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Cozy, very good location, very good value.
Some heat fluctuations in shower water.
Breakfast could be upgraded somewhat
Nothing. Never again
Servicio Mal !!!!! Awful Service!!!! If I could give a rating of zero I would have done so. A lot of noise from outside the street(although we asked for a quiet room) All the furnitures and the room design is cheap and doesnt seem at all like a hotel. But Mostly,Mostly terrible service- the manager of the hotel(Hefa Johana Viollargan) treats customers with such a rudeness and disrespect , in a way I have never encountered from hotel staff so far- We sent a couple of clothes to laundry at the hotel with mentioning specifically to make our laundry seperately and not mix it together ,as well as asking not to put our clothes in the dryer machine in any case(among the clothes new expensive clothes)- we were told that we have nothing to worry about and the cleaning would be done only with gentl cold water cleaning, But it wasnt what aventually to haeppen- the next morning we got our clothes , all the clothes were mixed together and many clothes obviously shrinked and were no more useful (sign of using the dryer machine),New 200 USD Arcteryx jacket ,worn just one time ,completely shrinked. When we asked for a compensation the response from the manager was to ask us to send the clothes back to laundry with mentioning that she would try to strech the clothes and try to make the clothes bigger. Obviously we refused and asked for a compensation and not only that the manager refused to do so but also she yelled at us and told us to leave the hotel immidiately- and all done while we still had 1 hour left to CheckOut.
Very friendly staff Old but nice room
Soft bed Coffee
We were greeted upon arrival by Juan who was excellent in the way he spoke very good English and helped us with a local tour, map and information etc.. He ensured our stay was excellent throughout. Great location and quiet at nighttime
Breakfast to have more choice Heater in bedroom did not work
When you stay at Hotel Geronimo in Pucon, you'll be near the beach, within a 15-minute walk of Pucon Beach and La Poza. Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 228 reviews
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- Friendly service
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Most popular landmarks
- Playa Grande 0,5 km
- La Poza 0,7 km
- Villarrica National Park 16,6 km
- Lake Caburgua 17,4 km
- Termas de Menetue 23,3 km
- Termas de San Luis 25,5 km
|Valdivia Pichoy||104,2 km|