Best Western Plus Crystal, Hotel & Spa

4 stars
Thu 6/11
-
Fri 7/11
1 room, 2 guests
Deals from
R1 910
/Cheapest rate per night
Overview
Prices
Amenities
Reviews
Location
Tips & FAQs
Nearby stays

Overview

Discover the Best Western Plus Crystal, Hotel & Spa, a cordial destination, conveniently located in the heart of downtown Nancy. We are happy to welcome you to the first hotel spa in the city, which also offers the first bar-rooftop with a view over the roofs of Nancy. Live a unique experience within an interior architecture combining warm colors and geometric patterns, inspired by the decorative arts of Nancy: Art Deco and Art Nouveau. For your nights, we offer 81 rooms, all non-smoking and air-conditioned. From the Standard to the Prestige Suite, via the Superior, our rooms are all equipped with free Wi-Fi, courtesy tray, Nespresso machine, minibar, safe, cable/satellite TV, bathrobes for the offered access to the spa -50 minutes per person per night, hair dryer. Two decoration styles are offered depending on the room category. For your evenings, Le Bar du Crystal offers three spaces depending on your mood: the Winter Garden under its bright and luxuriant glass roof, the chic and cozy Lounge with its fireplace, or finally the Rooftop on the 6th floor for an outdoor cocktail with a view on the roofs of Nancy. Selection of craft beers and local wines, high-end spirits but above all the original cocktails made by our mixologists will satisfy all your desires. For your fitness and relaxation, Crystal Spa offers 200 square meters of space with a heated swimming pool and massage benches, a sauna, and a hammam. One solo cabin and one duo cabin welcome you for massages, face and body treatments, and Cinq Mondes beauty rituals. A complete fitness room with free access for residents is also available 24 hours a day, seven days a week.
8,5
Very good rating
Based on 2 116 verified guest reviews

Latest deals for Best Western Plus Crystal, Hotel & Spa

Thu 6/11
Fri 7/11
Queen room
bed type unknown
R2 225
nightly with VAT
bed type unknown
R2 555
nightly with VAT
bed type unknown
R3 467
nightly with VAT
Deluxe room
1 king bed
R2 800
nightly with VAT
1 twin bed
R2 975
nightly with VAT
1 twin bed
R3 118
nightly with VAT
King room
bed type unknown
R3 178
nightly with VAT
1 king bed
R4 110
nightly with VAT
bed type unknown
R6 417
nightly with VAT
Double room
1 double bed
R1 966
nightly with VAT
bed type unknown
R2 210
nightly with VAT
bed type unknown
R2 246
nightly with VAT
Superior room
1 queen bed
R2 341
nightly with VAT
bed type unknown
R2 709
nightly with VAT
1 queen bed
R3 126
nightly with VAT
Standard Room
1 double bed
R1 910
nightly with VAT
bed type unknown
R1 992
nightly with VAT
bed type unknown
R2 026
nightly with VAT
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including VAT but not including other taxes and fees.

Amenities at Best Western Plus Crystal, Hotel & Spa

  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine
  • Business centre
  • Wi-Fi available in all areas

Accessibility and suitability

  • Entire unit wheelchair accessible
  • No smoking
  • Lowered sink
  • Non-feather pillow
  • Designated smoking area
  • Pets allowed on request. Charges may apply.
  • Disabled access
  • Roll-in shower
  • Lift
  • Shower chair
  • Accessible by lift
  • Toilet with grab rails
  • Upper floors accessible by lift
  • Upper floors accessible by stairs

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Shampoo
  • Body soap
  • Dustbins

General

  • Family rooms
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Hammam (Turkish bath)
  • Meeting/Banquet facilities
  • Room service
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Bathtub
  • Toilet
  • Toilet paper
  • Walk-in shower

Dining

  • Electric kettle
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Access to health care professionals
  • CCTV in common areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Delivered food is securely covered
  • First-aid kit
  • Safe

Pool and spa

  • Heated pool
  • Spa
  • Indoor pool
  • Plunge pool
  • Spa and wellness centre
  • Massage
  • Sauna

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • TV

Bedroom

  • Socket near the bed
  • Sofa bed
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Parking and transportation

  • Airport shuttle

Outdoor

  • Terrace/Patio

Things to do

  • Gift shop

Fitness

  • Fitness centre

Reviews of Best Western Plus Crystal, Hotel & Spa

8,5
Very good
2116 verified ratings
Wonderful
931
Very good
518
Good
340
Okay
147
Fair
93
Mediocre
31
Poor
56

Summary of reviews

Guests say
Guests appreciated the hotel's location, cleanliness, and amenities like the spa and rooftop bar. However, many reviews pointed out issues with room size, breakfast quality, and service at the reception. Overall, while the hotel has great features, some guests felt it did not meet their expectations in certain areas.
AI-generated from customer reviews
Cleanliness9 out of 10
Location9 out of 10
Amenities8.5 out of 10
Service2.5 out of 10
Breakfast2.5 out of 10
Room Size2 out of 10
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All reviews

7.7
Good
Anonymous, Apr 2016
Pros (+) Large room and television with two English channels for news. The location was convenient to sights, restaurants and shopping. Staff was friendly.
Cons (-) Our room was fairly spacious, but the furniture and decor were all dated and a bit tired (particularly the hair dryer). Lighting could be better--we were there for a couple of overcast days and, despite the large windows, could have used brighter or larger light fixtures to see around the room. As elsewhere in Europe/France, I find the breakfast prices too high to be worth taking.

Location

5 Rue Chanzy, 54000 Nancy, Meurthe-et-Moselle

What's nearby

  • Nancy-Ville Station274 m
  • Musee Aquarium de Nancy384 m
  • Musee des Beaux-arts0.5 km
  • Nancy Hotel de Ville0.5 km
  • Place Stanislas0.6 km
  • Nancy Cathedral0.6 km
  • Place de la Carriere0.6 km
  • Musee Lorrain0.8 km
  • Historical Lorrain Museum0.8 km
  • Palais du Gouvernement0.8 km
  • Church of Cordelier0.8 km
  • Parc de la Pepiniere0.9 km

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

When to book a room at Best Western Plus Crystal, Hotel & Spa

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

FAQs when booking at Best Western Plus Crystal, Hotel & Spa

  • Where is Best Western Plus Crystal, Hotel & Spa located?

    Best Western Plus Crystal, Hotel & Spa is located at 5 Rue Chanzy, 0,1 km from the centre of Nancy. Nancy-Ville Station is the closest landmark to Best Western Plus Crystal, Hotel & Spa.

  • When is check-in time and check-out time at Best Western Plus Crystal, Hotel & Spa?

    Check-in time is 16:00 and check-out time is 12:00 at Best Western Plus Crystal, Hotel & Spa.

  • Does Best Western Plus Crystal, Hotel & Spa offer free Wi-Fi?

    Yes, Best Western Plus Crystal, Hotel & Spa offers free Wi-Fi.

  • How far is Best Western Plus Crystal, Hotel & Spa from the airport?

    Best Western Plus Crystal, Hotel & Spa is 32,8 km from Metz-Nancy-Lorraine. Best Western Plus Crystal, Hotel & Spa is 41,4 km from Épinal Mirecourt.

  • Does Best Western Plus Crystal, Hotel & Spa have a pool?

    Yes, Best Western Plus Crystal, Hotel & Spa has a pool on-site.

  • How does KAYAK find such great Best Western Plus Crystal, Hotel & Spa hotel deals?

    KAYAK scours the web for all room deals available at Best Western Plus Crystal, Hotel & Spa in Nancy and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Plus Crystal, Hotel & Spa and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Plus Crystal, Hotel & Spa.

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Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8,3
0,1 km
Metz-Nancy-Lorraine
32,8 km

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