Hotel Geronimo

Geronimo Alderete 665, Pucón, Chile
+56 452 443 762

Cheapest
rate per night

8,0

Excellent
based on 228 reviews
Hotel Geronimo - Pucón, Chile
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Check-out
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Good to know

Distance to city centre

1,9 km

Location rating

8,5

Rooms

Check-in
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Reviews

Traveller rating

23
8
5
1
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Apr 2019
    9,2

    Cozy, very good location, very good value.

    Some heat fluctuations in shower water.

  • Excellent
    Feb 2019
    8,8

    The stafff

    Breakfast could be upgraded somewhat

  • Mediocre
    Feb 2019
    2,9

    Nothing. Never again

    Servicio Mal !!!!! Awful Service!!!! If I could give a rating of zero I would have done so. A lot of noise from outside the street(although we asked for a quiet room) All the furnitures and the room design is cheap and doesnt seem at all like a hotel. But Mostly,Mostly terrible service- the manager of the hotel(Hefa Johana Viollargan) treats customers with such a rudeness and disrespect , in a way I have never encountered from hotel staff so far- We sent a couple of clothes to laundry at the hotel with mentioning specifically to make our laundry seperately and not mix it together ,as well as asking not to put our clothes in the dryer machine in any case(among the clothes new expensive clothes)- we were told that we have nothing to worry about and the cleaning would be done only with gentl cold water cleaning, But it wasnt what aventually to haeppen- the next morning we got our clothes , all the clothes were mixed together and many clothes obviously shrinked and were no more useful (sign of using the dryer machine),New 200 USD Arcteryx jacket ,worn just one time ,completely shrinked. When we asked for a compensation the response from the manager was to ask us to send the clothes back to laundry with mentioning that she would try to strech the clothes and try to make the clothes bigger. Obviously we refused and asked for a compensation and not only that the manager refused to do so but also she yelled at us and told us to leave the hotel immidiately- and all done while we still had 1 hour left to CheckOut.

  • Excellent
    Feb 2019
    8,3

    Very friendly staff Old but nice room

    Soft bed Coffee

  • Excellent
    Jul 2018
    9,6

    We were greeted upon arrival by Juan who was excellent in the way he spoke very good English and helped us with a local tour, map and information etc.. He ensured our stay was excellent throughout. Great location and quiet at nighttime

    Breakfast to have more choice Heater in bedroom did not work

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About

Overview

When you stay at Hotel Geronimo in Pucon, you'll be near the beach, within a 15-minute walk of Pucon Beach and La Poza. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Hotels.com

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

8,0 Excellent

based on 228 reviews

8,8

Service

8,5

Location

3,5

Comfort

3,3

Value

Things to know

  • Friendly service

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Free breakfast
Free Wi-Fi
Disabled access
Babysitting or child care
Internet
Concierge service
Laundry facilities
Meeting/Banquet facilities
Room service
No smoking
Restaurant
Bar/Lounge
Express check out
Hairdryer
Cable or satellite TV
Air-conditioned
24-hour front desk
Kitchen/kitchenette
Safe
Airport shuttle (surcharge)
Designated smoking area
Storage available
Pets allowed on request. Charges may apply.
Terrace/Patio
Linens
Towels
Hiking
Massage
Adapted bath
Adapter
Additional toilet
Gift shop
Coffee shop
Free parking
Ski shuttle (surcharge)
Wedding services
Lift

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Photos

All photos (10)
Building (1)
Bedroom (5)
Living room (1)

Location

Most popular landmarks

  • Playa Grande 0,5 km
  • La Poza 0,7 km
  • Villarrica National Park 16,6 km
  • Lake Caburgua 17,4 km
  • Termas de Menetue 23,3 km
  • Termas de San Luis 25,5 km

Getting around

Temuco 70,1 km
Valdivia Pichoy 104,2 km

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