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Value for money
Distance to city centre
|San José Juan Santamaria Intl|
Distance to airport
|"Very good value excellent breakfast."||(in 173 reviews)|
|"Friendly staff, beautiful gardens, great room."||(in 7 reviews)|
|"Try the Japanese restaurant - fantastic!"||(in 37 reviews)|
|"Hotel staff totally ignore us"||(in 53 reviews)|
|"Hotel staff totally ignore us"||(in 51 reviews)|
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Good Breakfast and great location
Bathroom and room are too dark. They look old and need to be refurnished.
Breakfast is excellent!
Lighting in rooms couls be better
appearance of hotel restaurants buffet breakfast recycling staff was excellent
rooms were a bit small
Value for money
Very limited Spa and small Fitness Center
Terrible service - hotel staff lies
The hotel said that the first three floors had no water service and all floors above were booked. However, we went to the fitness center on the main floor and the showers were working fine. The kitchen on the main floor also had a water supply. We found out later that the water line was a lie. The hotel used that as an excuse to send us to another hotel because they had overbooked. The hotel they sent us to had a cheaper rate than Barcelo. The hotel that Barcelo sent us to said that Barcelo over books all the time, lies to their patrons all the time, and sends them to the hotel we were sent to and forces the other hotel to deal with or try to make up for Barcelo's mistakes and poor customer service. Also, one of the reasons we booked this hotel was because of the free airport shuttle service. The shuttle never showed up at the airport. We were told there would be a shuttle at 6:30, at 6:45, we called the hotel and it turns out they never sent a shuttle. We ended up having to get a cab and we were not reimbursed for the taxi ride. For the ride back to the airport, I just booked a taxi because I did not trust the Barcelo shuttle to pick me up in time from the hotel they sent me to.
Did not like anything about this hotel.
The Barceló San José (5-star) hotel (belonging to the Barceló Hotel Group and formerly the Barceló San José Palacio) is located in a quiet residential area of Uruca, just 8 miles from Juan Santamaría International Airport and 3 miles from the center of San José, the capital of Costa Rica. Well connected to the main business, shopping and leisure areas, such as the National Stadium. This emblematic urban hotel boasts great prestige and tradition in the country.
based on 2 657 reviews
Value for money
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Reviews about Barceló San José
Most popular landmarks
- Parque Metropolitano La Sabana 1,1 km
- Museo de Arte Costarricense 1,3 km
- Children's Museum 2,8 km
- Mercado Central 2,8 km
- Melico Salazar Theater 3,1 km
- San Jose Cathedral 3,2 km