Recent reviews
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6,8
Pros: la voiture etait nickel, aucun probleme la dessus
Cons: les prix indiqués sur le site de kayak ne prennent pas en compte les km parcourus. comme je voulais faire le tour de l'ile, je me suis retrouvée a payer presque 3x ce que je pensais payer au moment de ma reservation sur kayak. ca meriterait vraiment d'etre indiqué plus clairement..
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2,0
Cons: If they actually had a car for us to rent. Hertz said Kayak should not have let us book anything, as they do not have any cars available at this time
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2,0
Pros: Hertz is not the problem. The problem is the misleading online travel agent (they wont permit me to type the name). The Hertz agent at the airport was super helpful and JUST AS FRUSTRATED as we were with the misleading pricing provided by this OTA. They provide the price without miles.
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8,8
No problems with car rental in Tahiti.
Cons: Why were we charged much more than the quote? We were told the original quote did not include unlimited mileage or required collision insurance. We have a Sapphire credit card that is supposed to insure us for car rentals. Will this happen in a few months when we rent a car from Hertz in Loreto MX??
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6,8
0 free kilometers included hidden in T&C
Pros: Quick pickup Easy location Friendly personnel
Cons: I use Kayak for my car reservations for the last 5 years. It is the first time I have to pay for kilometers. I would have expected some kind of warning. I found out when picking up the car at the counter. Expect to pay 59 CFP per km for a small car. I paid more for kilometers than for the rental. After some digging, I found "0 free kilometers included" hidden in T&Cs.
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2,0
Cons: The charge through kayak was not the full charge, we were charged another 250$
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8,8
Pros: Everyone is so friendly
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2,0
Cons: The Charge me for mileage. Bad car
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2,0
There were no car to rent. We took a taxi to the a
Pros: Nothing
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6,0
Mechanical problem with rental
Pros: Service was pleasant an efficient. When I returned my car, they provided a free ride from the airport rental location to my cruise ship in Papeete.
Cons: Within hours of picking up the standard shift car, it became impossible to shift into reverse gear. It was late at night and Tahiti island was having a terrible storm which closed the airport the next day. Once it reopened, despite the fact that Hertz was overwhelmed, they were able to get me a replacement car within a few hours. They credited me for one full day.
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2,8
Did not know we had to pay by km.
Cons: When I selected the car on kayak it was priced similar to the other cars except a few dollars cheaper, so i went with it. Once I picked up the car I was informed I would also be charged by km. The rental went from costing around $50 for the day to $100. The other rental car contract and pricing we had with Avis on a separate island in Tahiti was straight forward and we had no issues. I would not select Hertz again in the future.
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7,2
Cons: When the car was booked there was no mention of mileage charge which was added since we did not take any insurance. That doubled the price of the rental. These items should be mentioned when the charges are listed.
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8,8
No problems with car rental in Tahiti.
Cons: Why were we charged much more than the quote? We were told the original quote did not include unlimited mileage or required collision insurance. We have a Sapphire credit card that is supposed to insure us for car rentals. Will this happen in a few months when we rent a car from Hertz in Loreto MX??
review from
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8,8
Pros: Everyone is so friendly
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6,8
Pros: la voiture etait nickel, aucun probleme la dessus
Cons: les prix indiqués sur le site de kayak ne prennent pas en compte les km parcourus. comme je voulais faire le tour de l'ile, je me suis retrouvée a payer presque 3x ce que je pensais payer au moment de ma reservation sur kayak. ca meriterait vraiment d'etre indiqué plus clairement..
review from
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6,8
0 free kilometers included hidden in T&C
Pros: Quick pickup Easy location Friendly personnel
Cons: I use Kayak for my car reservations for the last 5 years. It is the first time I have to pay for kilometers. I would have expected some kind of warning. I found out when picking up the car at the counter. Expect to pay 59 CFP per km for a small car. I paid more for kilometers than for the rental. After some digging, I found "0 free kilometers included" hidden in T&Cs.
review from
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7,2
Cons: When the car was booked there was no mention of mileage charge which was added since we did not take any insurance. That doubled the price of the rental. These items should be mentioned when the charges are listed.
review from
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2,0
Cons: If they actually had a car for us to rent. Hertz said Kayak should not have let us book anything, as they do not have any cars available at this time
review from
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2,0
Pros: Hertz is not the problem. The problem is the misleading online travel agent (they wont permit me to type the name). The Hertz agent at the airport was super helpful and JUST AS FRUSTRATED as we were with the misleading pricing provided by this OTA. They provide the price without miles.
review from
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2,0
Cons: The charge through kayak was not the full charge, we were charged another 250$
review from
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2,0
Cons: The Charge me for mileage. Bad car
review from
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2,0
There were no car to rent. We took a taxi to the a
Pros: Nothing
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6,0
Mechanical problem with rental
Pros: Service was pleasant an efficient. When I returned my car, they provided a free ride from the airport rental location to my cruise ship in Papeete.
Cons: Within hours of picking up the standard shift car, it became impossible to shift into reverse gear. It was late at night and Tahiti island was having a terrible storm which closed the airport the next day. Once it reopened, despite the fact that Hertz was overwhelmed, they were able to get me a replacement car within a few hours. They credited me for one full day.
review from
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2,8
Did not know we had to pay by km.
Cons: When I selected the car on kayak it was priced similar to the other cars except a few dollars cheaper, so i went with it. Once I picked up the car I was informed I would also be charged by km. The rental went from costing around $50 for the day to $100. The other rental car contract and pricing we had with Avis on a separate island in Tahiti was straight forward and we had no issues. I would not select Hertz again in the future.
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