Recent reviews
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- Neutral
- Negative
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5,6
Pros: Staff was super helpful
Cons: Car itself was not very clean. Somehow had ants everywhere and they would not stop no matter how many we killed. Misleadingly listed without the “no miles/kms” in the purchase.
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8,8
Pros: Yes lots of paperwork to complete at pickup but our provider was super helpful, patient, friendly, giving us undivided attention and answering all our questions. The drop off was a snap with easy to follow directions provided at pickup.
Cons: Manual transmissions are lots of fun to drive but Our little French car did not like going into reverse unless the gears were line up just perfectly. Slow and patients rules the day.
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7,6
Pros: Staff was great..... just hidden charges. Basically doubled the cost of the rental.
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2,0
Pros: clean car
Cons: you never said there would be charge for muleage
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7,6
Pros: Staff was friendly and helpful.
Cons: Limited options and unclear rules. We lost our reserved vehicle since we were a couple of hours late and then paid a lot extra because the car we rented included unlimited mileage. It’s really weird that unlimited mileage was mandatory.
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6,4
Pros: The drop-off was easy
Cons: A clear notification that my Allianz insurance didn’t cover any miles & that unlimited mileage with Hertz more than double the cost. Terrible!!!
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6,8
Pros: la voiture etait nickel, aucun probleme la dessus
Cons: les prix indiqués sur le site de kayak ne prennent pas en compte les km parcourus. comme je voulais faire le tour de l'ile, je me suis retrouvée a payer presque 3x ce que je pensais payer au moment de ma reservation sur kayak. ca meriterait vraiment d'etre indiqué plus clairement..
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2,0
Cons: If they actually had a car for us to rent. Hertz said Kayak should not have let us book anything, as they do not have any cars available at this time
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2,0
Pros: Hertz is not the problem. The problem is the misleading online travel agent (they wont permit me to type the name). The Hertz agent at the airport was super helpful and JUST AS FRUSTRATED as we were with the misleading pricing provided by this OTA. They provide the price without miles.
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8,8
No problems with car rental in Tahiti.
Cons: Why were we charged much more than the quote? We were told the original quote did not include unlimited mileage or required collision insurance. We have a Sapphire credit card that is supposed to insure us for car rentals. Will this happen in a few months when we rent a car from Hertz in Loreto MX??
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6,8
0 free kilometers included hidden in T&C
Pros: Quick pickup Easy location Friendly personnel
Cons: I use Kayak for my car reservations for the last 5 years. It is the first time I have to pay for kilometers. I would have expected some kind of warning. I found out when picking up the car at the counter. Expect to pay 59 CFP per km for a small car. I paid more for kilometers than for the rental. After some digging, I found "0 free kilometers included" hidden in T&Cs.
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2,0
Cons: The charge through kayak was not the full charge, we were charged another 250$
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8,8
Pros: Yes lots of paperwork to complete at pickup but our provider was super helpful, patient, friendly, giving us undivided attention and answering all our questions. The drop off was a snap with easy to follow directions provided at pickup.
Cons: Manual transmissions are lots of fun to drive but Our little French car did not like going into reverse unless the gears were line up just perfectly. Slow and patients rules the day.
review from
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8,8
No problems with car rental in Tahiti.
Cons: Why were we charged much more than the quote? We were told the original quote did not include unlimited mileage or required collision insurance. We have a Sapphire credit card that is supposed to insure us for car rentals. Will this happen in a few months when we rent a car from Hertz in Loreto MX??
review from
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7,6
Pros: Staff was great..... just hidden charges. Basically doubled the cost of the rental.
review from
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7,6
Pros: Staff was friendly and helpful.
Cons: Limited options and unclear rules. We lost our reserved vehicle since we were a couple of hours late and then paid a lot extra because the car we rented included unlimited mileage. It’s really weird that unlimited mileage was mandatory.
review from
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6,8
Pros: la voiture etait nickel, aucun probleme la dessus
Cons: les prix indiqués sur le site de kayak ne prennent pas en compte les km parcourus. comme je voulais faire le tour de l'ile, je me suis retrouvée a payer presque 3x ce que je pensais payer au moment de ma reservation sur kayak. ca meriterait vraiment d'etre indiqué plus clairement..
review from
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6,8
0 free kilometers included hidden in T&C
Pros: Quick pickup Easy location Friendly personnel
Cons: I use Kayak for my car reservations for the last 5 years. It is the first time I have to pay for kilometers. I would have expected some kind of warning. I found out when picking up the car at the counter. Expect to pay 59 CFP per km for a small car. I paid more for kilometers than for the rental. After some digging, I found "0 free kilometers included" hidden in T&Cs.
review from
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5,6
Pros: Staff was super helpful
Cons: Car itself was not very clean. Somehow had ants everywhere and they would not stop no matter how many we killed. Misleadingly listed without the “no miles/kms” in the purchase.
review from
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2,0
Pros: clean car
Cons: you never said there would be charge for muleage
review from
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6,4
Pros: The drop-off was easy
Cons: A clear notification that my Allianz insurance didn’t cover any miles & that unlimited mileage with Hertz more than double the cost. Terrible!!!
review from
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2,0
Cons: If they actually had a car for us to rent. Hertz said Kayak should not have let us book anything, as they do not have any cars available at this time
review from
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2,0
Pros: Hertz is not the problem. The problem is the misleading online travel agent (they wont permit me to type the name). The Hertz agent at the airport was super helpful and JUST AS FRUSTRATED as we were with the misleading pricing provided by this OTA. They provide the price without miles.
review from
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2,0
Cons: The charge through kayak was not the full charge, we were charged another 250$
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