Hotels near SPB airport

Pros: The rooms are clean and comfortable and surprisingly quiet. The location is amazing. Easy access to airport - and many great dining spots within walking distance. Had takeout twice and are in two different restaurants. The pool area was great. Candy and Eddie were wonderful.

Cons: We thought we had changed our reservation on Booking.com to an ocean view. We arrived and Candy said we were upgraded. I couldn’t imagine what better room we could have. There must have been a mix up. No ocean view - but awesome nonetheless. Our only suggestion would be room darkening shades. Make sure you bring eye masks.

Pros: The owners of the property were so welcoming and helpful. We always had what we needed. The property itself was in a wonderful location and was close enough to restaurants and shops.

Cons: Wish the ferry from Charlotte Amelie had been running, but they had no control of that! Had no issues with the property.

Pros: The room was fantastic. I had this beautiful little beach bungalow right on the water. There was a beautiful pool up on the hillside with a very nice view. The room was very clean and nicely decorated.

Cons: There was coffee available in the morning, but breakfast was not easy to get. Only one open deli several blocks away. No table service. I brought a sandwich back to the room.

Pros: Awesome place ! Definitely coming back

Pros: Everything was great about the room and the property! Very friendly hosts! Loved the pool and the views from the pool deck.

Pros: Next to Oceana restaurant..... Owner of Olgas served coffee in the morning Enjoyed sitting by the pool

Pros: We really enjoyed our stay at Olga’s! The location is great, within walking distance to several great restaurants and shopping area. We had a “pool view” room, but still had spectacular views of the bay and ocean. Our room was clean and bed was very comfortable. The pool doesn’t close, so it was nice enjoying a late swim after traveling and/or sightseeing all day. The owner’s treat you like you are family visiting. We enjoyed sitting in the reception and pool area in the morning visiting and enjoying coffee with the owners and other guests. They also leave water at the front desk to refill your water bottles to save on plastic and the price of water. We will definitely stay again!

Pros: Regardless if the description says “Pool View” or “Ocean View” it’s all an ocean view tbh. Everybody here is laid back. A lot of complimentary stuff and a cool hangout spot. Pool is super nice too! Right beside an amazing restaurant, Oceana! Would definitely stay here again if we came back!

Pros: Location, staff.

Cons: Nothing

Pros: You have to climb about 3 stories of steps, no elevator

Pros: Property was clean

Cons: The staffs were aggressive

Pros: Comfortable beds, clean well appointed rooms

Cons: One “cafe” to service entire property. We were told at the cafe that they had too many orders for breakfast and could not service us. Nothing else in walking distance. Taxi charged us $100 for ride from the airport. Staff had us wait for 2 hours for our room on our second stay with them. (Before and after our Catamaran Cruise). They called us “the one nighters”, when paging us in their lobby. They gave out a villa just like ours to a family who arrived after we did because they were staying a week. Check in is 4pm, check out is 10am, no early or late check in or out, they say, because of COVID. No housekeeping during your stay. You have to call for fresh towels and they will leave them at your door. They will knock on your door at 10am to clean your room and get you out. TV never received a signal in the master bedroom during our stay. I had to call after we left to have someone else’s restaurant bill of $89 removed from my bill. I will not return.

Pros: Staff was extremely helpful and friendly. The resort was beautiful and the room was spacious, comfortable and clean. I felt like I was at home. The food on the resort was really good. The only drawback is that things off the resort were not in walking distance, but that was ok because there was always a taxi ready and waiting for you. All in all, I would recommend 10/10.

Cons: The distance from food and other places off the resort

Pros: Views

Cons: Customer service reps are mad with bad manners

Pros: The property is very new and modern with food beach access. The beach is great for snorkeling and sun bathing, otherwise rock bottom (not the resorts fault). The pool is nice as is the pool bar. The room was pretty clean. The resort is well maintained and expect to see feral chickens, friendly cats, and many iguanas. The market is really nice and sells high quality cold cuts and desserts for a good price.

Cons: The staff is a bit rude. Before you stay, be advised this is a Wyndham timeshare property and it’s not a hotel. You are booking via a third party who is selling their days on Booking. We listened to the 90-min sales pitch for a gift, the senior salesman was extremely rude and insulting since we would buy and they practically force you to run your credit (hold out and refuse). The desk staff is somewhat helpful; we one received one beach towel and I asked for a second, they said house keeping would deliver, well, were at the airport and still waiting. Considering accommodations are difficult to find in St. Thomas, this is a decent deal, just remember to go into town and buy food to cook since the units have kitchens.

Pros: Taxi service was fast, the view and beach and bar was amazing.

Pros: The resort is beautiful and well maintained. Our room was clean and had all the amenities we needed like a kitchenette. The pool was beautiful and there was also the beach if wanted a true Caribbean feel. The on-site store was also surprisingly well stocked. Being able to text the front desk was also pretty cool. We texted to ask if they'd book a restaurant reservation outside of the resort and they had it booked in 10 minutes.

Cons: The food options all opened kind of late (10 a.m.) and the pool bar closed at 8 p.m. which seemed a little early. Those were very minor inconveniences though in the grand scheme of things.

Pros: Very nice!

Pros: Great location. Very quiet and convenient.

Pros: Beach could be better

Pros: Enjoyed the views both beach and landscape. Great place to relax and unwind.

Cons: We enjoyed our stay at limetree Check in staff was awesome, very helpful and informed. The only negative was the wifi connection was not good

Pros: View, very nice rooms, kitchen, very comfortable beds and nice patio with beautiful view.

Cons: Nothing

Pros: I thought the location was pretty; beautiful views.

Cons: Transportation was expensive anytime you wanted to go do something. The staff wasn’t always pleasant.

Pros: Location , view , staff …

Cons: Just the bedding situation/room setup . It was not quite as airy/fresh and inviting as the pictures. And wasn’t sure about bedding things looking as clean. Didn’t mind anything else though as in older style walls/walkways/ windows etc etc … we appreciated the boutique intricate style of these things! Loved the feel. Just always want to make sure and feel clean and homey even when you are away from home .

Pros: The view is exceptional! Air conditioning was much appreciated.

Pros: Restaurant, pool and view are all exceptional.

Cons: Pool bar was closed unfotunately, but staff were very accomodating.

Pros: The view and breakfast was the best part of the hotel!!! The rooms with a balcony were the best. @travelingwithandra

Cons: Basic ,outdated room with small tv.

Pros: I had a Great time at Mafolie. the staff were extremely accommodating and helpful, and the restaurant was great too. An unbeatable view at sunset. The place is definitely a bit older but it’s charming and I’d come back. For what you pay, it’s wonderful

Cons: Could use a few renovations to make the rooms a bit more comfortable

Pros: Male clerk was very helpful. Gave us a ride when our taxi didn't show up. Very nice!

Cons: Didn't get the room I booked. My husband and I were celebrating our wedding anniversary, so we booked the junior suite with the canopy bed. We canceled another reservation just for this room and view. I was told "sorry" by female clerk. They assign what ever is available at check in. I informed the clerk they should add a disclaimer to inform guests. She stated there's one and they offer pics of all the suites you may get. Well, this was not my case. No disclaimer and only pics of one room. Pool towels are only available in the office and you have to check in/out for use. This was also an inconvenience. Spent well over $100 at the restaurant. Couldn't make it past 2 bites.

Pros: Excellent food! I got the last room after my flight was cancelled and it was a surprise. Floor to ceiling windows that opened over the pool and the harbor - exquisite view! Brand-new energy efficient air conditioner and a high quality mattress. The pool did not taste of chlorine! Very quiet considering it is in Charlotte Amalie.

Pros: View was beautiful

Cons: Hotel was outdated and not clean

Pros: Really lovely people running this hotel. I sat at the bar one night - obscenely beautiful view, with Downtown Charlotte Amelie and its lights. Staff is friendly and helpful, calling cabs and making menu item suggestions. Definitely eat at least one meal in the fantastic dining room - the scenery unparalleled.

Pros: All the employees where extremely attentive, the room was very comfortable, beautiful views, the pool area was great, the restaurant served delicious food.

Cons: Location, although you get to enjoy beautiful views in order to move around is best to rent a motorcycle or car.

Pros: The view and sea breeze were wonderful and service and accommodation was great

Pros: The restaurant was excellent. View of the harbor from every seat of this open air place. Even at the bar: the bartender's area was sunken to allow for better views. We were there at dusk, and watched as the daylight view of sailboats and a cruise ship turned into a sea of twinkling lights. Staff very friendly and helpful. One of the best Sunday brunches I've ever had. Easy taxi ride from airport and to ferry.

Cons: Since it is on a mountainside, there are a lot of stone steps to negotiate. No elevators, which makes it difficult if you have a lot of luggage, as we did. We only stayed one night, but I would have rented a car if we were staying longer, as it is too far to walk to town. Bedroom was small but comfortable. I would have preferred one with a view. Pool was small, and in view from the bar.

Pros: a great deal and a friemdly staff

Cons: nothing

Pros: Great views and a pool

Pros: Clean, quiet, comfortable

Cons: Cab cost to the airport. I should have gotten something closer

Pros: The towels were new and fluffy; the bed was fine. The woman who showed me to my room was very nice. The kitchen area is large and there is a sofa and a flat-screen TV. Lots of friendly cats around the property. No insect problems.

Cons: The view is of an unattractive, industrial part of the coastline, making it not really a "view" -- just an elevated vantage point. The balcony cannot be used much because the exhaust from the A/C vents onto it. The sitting area and kitchen are very dark; there were two small windows in my room (one in the bedroom and one in the sitting area). The walls are paper-thin; if someone sneezes in the next room, you will hear it. My sheets were appalling, with blood and other stains, and holes where a stain-removal product had eaten through the fabric. The bed occupied almost all of the bedroom, so you cannot sit in the bedroom and look out the window at the "view." You also cannot walk anywhere from here, not even to the bus, because there are no sidewalks and the winding mountain road is treacherous.

Pros: I like the fact that we were able to replace the propane tank on the Grille and fire it up. We also prepared fixins' in the room.

Cons: Getting a Taxi but property was exceptional for cost.

Pros: The view was awesome and so was the host.

Cons: the only complaint that I have is that we did not receive daily housekeeping. Housekeeping was done only on the first day but every day after that, only the towels we’re changed.

Pros: The view was absolutely amazing we overlooked the entire island which was awesome woke up to birds chirping and rooster calls, we loved that

Cons: Our room was only clean the first day after that, our bed wasn’t made, Toilet tissue was not refilled in the room did not get clean at all only the linens were switched out.

Pros: The location was central to many parts of the island. The longest trips took us 40 minutes, but remember the speed limit is between 10-35mph everywhere, and the roads are really curvy. We loved Deb and Faye they were the sweetest, and will give you great recommendations for beaches, restaurants and shopping. Also it was super quiet, at night we never heard our neighbors, so it was a good setting for a honeymoon trip.

Cons: The units are small, but that doesn't matter, we were never there until after the sun went down most days. It's not the posh, ritzy setting, but the cost is super reasonable. It could have had more kitchen utensils, a blender would've been great.

Pros: Amazing view, full kitchen, ac. Super surprised at how nice this was.

Cons: It was great

Pros: Staff was wonderful. I had a health scare while there and had to go to the hospital in an ambulance. 2 different members of staff followed up the next day to make sure I was alright and let me know they were there if I needed anything. View is breathtaking. Facilities are clean.

Cons: It wasn’t a big deal but it might be to some people. It’s on a large hill and is far from any beaches and many places you may want to go. Taxis are bot that expensive if you only are traveling with two as we were, because it is per person, but otherwise that may be a drawback. Also there are roosters everywhere lol so beware of their early morning calls!

Pros: Clean and quiet lobby and rooms. Pool has plenty of lounging and eating spaces available. The pool bar food is not bad at all.

Cons: So many stairs, but that’s how most of the properties are on the island 🤷🏾‍♀️

Pros: Location and the view....bedroom .

Cons: The call made to rhe front desk ...Clerk was not customer service oriented.....did not answer as if she was havingxa good night ...and when ask if we can extend our night she replied unpleaaanrly....saying no we are Fulllllllllah.....that reply has stuck in my mind to this day.... a few cuatomer service etiquette classes can resolve many of theae ssues ....however a Beautiful property....second visit.....may visit again but will not be my first choice ....

Pros: The staff are friendly and kind. The View is pretty. The rooms are difficult to walk to. A golf cart can take you, but be prepared to wait. I was expecting to be able to walk to everything. It would be a challenge at this location. By

Cons: Cleanliness and the check in process could have run more smoothly. The bathroom wasn’t cleaned well, which gave me the creeps.

Pros: I loved the property the service was excellent and the staff was prefect with the customer service

Pros: Close to the airport. Can walk to town. Great view

Cons: The woman at the front desk was not helpful. The resort has laundry services but they were out of soap. I asked if I could buy some from their laundry and she said no. I needed an i-phone charger as mine broke. The answer was no. She was not helpful at all and rather snotty. I question if she likes her job. She really behaved like we inconvienced her by asking questions. Like where to go buy an i-phone charger.

Pros: Location is great. Heart of downtown and walking distance from bunch of testy and shopping

Pros: The environment, the location, the people were helpful and it was just adorable.

Cons: We loved the place, very unique

Pros: Great location, very friendly and helpful staff, nice artwork!

Pros: Very friendly staff but pretty run down place.

Cons: There was a big cockroach in my room, but this was nobody’s fault and the staff was helpful about it. Still the room was tiny, with old basic furniture and exposed cables and it was cleaned only superficially (for example I was looking for the bedside lamp switch and I raised a cloud of dust. There were also spiderwebs on the lamp). Still the staff nice.

Pros: Location

Cons: Might not be a good choice for a couple unless money was tight

Pros: Great location staff was really nice your room doesn't come with a mini fridge but you can ask them if they have one available. The coffee was good from downstairs the room was clean. The housekeeping ladies were amazing give you as many towels as you needed changed your sheets whenever you needed we're very attentive they were always cleaning while they were there even the outside area. Now just an FYI if you're looking for five star resort keep moving. This is more of a very homey feel and a place where the locals actually stay. We met some amazing people while we were there and really enjoyed the open courtyard. Thank you so much!

Cons: The one thing that I would improve on would be your selection of room choice upon booking. If they have one of the rooms with the balcony suites available that should definitely be an option to choose from.

Pros: If you are one for fancy hotels, this is not the place for you but we stayed here for 8 nights and were very satisfied with this budget-friendly place. Our room was small but quiet and comfortable. It was impeccably clean with soft beds, efficient air conditioning, and great water pressure in a nice shower. We particularly appreciated the mini fridge and the owners’ hospitality. You can’t beat the location or the price. We felt very safe here at all times. Walking up to the third floor was no problem for us but people with mobility issues might want to request a lower floor. Recommended for solo travelers, couples, and quiet adult groups. Not great for little kids and no stag/hen parties allowed.

Cons: We didn’t have any problems or complaints.

Pros: friendly staff and close to town

Cons: Parking was a bit tough

Pros: Fairly clean and quaint. Great Air conditioning.. Didn't get to stay for breakfast as we had to catch the early ferry to BVI. Dinner the night before was good.

Cons: Quite a few steps if you have heavy luggage.

Pros: Great location, extremely helpful and friendly staff. Just around the corner from all the shops and boutiques on Main street.

Cons: Lots of stairs. Not a problem for us, but if you have any physical disabilities this is probably not the best choice.

Pros: Bunker Hill is located in the town near shopping and restaurants and is good value for the money. It is not a luxury or beach front hotel, but is conveniently located in the town. The rooms are adequate, wifi is available, the staff are friendly and helpful and the breakfast was very good. It is very acceptable as an 1 or 2 day stay in the town.

Cons: Rooms were a bit outdated and there are no elevators to the top floors.

Pros: It Was A Very Nice Hotel..I Would Recommend It To Anybody

Cons: The Location Is Horibble

Pros: This hotel is very basic and is OK for an overnight stay. It is clean and the room had TV, air conditioning, a small fridge and en suite bathroom and shower. I would stay here again if it was only for a quick overnight. It is value for money. The staff were phenomenal. I arrived at 11:00 PM as did other travelers. The hotel clerk came outside to the taxi to greet us and carry luggage inside. He also carried luggage to the room......the people were very friendly and helpful making for a pleasant experience. Breakfast to order, although limited, was very good and is included in the room cost.......:)

Cons: Several floors with only steps - can be a challenge if you have heavy luggage and no one to help......

Pros: Location

Pros: Great Location, staff and breakfast!

Cons: Look oudated, the bed needs replacement and the shower was terrible...

Pros: What did your like? The staff was very nice and eager to please. Stair are very common at hotels on St. Thomas. This is the first place I stayed where they took up my luggage. They breakfast was good and serviced by a friendly staff. I liked that it was a family run hotel owned by locals. It is closed to all the shopping in the old downtown district which is a lot of fun.

Cons: What didn't I like? I would not recommend families with small children to stay there. All the stairs would be dangerous for them. They are doing some additions which are not safe for children. If you can not walk stairs this is not for you.

Pros: The staff were absolutely fabulous! This is a smaller family run hotel, that could use a little updating [nothing major] that you could care less about because the staff is just that great. They are very accomodating [held our bags for us after we checked out for a few hours]. The only draw back for some travelers might be that there are a lot of stairs, which was not a problem for us and our two younger children. We would definitely stay there again!!

Cons: nothing

Pros: So we got an e-mail a week in advance of staying here that the King bed Harbor View suite that we paid for for our dream trip was not going to be available because there were guests failing to vacate for the next week because of travel flight cancelations. You stated you would be giving us a standard room with a full size bed and a small food comp. at your reataurant for the inconvenience. Classy!!

Cons: You didn't offer any other way to resolve this, as in maybe telling the guests in the King Harbor View Suite that unfortunately you have that Suite sold for the weekend and they would be more than welcome to stay in your standard room with a full size bed if they wanted to extend their vacation.......

Pros: Such great hospitality by the owners. Was able to meet other travelers over coffee and breakfast in the am. Loved the location and everything that I experienced here. Would stay again.

Cons: upgrade the beds. but alas that is expensive esp. with the last year of covid.

Pros: Great view, nearby historic downtown and there is a path to the bar/restaurant at the adjacent hotel.

Cons: Would prefer something hot for breakfast, they offered muffins/bagels, cranberry juice and coffee

Pros: I loved the staff. Especially Langley was great. The location is phenomenal There's a pool There's a few parking spot right near the hotel Literally steps from 99 steps

Cons: The only two things that I would say I didn't love: The bed was a bit uncomfortable. The mattress needed an upgrade The hotel doesn't have an ice machine that can be easily filled

Pros: The pool area is a nice place to relax and is definitely the best thing about the property. The location is pretty good too, only a short walk to some good food places (Greengos & The Greenhouse) and Fort Christian and literally next door to the 99 Steps. The guy there (I think called Harry) was great, super helpful in trying to get taxis and for general advice. The inside rooms actually are able to reach the WiFi router in the common area which the balcony rooms aren't able to, so that is a great positive! The aircon worked well and was quiet.

Cons: So firstly, should probably be pointed out this is more of a hostel then hotel in terms of the vibe, especially with the communal area the only place WiFi is located. Rooms in the inside are tired and not particularly clean - think mosquito splattered walls/curtains, tired paint and a dingy bathroom. There were a lot of mosquitos in our room - no idea how they kept getting in but from the blotches on the walls can see everyone else had the same issues too! A lick of paint and getting rid of the old grandma style furniture would make a huge difference, along with installing WiFi throughout the premises. Not that it bothered me as I had a duffel bag, but there are a LOT of steps to drag your suitcase up so if you have a heavy suitcase or mobility problems, I'd stay elsewhere as there is no elevator. Thought this place was a bit overpriced for what it was.

Pros: Excellent location! Lots of steps, though! Staff very helpful. Harry went to Home Depot to get new shower faucet after we checked in! Nice pool deck and breakfast area. Beautiful gardens.

Cons: Decor in rooms a little tired

Pros: The staff were superb! This place is in a great location and close to the center of Charlotte Amalie.

Cons: Nothing

Pros: Not good at all

Cons: Not knowing that it was a walk up no microwave in the room

Pros: I’ve been to the galleon house many times probably over 10 still a favorite

Cons: Perfect!

Pros: Love love loved the staff - friendly, helpful and the best of my time in St. Thomas. Good for a quick overnight stay. Great homemade breakfast - well worth the price!

Cons: Room was okay, but needed a good deep cleaning and the neighborhood isn't the greatest.

Pros: Inn keeper very nice and delicious breakfast!

Cons: Room was ok, but a/c was leaking and room didn't get cleaned 1 day...overall great value for price paid.

Pros: Great view. Pool looked nice Bed was good

Cons: Rooms need renovated

Pros: Room is clean

Cons: Everyone has to use the same bathroom.

Pros: Everything!

Pros: Great staff. Great beach. Good food and drinks. The rooms were nice and clean. We really enjoyed our stay and would return again.

Pros: The beachfront location was outstanding. The staff were friendly and welcoming.

Cons: The room was fairly Spartan. The bed was uncomfortable. The water from all the taps was brown with rust. The air conditioning unit worked, but it sounded like a turbo prop was touching down in our room.

Pros: Great staff. Grear location. Great beach.

Cons: The Hotel is a little bit outdated and needs renovations.

Pros: the location is great if you like the beach. And the food is good.

Pros: The hotel is conveniently located next to airport. The hotel has direct access to the private beach. Very accessible.

Cons: Ice machine broke down during my visit. Under sink area where fridge is located had a funny smell.

Pros: The view was great The food & drink was very good The staff was very pleasant The room rate was fair

Cons: The place was a bit run down but if you are going there for a beautiful beach, clean room & good food...its the place to go. If you want room service and modern bathroom, multiple cable channels, movies etc and things like that...don't go here.

Pros: The room was very clean and the bed was super comfortable. We were in building 4 there was a water leak in the building so there was intermittent water pressure issues but they seemed to fix it quickly. We really didn't get any channels on the tv so we ended up watching our phones/Ipads when we were in the room. No elevators and we were on the top floor yikes! The restaurant and bar were perfectly settled right on the beach with a great view the food just took so long every time we ordered but the servers were really nice. Overall nice experience and would stay here again, just requesting a room in a closer building.

Pros: Beautiful perfect beach

Cons: The cafe was not open 😕 did not tell us about taxi out front everyday.

Cons: Restaurant service is poor it takes over an hour to receive food at the restaurant.

Pros: The beach is perfect

Cons: They need to add more options in the menu for breakfast and dinner.

Pros: The beach and the view

Cons: Roosters calling out nonstop too early in the morning. No elevator. No security walking around to stop those people speaking loudly at 2:00 am keeping all awake. I had to call the lobby twice to ask for help. Had to ask for the door lock to be fixed 3x. Waiting for hotel to credit a thirty dollar breakfast charge to my credit card that had been paid in cash on the last day.

Pros: The staff that was there was doing the best they could with what they had. Rooms stayed amazingly clean! Location of restaurant was awesome. Truly an awesome beach vibe.

Cons: Going to bed and waking up to Marijuana smell everyday. Beach chairs were old and worn out. Didn't feel safe at night on the beach due to non hotel customers on the beach. Had to compete with non hotel customers for beach space. Restaurant was extremely understaffed. Bed was not very comfortable but we spoke with others that enjoyed their bed.

Pros: The area was great with super easy access to the beach. Housekeeping was consistent and the bar and grill had good food The front desk staff were nice and beautiful islanders.

Cons: Hot water in my room wasn't all that hot. The bar and grill had long wait times with the food although not many people in the restaurant.

Pros: I liked that the hotel was close to the airport and had everything. It's close to downtown and shopping as well

Cons: The hotel restaurant and bar are a bit over priced and mostly American food. I was also checked into a room that was already occupied but it was quickly resolved.

Pros: The location is not very safe! As I was sitting on my 1st floor balcony a man came up to me after dark wanting me to let him use my cell phone. He had to be told numerous times NO!! He waited on my husband to go in the room before he came over and ask me!! It was very scarybecause it was very dark and not lit well at all! Then when I was checking out that morning the forensic police officers were there to investigate a burglary they had the night of our stay! If you are considering staying at this property I would definitely reconsider! As it did not seem safe at all!

Cons: It was not.a safe area. The cost to stay at this property is s RIP off!

Pros: Beach location, facilities, beachfront rooms, proximity to airport

Cons: Cleanliness of bathroom, tired looking rooms in dire need of light and airy updates

Pros: I enjoyed the overall experience at the Emerald Beach resort but the rooms and the property as a whole needs to be updated. It was clean and the staff was friendly and helpful and I especially enjoyed the quality inn location of the beach. It's proximity to the airport was a little disappointing but not overbearing. I would definitely stay there again but they had to straighten out the bill for me because the price did not match what I booked on kayak

Cons: The locals on Saint Thomas that inhabit the island are not very friendly in general. I really think they do not like tourists or Caucasian people at all And there were many lovely experiences I had with people there but you know who the locals are and you can tell that they really have a resentment. But as for the staff at the Emerald Beach they were lovely

Pros: Nice rooms friendly service. Great Beach!

Pros: Paul welcomed me every morning for breakfast at the restaurant. Smiles all around. Big sand beach that even had a place for a novice snorkelers to see exotic fish without being terrified. Crystal clear water. John set me up with trips and cabs. Even made sure I didn't get taken advantage of. I forgot and left my safe open, with money and potent pain meds, they cleaned my room and to my surprise nothing was stolen. Florentina was the cleaner and I was left feeling secure and safe in my room. I can't say enough about the staff. I really felt at home. Beautiful beaches, sunsets, beach bar parties. Will definitely go back again. I'm not kidding I'm telling everyone I know.

Cons: Spirit airlines

Cons: Ran out of water while taking showers multiple times

Pros: Loved the beach location and closeness to airport - we walked. Loved the cool tropical gardens and plushness of surroundings despite a drought. Loved the refreshing pool after being on the beach with the waterfall. Setting of restaurant is beautiful. Rooms and beds extremely comfortable and views are spectacular. Staff was very friendly and informative.

Cons: The shower ran out of water while I was in it. The quality of the food was okay but overpriced. Wine was way out of line expense wise.

Pros: Perfect location, beautiful beach front, close to the airport (you could literally walk there from the hotel) staff was friendly. Food and drink were definitely over priced but that's to be expected I guess because everything there has to be imported... Love this place and would definitely go back!

Cons: The pillows and bedding weren't very comfortable, U fortunately we didn't get a restful good night sleep any night we were there, but everything else was great!!

Pros: It was a nice hotel. The staff was great! Needs a little updating in the rooms, but they were very clean. The food was also delicious. I would stay there again.

Pros: Very clean/modern rooms.

Cons: Catch a room in the 100 series (not as much party and street noise). Walking distance marina

Pros: Nice location

Cons: Wish is had a better food selection and more amenities

Pros: Nice place with incredible views of the horizon, ideal for stay close to the airport you can I literally walk front the airport to the hotel.

Pros: It’s nearby everything you’ll need to have a good time in St Thomas! Friendly hosts, excellent location! Good drinks!

Cons: None of the pictures are accurate .

Pros: The only good thing about the property, was the view of the ocean & the mountains.

Cons: This was the WORST hotel EVER, on day one we got to our room, the AC DID not work, the phone did not work (did not have cables connected or plugged in) the TV did not work. We let the office know and the front counter rep was RUDE!!! They did not change our room until two days later. Also the second day we saw that the knob of the shower was not screwed in and it had been pushed open, so you could clearly see through our shower from the outside. Also I believed they over booked, and did not have clean towels. We did not get cleans towels until two days later. There was some some cloudy stuff over the pool water on our first day. The bar at the hotel was a little pricey. We moved to our second room, there was no hot water, and some days some of the water would not even run. We’ve met some new friends, and they would come to our room and ask, “did your water work today” or “did you have water?” The Manager was TERRIBLE!!! Sooooooooo rude!!! Had the worst attitude, and when asked could we get some money back, he argued back and forth with us! They were not willing to even give us some money on the days that were the worst! This was the worst hotel experience I have ever had!!!! I would not stay at this place

Pros: late checkout. free cocktails

Cons: there is no generator so when power goes out due to heavy rain or wind, no power, with only a small flashlight provided. Power outlet trips a lot, so dont expect to use your hair tools or the microwave. Shower area splatters all over bathroom, need extra bath mats for that. No daily maid service.

Pros: Location. 5 min walk from airport and from beautiful beach. Small outdoor bar area was nice but food and drinks were pricey and not much options.

Cons: I think he was the manager, not the friendliest to me but he was very helpful to another guest that asked questions. When I asked him same type questions, he told me to call the number. When I asked for towels and toilet paper he told me to pick up at the desk rather than them bringing to our room. He acted like I was a bother any time I needed help like when soda machine took my money. The sink was not draining well and the bathtub was draining slow. I let it slide the first night hoping it would drain overnight but it didn't. I called in the morning and had to wait a few hours for maintenance guy to come. We couldn't brush our teeth in sink and needed to go eat. An employee suggested I use the sink in another room that was being cleaned, so that was better than nothing. Hotel could use upgrading but it was decent.

Pros: I liked the pool area

Cons: There was no refrigerator and no cable tv

Pros: More menu

Pros: The staff at the Bistro were awesome

Cons: Tv program, remote control that works, hot water. Price was too steep for what I got.

Pros: An easy walk to the airport

Cons: Resturant was closed for remodeling

Pros: Location, just a half mile from the airport. The ocean view from the villas was amazing. There was a convenient on-site, open-air restaurant. Staff was very friendly and helpful.

Cons: The villas are a bit run down and are in need of an overhaul. The breakfast buffet is really not very good and way overpriced. But the drinks at the restaurant were great! If stay there again.

Pros: The security was super helpful and nice which was great because the concierge was always rude. The pool is small, but nice. Staff as far as housekeeping and waiters/waitresses were wonderful. Location is great for exploring, but not a nice hotel

Cons: 1. The rude concierge 2. They advertised room service, doesn’t exist 3. Restaurant only open for breakfast a few days a week 4. Bar was open 2 times when I was there 5. Advertise a lot of amenities that are not available (spa, gift shop) 6. Not well kept, but I assume it is due to hurricane 7. Not what I expected regarding guests (lots of yelling, partying, a few used condoms in the stairwell). 8. Loud roadway outside (you’ll hear it alllll night)

Pros: The rooms were dirty. They do not clean. The towels were dirty and stained up was extremely disgusted by the rooms.

Cons: I did not like anything about my stay it was the worst and would never recommend this place the staff was rude and lack costumer service.

Pros: It was fenced, the courtyard was beautiful, like a shopping mall.

Cons: I think it could have used a good scrubbing inside the room, and more conveniences.

Pros: The location is great. You are within walking distance to many places and have access to public transportation.

Pros: The view ocean is nice .

Cons: The hotel is also across from the ferry , which every morning you hear a plane like object taking off from the water. It’s very loud.

Cons: No coffee in room very noisy

Cons: No cable TV, phone wasn’t working. Too expensive

Pros: Close to airport

Cons: No air conditioning. Waterside rooms were moldy

Pros: Has a pool & bar, easy access to safari and shops downtown, a feery is close by. NOT RED HOOK!

Cons: I saw a roach in the bathroom, walls were dirty, comforter on bed feels rough. One of the ladies at the front desk gave me the wrong information for the ferry and I had to cancel my excursion in St.John.

Pros: great location, pool and bar were nice

Cons: bathrooms could've been cleaner and we experienced a leak in our ceiling and had to be moved to another room...

Pros: If you're coming or going to the BVI, hotel is across the street from the ferry terminal making it perfect for crash and dash. Nothing spectacular about the hotel. Clean, quiet, what more do you want? Walking distance to Frenchtown where there are several bars and restaurants.

Pros: Proximity

Cons: Restaurant space was not nice, food was not great, coffee was week and over priced

Pros: The location is convenient

Cons: The wait to check in was ridiculously long. Even though it was 5.00, way past check in time, a lot of people were being told to wait as the rooms weren't ready. Our keys didn't work, or so we thought - turned out the door was so warped we had to literally put our shoulders into it to open the door. The room was very worn generally. Lukewarm water in the shower at best. About an hour after we arrived, the door to the room flew open - another group had been assigned our room and given keys to it. The pool was dirty with black mold and used band aids floating around. The staff were nice enough, but they are battling against impossible odds here. This place probably needs knocking down and rebuilding from the ground up.

Pros: Location near the ferry dock and seaplane base.

Cons: Water front room exceptionally noisy. Saturday booze barge party passed the hotel a 100' off the sea wall until midnight with blaring music that seemed to rattle the Windows. Also the light show all night on the facade of the building made me feel like I was in Vegas. Do not spend the extra $ for water front.

Pros: Location for business is good. That's it!

Cons: The bathroom was yucky. In fact I did not use it..it was that bad. A/c was noisy. The hotel has again gone to the dogs over the years. I would not ever stay here again being on the main street it's is noisy and I am sure in this day and age they can make the rooms quiter.

Pros: We were using this hotel as a one night stay before we cought our plane next day. It's OK just to stay in for one night I just wish I had tile floors I'm not a big fan of carpets and the beds were not super luxurious a average hotel for a great price. And absolutely within walking distance of shopping.

Cons: We paid over $700 for 3 nights. That is definitely not value for your money. And we did not eat or drink anything there because it was so costly.

Cons: Dirty cockroach infected and lousy air conditioning. 200 dollars for this? Only positive across from ferry dock.

Pros: We landed in St Thomas to catch the ferry the next morning to the BVI. This was right across the street and about a block down from the ferry. Can't get closer to this. Stayed both on our way to BVI and our way back. Had breakfast the first time, small portion and not anything to rave about. Had dinner the way home and it was very nice - good pasta dish.

Cons: Upon arrival - late afternoon after 4 pm - we were told that our room wasn't available. We waited a few minutes with a few others in the same situation. Then we asked again and another lady found a different room that was available. Not sure why they made us wait, and would have continued to make us wait.

Pros: The staff is so friendly, there is a restaurant/bar on the premises, and it is easy to get around. Walking is easy and near to other fine dining, and there are taxis available. The shuttle to the beach is great.

Cons: No room service. If that had happened, I could have given a higher rating.

Pros: Is a beutifull hotel with view to the bay also has a perfect location for lunch and dinner is nearby for shopping so you can walk to all town tourist places. I will stay for the futher when I have to go there.

Cons: short of space for parking and the housekeeping personnel does not clean well the room.

Cons: Bugs!!!!! Many bugs drive me crazy, and the front dest told me the manager will contact me very soon, I'm still waiting for that!!!!!

Cons: After sailing on a boat for over a week, we had one night to relax before catching the plane home the next day. Literally all we could talk about was how excited we were for a hot shower. For the 24 hours we were at the Windward Passage Hotel, there was no hot water. We called down to the front desk right away and they said they were working on it. No estimate of when it would be on and no apologies. It never worked while we were there.

Pros: beautiful hotel

Cons: room key didn't work

Pros: Centrally located

Cons: Most of the hotel shops were closed