Wonderful beach Attentive sfaff. Fun fitness and dance programs. Mimi is great. Food is great variety and changes daily Entertainment is first rate Only complaint is that there are few times when there is too much noise so conversation is difficult
3 stars
Riu Vallarta Hotel
Av de Los Cocoteros, 63732 Nuevo Vallarta, Nayarit, Mexico
Nuevo Vallarta, Mexico
See location+52 322 226 7250Photos of Riu Vallarta Hotel
Overview
Featuring an outdoor pool, Riu Vallarta All Inclusive is located in Nuevo Vallarta and provides art deco accommodation. It also features an all-inclusive meal plan, a kids pool and a 24-hour reception.
The resort offers babysitting/child services and a laundry service. A gym can be readily accessed by guests wishing to keep up their exercise regimes while away.
Each room at Riu Vallarta All Inclusive has a mini bar and all the essentials for a comfortable stay. A telephone and wireless internet access are also included.
Those staying at the resort can enjoy a unique dining experience at the on-site restaurant, conveniently based for those who want to stay close by at mealtime. Each evening, guests are invited to enjoy a drink in the comfortable lounge bar.
Lic Gustavo Diaz Ordaz International Airport is under a 20-minute drive from Riu Vallarta All Inclusive. Puerto Vallarta and Bucerias are also an easy car ride away.
Amenities at Riu Vallarta Hotel
- Private beach
- Outdoor pool
- Spa and wellness centre
- Fitness centre
- Restaurant
- Bar/Lounge
- Free Wi-Fi
- Coffee machine
- Wi-Fi available in all areas
- Flat-screen TV
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Fan
- Fire extinguisher
- Free toiletries
- Shampoo
- Smoke alarms
- Adapter
- Air-conditioned
- Dustbins
- Conditioner
Services and conveniences
- ATM on-site
- Car hire
- Wake-up service
- Safety deposit box
- Entertainment staff
- Currency exchange on-site
- Meeting/Banquet facilities
- Tour desk
- Key card access
- Bottle of water
- 24-hour front desk
Bathroom
- Shower
- Bathtub
- Hairdryer
- Toilet
- Toilet paper
- Public bath
- Private bathroom
Outdoor
- Terrace/Patio
- Beach towels
- Grill
- Balcony
- Outdoor furniture
- Private beach
- Garden
Things to do
- Gift shop
- Evening entertainment
- Beauty salon
- Pool table
- Water sport facilities (on site)
- Night club
General
- Family rooms
- Sea view
- Seating area
- Sofa
- Telephone
- Storage available
Pool and spa
- Spa and wellness centre
- Massage
- Pool bar
- Outdoor pool
- Pool towels
Dining
- Minibar
- Snack bar
- Restaurant
- Bar/Lounge
- Coffee machine
Family friendly
- Babysitting or child care
- Child pool
- Kids' club
- Complimentary breakfast
- Playground
Accessibility and suitability
- Non-smoking rooms available
- Disabled access
- Lift
- Non-feather pillow
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Media and entertainment
- Flat-screen TV
- Cable or satellite TV
- TV
Bedroom
- Socket near the bed
- Wardrobe or closet
Health and safety
- Daily housekeeping
- Safe
Parking and transportation
- Parking
Workspace
- Laptop safe
Fitness
- Fitness centre
Reviews of Riu Vallarta Hotel
8.2
Very good
122 verified ratings
Wonderful
59
Very good
24
Good
9
Okay
7
Fair
7
Mediocre
4
Poor
12
Summary of reviews
Guests say
Guests had a predominantly negative experience at the hotel, citing terrible food and poor customer service as major issues. Many reviews mentioned dissatisfaction with the staff's rudeness and unprofessional behavior, along with complaints about the quality of the food served. However, several guests appreciated the hotel's cleanliness and noted that they found it to be well-maintained. While the hotel had some appealing aspects, such as friendly staff and good room views, the overall sentiment leaned heavily towards disappointment.AI-generated from customer reviews
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Score by provider
8.2 out of 10
59 reviews
8.2 out of 10
1 review
6.9 out of 10
4 reviews
All reviews
The hotel itself is pretty and nice but the STAFF is almost as awful as the food! The staff wasn’t welcoming from check in, didn’t care to help with anything and were rude 99% of the time! We had 1 nice waiter our whole trip! No room map or any information given to us at check in, I didn’t even know which way my room was. Now the food! The food by the VERY SMALL adult pool was awful! I don’t even ...
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Pros (+) Great staff. They were friendly helpful. Drinks were a little weak, but that was fine as you can have as many as you like. Clean rooms. Good food. Great beach.
Cons (-) Only issue we had was the distance from down town. It was an hour ride about to the boardwalk. Thankfully the cabs are cheap and easy to get.
Pros (+) Room View that's all.
Cons (-) Manager was very rude & rooms ac never worked. We were 29 friends & manager keep bothering us to pay for extra person. We told him we r only 29 but still he insist to lineup all so he can do head count. This is the most unprofessional hotel managent I have ever seen !! We used Riu hotel every year since 2008 for our club. No more Riu hotels in future.
Pros (+) Don Julio is included now! Love their style and their food is always great. Can't beat the access to 3 RIUS for the price of one, wet bar in room, stacked fridge, ocean view, and great service!
Cons (-) Nice beach, but not one of the best in Vallarta.
Location
Av de Los Cocoteros, 63732 Nuevo Vallarta, Nayarit
What's nearby
- Flamingos Golf Club1.2 km
- Santuario de Cocodrilos El Cora1.2 km
- Nuevo Vallarta Beach2.8 km
- We Are Family Diving3.4 km
- Dolphin Discovery Puerto Vallarta4.7 km
- El Tigre Club de Golf4.7 km
- Aquaventuras Park5.3 km
- Splash Parque Acuatico Vallarta5.7 km
- Mayan Palace Golf Course6 km
Policies
Check-in/Check-out | Check in anytime after 15:00, check out anytime before 12:00 |
|---|---|
Cancellation/pre-payment | Cancellation/pre-payment policies vary by room type and provider. |
When to book a room at Riu Vallarta Hotel
Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
FAQs when booking at Riu Vallarta Hotel
Nearby hotels and places to stay
Closest
See more nearby staysMost recommended
See most recommended stays in Nuevo VallartaGood to know
Value for money | 7,7 |
|---|---|
Distance to city centre | 4,0 km |
Nearest airport | Puerto Vallarta Ordaz |
Distance to airport | 8,4 km |