Hotel Lazzari

-location was good- 10min walk to Termini station. Other stations are also close-by (Castro Pretorio, Repubblica, etc) -ok just for the purpose of having a place to stay for the night -AC was good

-Although we were greeted by the man at reception (on 2nd floor), we never saw him again and no staff were seen around the hotel, as our room was on the 5th floor- so we felt that we were staying in an apartment rather than a hotel -We were not informed about breakfast options or given vouchers -It didn't feel very safe as we felt like we couldn't easily speak to a member of staff and there were people from different hotels and private apartments using the same corridors and the single lift (which could only fit 2/3 people) -Telephoned the reception but nobody answered -Wifi did not work at all -The room floor was dirty and not cleaned throughout the duration of our stay- with many ants -Dirty towels with yellow stains- towels were not replaced or cleaned daily. -Stains on the bedsheets, which were not replaced or cleaned the next day -The bathroom was small, with a very small shower, and the toilet did not have much water which meant it didn't flush properly -Noise level was very high- could hear people entering and leaving their rooms- can hear their conversations and neighbours playing music very loud -2 sockets, and one was not working/broken- so very inconvenient to charge our phones/electricals

no breakfast was included

Bathroom was too small and water was all over. AC didn't work and power was keep going off in the middle of the night. AC didn't work. Mattress was very hard to sleep in. If you only need room to sleep in and near town It is a place but not to enjoy your vacation.