Cleopatra Luxury Resort Sharm El Sheikh

Everything; staff and facilities

Hospitality Staff team Food Location

Beach is so bad I think it could be more better to feel the experience of the red sea The activities can be managed more than of this Poor wifi

The view is wonderful The food is so delicious The room is suitable to family

I loved the hotel. The location is perfect. The staff is super nice and friendly. The food is great. The pools are really lovely. The beach facilities are really comfortable. The night entertainment was also great. Also, I would like to mention a very personal situation. On our last day I was a little bit in a hurry, we had already done the checkout, and had all our baggage was with us outside the room. We went for breakfast, then I went to the reception bathroom and when I got back I noticed my mobile was missing. I knew I probably forgot it somewhere and I was suspecting a tourist might had found it and stole it. The staff and security members noticed that I was running around the entire hotel so they came to see what was going on. After explaining, my couple and I were incredibly amazed and thankful about how the hotel members (reception, security and even restaurant members) went beyond the limits to locate my mobile. We had around 10 people from the hotel helping and looking around every place I went (for the last hour) trying to locate my mobile. The hotel security manager got involved and they even offered looking at the hotel security cameras. Long story short, dumb-ass that I am, when I went to the bathroom, I dropped the mobile and didn't notice. We found it because the security manager was constantly calling my mobile to see if we can hear it ringing somewhere. It's a personal situation but I wanted to leave it here as evidence of the kindness and excellent staff members behavior and professionalism. A 100000 points for their excellent behavior.

Nothing. Everything was perfect and beyond my expectations.