staying and getting a bed in the dormitory because I didn't want to deal with trying to find another place. He took me to the dormitory and told me there (actually he didn't even bring it up, I had to ask him) after I had paid that they had no more keys to the room to give us so we would not be able lock it. Furthermore, we couldn't even close the door when leaving because the door would lock itself and we would have no way to get back in unless we called staff. To top it all off, at the end he didn't give us our deposit back for the building key. Maybe he didn't remember, but I suspect he knew and just didn't have the money available. Just like the room key situation, he seemed afraid to bring it up. I let it go because it was only 20 pesos and I just wanted to leave. They did let me leave my luggage after checkout to pickup later and didn't charge me for a towel so that's good.

Pros: The staff was really kind

Cons: Lil cold the room

Pros: The garden and the serenity of the place

Cons: The area around the hostel is super nice and quiet and near to the center

Pros: The area of the hostel is super nice. A quiet neighborhood but just nearby the historical center. And the beautiful garden of the hostel:)))

Cons: The help from the employees:))

Pros: This is a great hostel in a convenient central area. The interior garden is lovely and peaceful, the kitchen and relaxation areas are great and the dorms and rooms are too. The staff were very friendly and helpful and I really felt at home staying there for a week. Highly recommended!

Pros: Very nice, quiet and colourfull place.

Pros: Friendly guy at reception. Price.

Cons: I wasn't given a towel. I didn't know there were any. There was no coffee at breakfast. There were no lights in the yard to easily find your way to the bathroom at night. There were bedbugs or some other bugs that bit me in the night that took me many days to recover from. There was a toilet seat on only one of the toilets. Broken furniture in the bedroom.

Pros: Quiet and comfortable. The staff is great.

Pros: The owners are incredibly friendly and accommodating. During my stay the open courtyard was full of rabbits, which provided great entertainment, and the open kitchen and dining area were added bonuses, perfect spots for mingling with other guests and travelers. The shared rooms are simple and the location ideal for exploring the downtown area. I highly recommend staying here.

Cons: The shared bathrooms could be cleaner, but for the price it's still a steal

Pros: beautiful location

Cons: bad food, phone didn’t work, staff seemed confused at times at where things were, incredibly disruptive guests

Pros: Location customer service exelent buffet awesome

Cons: A little bit old Need some improvement for the price is good.

Pros: The staff was very kind and helpful

Cons: We stayed on new years eve so it was kinda loud because one of the salons were rented for a party

Pros: everything

Cons: nothing

Pros: the pool and the garden

Pros: it's well located near the bus station CAXA.

Pros: We liked everything about it and plan to stay there again. The staff and the facilities were exceptional.

Pros: Comfortable room and beds. Very clean facilities.

Cons: The location was very noisy through the whole night. Do yourself a favor and avoid rooms with street-facing windows.

Pros: It is quite comfortable and most of the employees are really nice.

Cons: The wifi signal was very bad and not available in the junior suite.

Pros: The location was really nice and the room was perfect. The beds were super comfortable.

Cons: The quality of the service could have been better. The pool could really need some fixup. There was a lamp hanging loose in the water. Did not look safe.

Pros: The bed

Cons: The bathroom it's terrible.

Pros: This hotel is perfect. We liked everything about this place, its big and very beautiful territory, spacious room that has everything for your good and comfortable stay and a generous breakfast buffet. The hotel is staffed with professionals who do their best! Xalapa itself is quite a unique city, it`s situated on the hills and there are many great views. Also we very much enjoyed the incredible atmosphere of the city so it is defenitely worth a visit!

Pros: The staff was very friendly.

Cons: It wasn't clean room and bed blankets , breakfast was poor (a coffee and one piece of bread).

Pros: location, room and staff

Cons: ran out of water for bathtub & shower. second time worked fine just shower

Pros: I liked a lot the staff that are so helpful and kind. It was raining a lot and they care to myself and my baby boy getting into the car to not get soaked. Also the restaurant area is so beautiful.

Cons: The shower and the bathtub do not get hot water.... just a little bit of warm water that comes and goes.... like I HATE COLD WATER TO BATH.... can you imagine bathing and having on your back cold water, then warm, then cold again... I complain and staff said it is like this due to the restrict water tank that is not continuously hot, and even this they pay a lot of gas bill (and what is my problem in this point??? I pay to have confort not my problem the gas bill)..... this explain my frustration.. and it was not clean the bathtub.... lot of hair from someone else and dirty things on that.. uacala!!!! And also the room is too small, not save for a kid (the drawers of the furnitures opens alone 🥺) and also the queen bed does not seems to be one, super small... and the air conditioning is portable... in general, high expectation, low happiness.

Pros: Exceptional customer service

Pros: This is a beautiful little boutique hotel, with unique one of a kind rooms. The bed was exceptionally comfortable. The food in the hotel restaurant is outstanding, and reasonably priced, in the afternoon and the evening and the service is amazing. The pizza is not to be missed and I had one of the best steaks ever here. So tender, you wold not need teeth to chew. We really thought the staff were incredible. From the bartender, Alfredo, to the cleaning personnel. Our room was beautifully prepared everyday. Kudos on this. Lots of small places to work and hang out in the public areas so you don't feel trapped in your room. This is also a pet friendly hotel. We don't have an animal, but we loved the owners' dogs.

Cons: The music or MUZAK! Too loud, particularly if you are in a room like ours which is close to the restaurant. We should have insisted more, but it can be awkward when you are guest. The safe is a little small. But honestly nothing terrible to complain about. Would stay here again.

Pros: Everything was perfect