Best Montego Bay resorts
Discover true island style and subdued sophistication throughout our 36 Ralph Lauren designed oceanfront guestrooms and 27 private, luxury Jamaica villas. Every accommodation across the property is meticulously maintained with dedicated staff to ensure your every comfort and desire is met. Located in the Pineapple House, our guestrooms overlook Round Hill Bay, are steps from the infinity pool and boast front row access to breathtaking sunsets. These designer rooms feature plantation-shuttered windows or balconies, white linen-adorned four-poster beds, quaint sitting areas and spacious bathrooms boasting walk-in showers, soaking tubs and dual vanities. Each of our 27 complete luxury villas evoke a personality of their own, yet all share a common thread of modern refinement, classic style and exceptional service. Four category of villas are offered, ranging from one- to six-bedrooms and include a selection of fine amenities such as private pools, guest houses, event lawns and the epitome of indoor/outdoor living. Within each complete villa are individual suites which may be reserved should your party not desire a complete villa. These suites enjoy the amenities of our complete villas. While each accommodation affords the utmost in luxury and evokes its own personality, all offer effortless access to the water sports, tennis, golf, spa, dining, shopping and attractions youve come to Jamaica to enjoy.
Overall 9,3 Excellent
Based on 504 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,6
Pros: Quiet and relaxing, with a feel of classic luxury. The staff was friendly and accommodating of all our requests. The food was outstanding. We never left the resort and never felt we missed anything.
Excellent
9,2
Pros: That it i locally owned and operated.
Excellent
8,3
Pros: Everything is perfect!
Excellent
10,0
Pros: Beautifully maintained grounds and tasteful accommodations. Delicious food and gracious hospitality. Thoughtful amenities like complimentary shuttle to/from Mobay, water sports on site, evening entertainment.
Excellent
10,0
Pros: Absolutely fabulous resort ! In all honesty this was by far the best holiday location we ever stayed at. Fortunately we got a suite in one of the premier luxury villas, which we had practically for ourselves for a long time. The villa staff was utterly attentive, some of the staff is working there already for decades, they even adapted to our personal daily routines. The colonial style of the villas is impressive, there were plenty of lounging possibilities, an immaculate infinity pool, and a lot of space. Very well equipped gym, a quiet spa on the ocean side, very good food in their restaurant, several beach barbecues, and the friendliest waiters everywhere. Seriously, this is probably our first 10/10 rating for a holiday resort, and they really deserve it ! You feel like being welcome in a big family, in our opinion the Austrian managing director Mr Forstmayr does an amazing job to maintain this atmosphere of a high class hotel combined with an almost family-like feeling. No wonder JFK wrote his inaugural speech here.
Excellent
9,6
Pros: The property was quite expansive yet still felt cozy. Between the hotel and villas it always felt like there was privacy to be found. Spa, pool, beach, dock, fine dining and amazing service oriented staff.
Details
Reviews
Overall 9,3 Excellent
Based on 504 reviews
Cleanliness
10,0
Wellness
10,0
Pool
10,0
Amenities
9,6
Service
9,6
Vibe
9,2
Location
9,0
Room
8,8
Breakfast
7,8
Value
4,4
Service
9,2
Room
8,4
Service
9,6
Room
8,5
9,6 Excellent
Pros: Quiet and relaxing, with a feel of classic luxury. The staff was friendly and accommodating of all our requests. The food was outstanding. We never left the resort and never felt we missed anything.
Cons: Signing for every meal and every drink, even on the all-inclusive plan, was a little tedious. I also wish we had booked a balcony room on the first floor for quicker access to the pool and restaurants.
9,2 Excellent
Pros: That it i locally owned and operated.
Cons: Excessive prices, especially for food.
8,3 Excellent
Pros: Everything is perfect!
Cons: The price at the restaurant and bars.
10,0 Excellent
Pros: Beautifully maintained grounds and tasteful accommodations. Delicious food and gracious hospitality. Thoughtful amenities like complimentary shuttle to/from Mobay, water sports on site, evening entertainment.
Cons:
10,0 Excellent
Pros: Absolutely fabulous resort ! In all honesty this was by far the best holiday location we ever stayed at. Fortunately we got a suite in one of the premier luxury villas, which we had practically for ourselves for a long time. The villa staff was utterly attentive, some of the staff is working there already for decades, they even adapted to our personal daily routines. The colonial style of the villas is impressive, there were plenty of lounging possibilities, an immaculate infinity pool, and a lot of space. Very well equipped gym, a quiet spa on the ocean side, very good food in their restaurant, several beach barbecues, and the friendliest waiters everywhere. Seriously, this is probably our first 10/10 rating for a holiday resort, and they really deserve it ! You feel like being welcome in a big family, in our opinion the Austrian managing director Mr Forstmayr does an amazing job to maintain this atmosphere of a high class hotel combined with an almost family-like feeling. No wonder JFK wrote his inaugural speech here.
Cons: There was nothing we didn’t like
9,6 Excellent
Pros: The property was quite expansive yet still felt cozy. Between the hotel and villas it always felt like there was privacy to be found. Spa, pool, beach, dock, fine dining and amazing service oriented staff.
Cons: Food and drinks were good but pricey. Service and tax charges included made all dining and drinks expensive.
Discover true island style and subdued sophistication throughout our 36 Ralph Lauren designed oceanfront guestrooms and 27 private, luxury Jamaica villas. Every accommodation across the property is meticulously maintained with dedicated staff to ensure your every comfort and desire is met. Located in the Pineapple House, our guestrooms overlook Round Hill Bay, are steps from the infinity pool and boast front row access to breathtaking sunsets. These designer rooms feature plantation-shuttered windows or balconies, white linen-adorned four-poster beds, quaint sitting areas and spacious bathrooms boasting walk-in showers, soaking tubs and dual vanities. Each of our 27 complete luxury villas evoke a personality of their own, yet all share a common thread of modern refinement, classic style and exceptional service. Four category of villas are offered, ranging from one- to six-bedrooms and include a selection of fine amenities such as private pools, guest houses, event lawns and the epitome of indoor/outdoor living. Within each complete villa are individual suites which may be reserved should your party not desire a complete villa. These suites enjoy the amenities of our complete villas. While each accommodation affords the utmost in luxury and evokes its own personality, all offer effortless access to the water sports, tennis, golf, spa, dining, shopping and attractions youve come to Jamaica to enjoy.
Located in Northern Estates, this beachfront property is next to a golf course, 2.6 mi (4.2 km) from Greenwood Great House, and within 6 mi (10 km) of Cinnamon Hill Golf Course and White Witch of Rose Hall Golf Course. Three Palms Ocean Course and Half Moon Golf Course are also within 6 mi (10 km).
Overall 9,2 Excellent
Based on 3 941 reviews
All reviews
- All reviews
- Families
Excellent
10,0
Pros: Everything was great, especially the food....really nice
Excellent
8,8
Pros: Staff was helpful and friendly. Pool bar and areas were well maintained. Arrival and interhotel transportation was efficient and timely. Grounds were well maintained and clean. Michael Jackson show as great.
Excellent
10,0
Pros: Great vacation place food and staff awesome!!! They need another Hibachi restaurant
Excellent
9,6
Excellent
9,6
Pros: Friendly staff.
Excellent
10,0
Pros: Staff was very personable
Excellent
8,8
Pros: Breakfast was the best, especially the omelets. I loved the different paellas at lunch.
Excellent
10,0
Pros: Service was very good
Excellent
9,7
Pros: Everything was amazing!! Staff was super friendly!!
Good
7,1
Pros: Staff was very friendly.
Details
Reviews
Overall 9,2 Excellent
Based on 3 941 reviews
Service
9,3
Vibe
9,1
Bar
9,0
Pool
8,9
Food
8,9
Location
8,9
Value
8,6
Room
8,5
Breakfast
8,1
WiFi
5,4
Service
8,8
Location
8,8
Value
8,7
Pool
8,7
Cleanliness
8,6
Room
7,9
Food
7,6
10,0 Excellent
Pros: Everything was great, especially the food....really nice
Cons: Nothing
8,8 Excellent
Pros: Staff was helpful and friendly. Pool bar and areas were well maintained. Arrival and interhotel transportation was efficient and timely. Grounds were well maintained and clean. Michael Jackson show as great.
Cons: Did not care for food at seafood restaurant. Best food and extras was at the italian restaurant. Not enough options each night to choose from so forced to make decisions of choices. Only one night had decent bar entertainment and music. Shows other than Jackson were not very good as far a polish. The extras were missing at the meals, just not a feeling of extra mile. Too much push for the tour of other hotel when first arriving.
10,0 Excellent
Pros: Great vacation place food and staff awesome!!! They need another Hibachi restaurant
Cons:
9,6 Excellent
Pros:
Cons: Children in pools for adults with bar
9,6 Excellent
Pros: Friendly staff.
Cons: Found and killed several roaches in our room. Our room was clean. Just contributed it to the Caribbean weather
10,0 Excellent
Pros: Staff was very personable
Cons:
8,8 Excellent
Pros: Breakfast was the best, especially the omelets. I loved the different paellas at lunch.
Cons: Dinner at the Oriental and Steakhouse restaurants were very disappointing. We were not able to get into our room until 3:30.
10,0 Excellent
Pros: Service was very good
Cons: Property was too big was very disappointed in amount of restaurants open for dinner some of them were closed for private parties A group of guest out of control smoking weed downing shot and drinks from rum bottles in front of small children
9,7 Excellent
Pros: Everything was amazing!! Staff was super friendly!!
Cons:
7,1 Good
Pros: Staff was very friendly.
Cons: Pool closed too early Lack of AC in eating areas No Liquor in rooms! Room service took absurdly long. Aside from dinners, food was not good.
Located in Northern Estates, this beachfront property is next to a golf course, 2.6 mi (4.2 km) from Greenwood Great House, and within 6 mi (10 km) of Cinnamon Hill Golf Course and White Witch of Rose Hall Golf Course. Three Palms Ocean Course and Half Moon Golf Course are also within 6 mi (10 km).
When you stay at Half Moon in Montego Bay, you'll be in the historical district, a 3-minute drive from Montego Bay Convention Centre and 7 minutes from Rose Hall Great House. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Overall 9,0 Excellent
Based on 1 535 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
9,6
Pros: The breakfast was amazing, as was the resort.
Good
7,1
Pros: View of the beach and friendly hotel staff including professionalism and efficiency of the coordinator for our on-site visit.
Good
7,9
Pros: The staff are excellent
Excellent
10,0
Pros: This was our first visit to the Half Moon. We have throughly enjoyed our stay at this hotel! The property is maintained to a high standard and all the staff are friendly, helpful and supportive. However, we must highlight one member of staff - Toni-Ann - who I believe is a real credit and an asset to your organisation. As a ‘front of house’ personnel, she was professional, helpful and very welcoming. We will definitely be back!!
Excellent
10,0
Pros: gorgeous property full of character
Excellent
10,0
Pros: The design, personal attention, beach and pool of west wing cottages, food, Fern Tree spa and the grounds/maintenance.
Excellent
8,3
Pros: The staff is amazing, they were willing to help all the time.
Details
Reviews
Overall 9,0 Excellent
Based on 1 535 reviews
Cleanliness
9,8
Vibe
9,5
Amenities
9,3
Room
9,3
Service
9,2
Pool
8,9
Comfort
8,6
Location
8,6
Breakfast
8,2
WiFi
5,6
Bar
5,5
Value
3,6
Amenities
9,3
Service
9,0
Room
8,9
Beach
8,5
Breakfast
8,4
Food
7,1
Value
3,1
Amenities
9,4
Room
9,2
Beach
8,9
Service
8,8
Location
8,6
Food
6,8
Value
3,7
9,6 Excellent
Pros: The breakfast was amazing, as was the resort.
Cons: The meals at the restaurants were extremely expensive. All-inclusive wasn't an option.
7,1 Good
Pros: View of the beach and friendly hotel staff including professionalism and efficiency of the coordinator for our on-site visit.
Cons: The fact that you have to use a golf cart or bicycle to get from one part of the property to another, the many different surcharges, the food at the restaurant and also for our tasting, the slow response time to fix a water main break, and the fact that the toilet handle and flapper with ball and chain were not working in our room even before the water main broke indicating that housekeeping and maintenance are somewhat lax in auditing the rooms and verifying that all rooms are up to par. It was especially shocking given the price point.
7,9 Good
Pros: The staff are excellent
Cons: Very very expensive
10,0 Excellent
Pros: This was our first visit to the Half Moon. We have throughly enjoyed our stay at this hotel! The property is maintained to a high standard and all the staff are friendly, helpful and supportive. However, we must highlight one member of staff - Toni-Ann - who I believe is a real credit and an asset to your organisation. As a ‘front of house’ personnel, she was professional, helpful and very welcoming. We will definitely be back!!
Cons: There was nothing we disliked about the property.
10,0 Excellent
Pros: gorgeous property full of character
Cons: Found the hotel taxi too expensive and taking advantage of being a tourist. $65 for round trip to city is just crazy.
10,0 Excellent
Pros: The design, personal attention, beach and pool of west wing cottages, food, Fern Tree spa and the grounds/maintenance.
Cons: My absolute favorite.
8,3 Excellent
Pros: The staff is amazing, they were willing to help all the time.
Cons: The drinks, beers and soda were highly overpriced.
When you stay at Half Moon in Montego Bay, you'll be in the historical district, a 3-minute drive from Montego Bay Convention Centre and 7 minutes from Rose Hall Great House. Featured amenities include a business center, limo/town car service, and complimentary newspapers in the lobby. A roundtrip airport shuttle is provided for a surcharge (available on request), and free self parking is available onsite.
Nestled on the beach, this Montego Bay property is within 3 mi (5 km) of Montego Bay Cruise Ship Terminal, Hip Strip, and Montego Bay Marine Park. Dump-Up Beach and Events Park and Fairview Shopping Center are also within 3 mi (5 km).
Overall 8,9 Excellent
Based on 1 687 reviews
All reviews
- All reviews
- Couples
Excellent
8,8
Pros: some maintenance issues during my stay, needed to switch rooms. They took care of it quickly!
Excellent
10,0
Pros: The Breakfast was awesome and the location was great. The staff was very nice, helpful and accommodating. The entertainment they provided was nice, I enjoyed all the restaurant we went to on the resort. The resort was very clean and nice overall. I will definitely stay again at this resort.
Excellent
9,6
Pros: The bes9 was quite satisfavtory. Never had any croissants
Excellent
10,0
Pros: I loved the constant access to food and beverages. The entertainment was average but there was an effort placed on informing guests of the Jamaican culture. You still would have to travel outside the resort to truly feel Jamaica. Overall everything was great service exceptional and I would stay again as well as, recommend Secrets Wild Orchid as a sought after home away from home while visiting Jamaica.
Excellent
10,0
Pros: The location, the amenities, the events, the food and the staff. Everything was wonderful!!
Good
6,0
Pros: The service was very good. The staff members are very pleasant. The bartenders are great. They have a tablet in your room that allows you to request services, food, massages, reservations and pretty much anything instead of calling the staff.
Excellent
8,3
Pros: Secrets most important asset is their staff, they were amazing. They are well trained and eager to make you feel at home, just like their slogan suggested "Welcome Home" We had a great waterfront room which was spacious, bed was comfortable A/C worked great. Good entertainment. Top Shelf Liquor. Good choice of Restaurants.
Excellent
9,2
Excellent
10,0
Pros: It looked just like the pictures on the website.
Excellent
10,0
Pros: It was incredible... absolutely fabulous
Excellent
9,0
Pros: Staff was extremely friendly and entertainment was definitely something to look forward to. Easy access to the other shared resorts on the property. Portofino (Italian restaurant) was actually really good.
Excellent
8,0
Pros: Liked all but room was never clean. Very old dirt around
Details
Reviews
Overall 8,9 Excellent
Based on 1 687 reviews
Location
8,5
Breakfast
8,3
Service
8,1
Food
7,4
Room
7,3
Bar
6,6
Cleanliness
5,8
Location
8,5
Service
8,1
Beach
7,9
Pool
7,3
Room
6,9
Value
6,8
Cleanliness
6,4
8,8 Excellent
Pros: some maintenance issues during my stay, needed to switch rooms. They took care of it quickly!
Cons:
10,0 Excellent
Pros: The Breakfast was awesome and the location was great. The staff was very nice, helpful and accommodating. The entertainment they provided was nice, I enjoyed all the restaurant we went to on the resort. The resort was very clean and nice overall. I will definitely stay again at this resort.
Cons: There wasn't nothing I disliked about my stay or the resort. To me everything seemed perfect,
9,6 Excellent
Pros: The bes9 was quite satisfavtory. Never had any croissants
Cons: I missed having an iron versus a steamer The toilets are very low and having a bar to hold on to would help.
10,0 Excellent
Pros: I loved the constant access to food and beverages. The entertainment was average but there was an effort placed on informing guests of the Jamaican culture. You still would have to travel outside the resort to truly feel Jamaica. Overall everything was great service exceptional and I would stay again as well as, recommend Secrets Wild Orchid as a sought after home away from home while visiting Jamaica.
Cons: The sales presentation to become a secrets elite guest. I would prefer not to listen to a sales presentation while on vacation. Although it is voluntary you feel as if you are required to stay 4 hours for a 80 min advertised presentation. Do not do it if you are just wanting the free gift. It is not worth half of day of your vacation.
10,0 Excellent
Pros: The location, the amenities, the events, the food and the staff. Everything was wonderful!!
Cons: Nothing I can think of, we will definitely be going back
6,0 Good
Pros: The service was very good. The staff members are very pleasant. The bartenders are great. They have a tablet in your room that allows you to request services, food, massages, reservations and pretty much anything instead of calling the staff.
Cons: The electricity went out, the room upstairs was leaking into ours, the safe was not working even after three attempts to fix it. The toilet was broken. Restaurants dining was only at specific times. The elevator had no air. The room had ants and a roach.
8,3 Excellent
Pros: Secrets most important asset is their staff, they were amazing. They are well trained and eager to make you feel at home, just like their slogan suggested "Welcome Home" We had a great waterfront room which was spacious, bed was comfortable A/C worked great. Good entertainment. Top Shelf Liquor. Good choice of Restaurants.
Cons: On arrival the rug in the bedroom and bathroom were dirty. We requested they be changed on our second day and replaced with clean ones, which did not happen throughout our stay. We slept in most mornings until around 10am and had to request our room be made most days. We only received turn down service on the first and last night of our stay. Housekeeping needs some improving. My biggest disappointment was with the food. The quality in the restaurants was not up to the standard that would be expected in a hotel with 4-5 star rating. The food was average or below average in some of the restaurants. The F&B Manager really needs to work on this. We dined in all of the restaurants that were open except the Italian. I also feel that the Jamaican cuisine was lacking after all we were in Jamaica. The Jamaican restaurant was closed for renovation and I was hoping that at the very least the buffet would have had a better selection of Jamaican food.
9,2 Excellent
Pros:
Cons: The staff was a bit unfriendly and room service was terrible.
10,0 Excellent
Pros: It looked just like the pictures on the website.
Cons:
10,0 Excellent
Pros: It was incredible... absolutely fabulous
Cons:
9,0 Excellent
Pros: Staff was extremely friendly and entertainment was definitely something to look forward to. Easy access to the other shared resorts on the property. Portofino (Italian restaurant) was actually really good.
Cons: Room service food was horrible. Food was gross.
8,0 Excellent
Pros: Liked all but room was never clean. Very old dirt around
Cons:
Nestled on the beach, this Montego Bay property is within 3 mi (5 km) of Montego Bay Cruise Ship Terminal, Hip Strip, and Montego Bay Marine Park. Dump-Up Beach and Events Park and Fairview Shopping Center are also within 3 mi (5 km).
With direct access to the beach, this Montego Bay property is within 3 mi (5 km) of Montego Bay Cruise Ship Terminal, Hip Strip, and Montego Bay Marine Park. AquaSol Theme Park is 3 mi (4.8 km) away.
Overall 8,8 Excellent
Based on 1 225 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: The rooms are spectacular. The staff amazing. The food delicious. The parties~ FUN!!!
Excellent
10,0
Pros: Breathless exceeded all of my expectations. The staff was amazing. The food was so good, jerk chicken done right. I want to go back already.
Excellent
9,6
Pros: I really loved the modern decor and the food!!!!!
Excellent
10,0
Pros: Room was awesome
Excellent
10,0
Pros: The rooftop, our Butler, the beach beautiful and the advantage to be able to done out at multiple restaurants within the three resorts( Secrets &secrets St James) and last but not least Oceana restaurant at Secrets St James best seafood better than Vancouver
Excellent
10,0
Pros: The food was amazing and staff were excellent!!! Everyone made you feel welcome!
Excellent
10,0
Pros: Rooms Pools Activities
Details
Reviews
Overall 8,8 Excellent
Based on 1 225 reviews
WiFi
10,0
Vibe
9,1
Breakfast
8,6
Location
8,6
Room
7,8
Service
7,5
Food
6,7
Beach
6,0
Vibe
8,8
Location
8,7
Room
7,4
Service
7,4
Cleanliness
7,1
Food
7,1
Service
7,3
Food
6,7
10,0 Excellent
Pros: The rooms are spectacular. The staff amazing. The food delicious. The parties~ FUN!!!
Cons: The walk to the beach, but it does not take away from the caliber of the resort
10,0 Excellent
Pros: Breathless exceeded all of my expectations. The staff was amazing. The food was so good, jerk chicken done right. I want to go back already.
Cons:
9,6 Excellent
Pros: I really loved the modern decor and the food!!!!!
Cons:
10,0 Excellent
Pros: Room was awesome
Cons: To stay longer
10,0 Excellent
Pros: The rooftop, our Butler, the beach beautiful and the advantage to be able to done out at multiple restaurants within the three resorts( Secrets &secrets St James) and last but not least Oceana restaurant at Secrets St James best seafood better than Vancouver
Cons: It was the slow season at the time we get there so Breathless was kinda dead (meaning not busy)
10,0 Excellent
Pros: The food was amazing and staff were excellent!!! Everyone made you feel welcome!
Cons:
10,0 Excellent
Pros: Rooms Pools Activities
Cons:
With direct access to the beach, this Montego Bay property is within 3 mi (5 km) of Montego Bay Cruise Ship Terminal, Hip Strip, and Montego Bay Marine Park. AquaSol Theme Park is 3 mi (4.8 km) away.
Nestled on the beach, this Montego Bay property is within 3 mi (5 km) of Montego Bay Cruise Ship Terminal, Hip Strip, and Montego Bay Marine Park. Dump-Up Beach and Events Park and Fairview Shopping Center are also within 3 mi (5 km).
Overall 8,7 Excellent
Based on 1 609 reviews
All reviews
- All reviews
- Couples
- Families
Excellent
10,0
Pros: The staff and the amenities. I like the efforts geared toward my birthday celebration. I felt special.
Excellent
10,0
Pros: I loved everything about Secrets St. James. The staff was always warm and attentive. In addition our room was very nice and located in a nice area of the resort. The resort is beautiful if you pick Secrets St. James you will not be disappointed.
Excellent
10,0
Pros: Everything
Excellent
9,6
Pros: Service was great, i would mention Robert over mexican settings very excellent customer service and engagement.
Excellent
10,0
Pros: The staff was extremely helpful and kind, also the location was amazing you can throw a rock at the ocean from your hotel room.
Excellent
10,0
Pros: The fact that it's all-inclusive. The resort was nice and the people were even nicer.
Excellent
10,0
Pros: I liked the rooms, the view and the location. I also enjoyed the beach, water and pools.
Excellent
10,0
Pros: Everything! The staff, the food, the pool, the rooms and the views. Great value for money, highly recommended!
Excellent
8,3
Pros: Loved the pools and spa
Excellent
9,0
Pros: The location was excellent. The room was as pictured and very clean. There were several different restaurants available and within walking distance from the hotel. It has a bar inside the hotel which is nice. 80% of the staff was very attentive.
Okay
5,0
Pros: The location
Excellent
8,0
Pros: The staff was helpful and friendly. 24 hour room service was nice to have as well.
Details
Reviews
Overall 8,7 Excellent
Based on 1 609 reviews
Pool
9,3
Location
8,9
Breakfast
8,0
WiFi
7,9
Service
7,4
Room
7,2
Food
6,9
Bar
6,0
Pool
9,4
Location
8,6
Service
7,5
Value
7,0
Food
6,7
Room
6,4
Cleanliness
6,1
Service
7,5
Food
6,4
10,0 Excellent
Pros: The staff and the amenities. I like the efforts geared toward my birthday celebration. I felt special.
Cons: The unlimited presentation that was supposed to last 90 minutes and it actually took 4 hours of our vacation time.Also, the housekeeping only gave us 1 face towel in a room with 2 people.
10,0 Excellent
Pros: I loved everything about Secrets St. James. The staff was always warm and attentive. In addition our room was very nice and located in a nice area of the resort. The resort is beautiful if you pick Secrets St. James you will not be disappointed.
Cons:
10,0 Excellent
Pros: Everything
Cons: More Foam Parties and more music at St James pool deck
9,6 Excellent
Pros: Service was great, i would mention Robert over mexican settings very excellent customer service and engagement.
Cons: Find it a bit more for middle age people no entertainment like your sister hotel in day time.
10,0 Excellent
Pros: The staff was extremely helpful and kind, also the location was amazing you can throw a rock at the ocean from your hotel room.
Cons: The food was good just was not a 5 star food experience, although the French restaurant was amazing.
10,0 Excellent
Pros: The fact that it's all-inclusive. The resort was nice and the people were even nicer.
Cons: None
10,0 Excellent
Pros: I liked the rooms, the view and the location. I also enjoyed the beach, water and pools.
Cons:
10,0 Excellent
Pros: Everything! The staff, the food, the pool, the rooms and the views. Great value for money, highly recommended!
Cons:
8,3 Excellent
Pros: Loved the pools and spa
Cons: Didn’t like the room service. What you get looks nothing like the menu you ordered from .
9,0 Excellent
Pros: The location was excellent. The room was as pictured and very clean. There were several different restaurants available and within walking distance from the hotel. It has a bar inside the hotel which is nice. 80% of the staff was very attentive.
Cons: Some of the staff had major attitudes & weren't very helpful. Mainly Shekeenah at the inside hotel bar. Very short and unwelcoming. we also missed our shuttle because when you come in everyone's to busy selling instead of making sure you know where to go.
5,0 Okay
Pros: The location
Cons: The staff. I was checked into a room that was occupied
8,0 Excellent
Pros: The staff was helpful and friendly. 24 hour room service was nice to have as well.
Cons:
Nestled on the beach, this Montego Bay property is within 3 mi (5 km) of Montego Bay Cruise Ship Terminal, Hip Strip, and Montego Bay Marine Park. Dump-Up Beach and Events Park and Fairview Shopping Center are also within 3 mi (5 km).
THe Sandals Royal Caribbean Hotel in Montego Bay is nestled on the northern shore of Jamaica, 90 minutes from Ocho Rios and 10 minutes from the Montego Bay airport.
Overall 8,7 Excellent
Based on 1 216 reviews
All reviews
- All reviews
- Couples
Excellent
10,0
Pros: Best service ever!! Gorgeous location. Everything was perfect.
Excellent
10,0
Pros: We were right on the waters, our room was so close we could look out and see the ocean and it was gorgeous.
Excellent
9,6
Pros: All great
Excellent
9,2
Pros: The staff were absolutely incredible at this resort. We particularly enjoyed the club level concierge ladies, the housekeeping staff who always greeted us with smiles and "no problem"s when we needed "just 5 more minutes" in the room, the water sports team, and Travis (creator of the off menu signature drink, "The Travistine") at the beach bar. At the other property (Sandals Montego Bay), Kenroy who worked the over the water Latitude bar was really wonderful to speak to and made excellent cocktails. Speaking of Latitude: it was the BEST. I could have stayed there all day and night. We spent a lot of time there, rain or shine, day or night. Highly recommend. I'm not usually a breakfast buffet person, but the views from the main restaurant at Royal Caribbean were stellar. The bacon and coffee were always good, and they will make you an omlette or pretty much whatever you want, so we ate there almost every day. We also really loved The Jerk Shack's food. The location on the private island was really great! Additionally, the rooms were very clean and comfortable-- exactly as pictured.
Excellent
10,0
Pros: Everything! The food, the people, the activities, the resort
Excellent
8,8
Pros: Food was great and service is exceptional.
Details
Reviews
Overall 8,7 Excellent
Based on 1 216 reviews
Bar
10,0
Wellness
9,2
Service
8,6
Location
7,6
Room
6,2
Breakfast
5,0
Value
4,8
Comfort
3,5
Service
8,5
Location
7,6
Beach
7,1
Amenities
6,7
Room
6,1
Value
4,9
10,0 Excellent
Pros: Best service ever!! Gorgeous location. Everything was perfect.
Cons:
10,0 Excellent
Pros: We were right on the waters, our room was so close we could look out and see the ocean and it was gorgeous.
Cons: There wasn’t a lot of breakfast choices but that’s not really a huge deal.
9,6 Excellent
Pros: All great
Cons: Nothing
9,2 Excellent
Pros: The staff were absolutely incredible at this resort. We particularly enjoyed the club level concierge ladies, the housekeeping staff who always greeted us with smiles and "no problem"s when we needed "just 5 more minutes" in the room, the water sports team, and Travis (creator of the off menu signature drink, "The Travistine") at the beach bar. At the other property (Sandals Montego Bay), Kenroy who worked the over the water Latitude bar was really wonderful to speak to and made excellent cocktails. Speaking of Latitude: it was the BEST. I could have stayed there all day and night. We spent a lot of time there, rain or shine, day or night. Highly recommend. I'm not usually a breakfast buffet person, but the views from the main restaurant at Royal Caribbean were stellar. The bacon and coffee were always good, and they will make you an omlette or pretty much whatever you want, so we ate there almost every day. We also really loved The Jerk Shack's food. The location on the private island was really great! Additionally, the rooms were very clean and comfortable-- exactly as pictured.
Cons: The food was overall, good, but not out of this world (even the nicer restaurants). I would have liked to have had some more authentic cuisine available. Unfortunately, during the time of our stay, the weather didn't really cooperate so there were a lot of things that we did not get to do. It was not easily accessible to leave the resort and go on excursions that weren't $75+ per person, and we didn't want to pay for something we were unable to enjoy or experience fully because of weather. Of course the resort can't control the weather, but I really wish there were more opportunities to explore the essence of the island without paying an arm and a leg. Things like local (authentic) reggae shows, more craftsman booths (they did have some on site), local food vendors, and some inexpensive hiking/adventure trips would have been nice. Additionally, the beaches at the Montego Bay resort were nicer than the ones at Royal Caribbean (i.e. it was more of an actual beach). The water was pretty at Royal Caribbean, but it was in a bay so there was a lot of grass beyond the roped off areas and the "beaches" were really small.
10,0 Excellent
Pros: Everything! The food, the people, the activities, the resort
Cons: Nothing
8,8 Excellent
Pros: Food was great and service is exceptional.
Cons: Bed was a little uncomfortable.
THe Sandals Royal Caribbean Hotel in Montego Bay is nestled on the northern shore of Jamaica, 90 minutes from Ocho Rios and 10 minutes from the Montego Bay airport.
Nestled on the beach, this Montego Bay property is within a 15-minute walk of Cinnamon Hill Golf Course, Rose Hall Great House, and Montego Bay Convention Centre. White Witch of Rose Hall Golf Course and The Shoppes at Rose Hall are also within 15 minutes.
Overall 8,6 Excellent
Based on 3 256 reviews
All reviews
- All reviews
- Families
- Couples
Good
7,1
Pros: Food was pretty good. Great place to relax
Excellent
9,1
Pros: I loved the location , the view and the staff were very friendly. The food and drinks were excellent.
Excellent
8,0
Pros: The staff was friendly and accommodating. The rooms were clean and comfortable and housekeeping was great. The beach on the east side of the resort doesn't have as many kids, which was a plus since we were a couple only.
Mediocre
3,7
Pros: The beach and pool were beautiful, and that's about it.
Good
6,0
Good
7,7
Pros: -quiet, don't have to deal with drunk people
-friendly staff
-modern room
-nice clean private beach
-not too far from all the main attractions (walking distance to the great house in rose hall, about 1.5 hours away from negril and about an hour away from dunns river and blue hole)
Mediocre
2,5
Excellent
8,8
Pros: Hot tub with falls was quite interesting
Good
7,4
Pros: Staff was wonderful and concerned about our comfort. Meals and grounds were excellent.
Bed was very comfortable and the use of a shuttle was a plus.
Excellent
10,0
Pros: Fantastic services staff and the food and entertainment was excellent.
Excellent
10,0
Pros: This was our second vacation at the Hilton Rose Hall and we were pleasantly surprised to see all the improvements to the facilities. Within the last 6 months they added new balconies to all the rooms, a new beachside restaurant, approximately half mile of additional beach, and appear extending 100 feet into the ocean with a beautiful view of the hotel. Our first trip was with our two children but we decided to return alone for our second trip. Due to the recent expansion, the resort never appeared to be crowded. Since most of the families stayed close to v lazy river pool, the other pool always seemed very quiet and relaxing. We even had a chance to speak to the manager within the next year or two. Can't wait to return with my children.
Good
7,4
Pros: The staff was nice and the beds were comfy
Details
Reviews
Overall 8,6 Excellent
Based on 3 256 reviews
Service
8,5
Location
8,2
Food
8,0
Breakfast
7,6
Room
6,9
Comfort
5,8
Wellness
3,9
WiFi
1,0
Food
8,5
Service
8,2
Location
8,0
Pool
7,9
Amenities
7,9
Value
6,3
Room
5,6
Comfort
5,4
Wellness
4,0
WiFi
0,4
Service
8,7
Amenities
8,5
Location
8,1
Food
8,0
Room
6,6
7,1 Good
Pros: Food was pretty good. Great place to relax
Cons: Strict rules. They wouldn’t give you enough information to leave the resort on your own. Hotel taxi company too expensive. Did not provide a shuttle. Hotel needs updating.
9,1 Excellent
Pros: I loved the location , the view and the staff were very friendly. The food and drinks were excellent.
Cons: I didn't like how close the rooms were to each other. Every night my boyfriend and I heard Baby crying all night. Also I would have like to seen more tours available.
8,0 Excellent
Pros: The staff was friendly and accommodating. The rooms were clean and comfortable and housekeeping was great. The beach on the east side of the resort doesn't have as many kids, which was a plus since we were a couple only.
Cons: Not enough food options. The buffet restaurant was ok for breakfast, but not for dinner. Very odd combinations of food. They need at least another restaurant for more variation. The beach is not huge and the sand is really odd. It's very firm and the beach has a lot of seaweed, which is not the hotel's problem, just a data point.
3,7 Mediocre
Pros: The beach and pool were beautiful, and that's about it.
Cons: The staff were terrible. The female staff HATE the female guests and treat them horribly, and the male staff stare at you with an air of perversion. Additionally, the food, compared to other all-inclusive resorts (like in the Dominican) was absolutely disgusting. We will not be returning.
6,0 Good
Pros:
Cons: Food
7,7 Good
Pros: -quiet, don't have to deal with drunk people
-friendly staff
-modern room
-nice clean private beach
-not too far from all the main attractions (walking distance to the great house in rose hall, about 1.5 hours away from negril and about an hour away from dunns river and blue hole)
Cons: -only 3 a la carte restaurants and overall, the food was just ok
-good if you request for a non adjoining room. otherwise you are separated from the other room by a door
-did not get too much of a luxurious all inclusive vibe (compared to my other all inclusive experience in mayan riviera at the princess resort grand sunset)
-wifi is extremely unreliable if your room is not close to the main lobby area
2,5 Mediocre
Pros:
Cons: Staff was untrained and rude, amenities were not as stated on website, food was limited selection and not good, room had mold so had to be transferred to another. Overall there for 3 nights and was not pleased
8,8 Excellent
Pros: Hot tub with falls was quite interesting
Cons: There was no freezer in mini fridge. Ackee and saltfish should be available for breakfast daily
7,4 Good
Pros: Staff was wonderful and concerned about our comfort. Meals and grounds were excellent.
Bed was very comfortable and the use of a shuttle was a plus.
Cons: Carpet in hallways could use a bit of upgrade. While bed was comfortable, room was not particularly welcoming.
Very bare - one or two pictures on wall might help. Did not like the fact that so much of the dining areas were open.
10,0 Excellent
Pros: Fantastic services staff and the food and entertainment was excellent.
Cons: Saff, food, service
10,0 Excellent
Pros: This was our second vacation at the Hilton Rose Hall and we were pleasantly surprised to see all the improvements to the facilities. Within the last 6 months they added new balconies to all the rooms, a new beachside restaurant, approximately half mile of additional beach, and appear extending 100 feet into the ocean with a beautiful view of the hotel. Our first trip was with our two children but we decided to return alone for our second trip. Due to the recent expansion, the resort never appeared to be crowded. Since most of the families stayed close to v lazy river pool, the other pool always seemed very quiet and relaxing. We even had a chance to speak to the manager within the next year or two. Can't wait to return with my children.
Cons:
7,4 Good
Pros: The staff was nice and the beds were comfy
Cons: The best beach area costs an additional $100/day for a Cabana and the Moonstone restaurant took 4 hours from waiting till receiving food. We also learned a Jamaican minute means about 30-60 mins.
Nestled on the beach, this Montego Bay property is within a 15-minute walk of Cinnamon Hill Golf Course, Rose Hall Great House, and Montego Bay Convention Centre. White Witch of Rose Hall Golf Course and The Shoppes at Rose Hall are also within 15 minutes.
Ocean breezes, sunny smiles and the hypnotic beat of reggae are just a few nuggets of deliciousness that will slay you at this beach utopia. From the massive infinity pools you get a stellar view of Montego Bay, but be forewarned: it's so amazingly blue, you might struggle to find the words to describe it. But no problem, mon - just pad your way down to the luscious beach to get a closer look. The spa is another swoon-worthy stop, in addition to the dining spots where the gourmet grub is on. Time to start packing.
Overall 8,5 Excellent
Based on 750 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
8,5
Pros: The staff was very accommodating.
Good
7,1
Pros: The bed was comfy and the ambiance
Excellent
8,8
Pros: Excellent customer service and great staff
Excellent
10,0
Pros: Great atmosphere (right along the beach), clean, good entertainment, all inclusive (food and drinks were really good). Pool bar is a bonus. Overall, great experience.
Excellent
10,0
Pros: The room and the amenities
Excellent
10,0
Pros: Everything was perfect. Clean and friendly environment. A variety of food choices for everyone’s taste buds, allergies, preferences etc. Staff was attentive, beds were comfortable, temperature in the rooms were great.
Excellent
9,7
Pros: Perfect excellent ! Great entertainment. The hotel provide free shuttle to club in Montegobay.
Excellent
8,3
Pros: We got 2 beds instead of a king size. I travelled with my wife for her birthday only for the hotel to offer us separate beds. My wife and I sleeps in the same bed for the pass 25 years until this week end it was suggested for us to sleep separately.
Excellent
10,0
Pros: I enjoyed the beautiful water,clean beaches, very friendly accommodating staff, excellent facility, easy access great food.
Excellent
8,8
Pros: Very friendly staff
Good
7,0
Pros: The food
Excellent
9,0
Pros: We were upgraded to the suites at check in. The food was great and so were the staff, especially dwayne at the Mandeville Bar, Ruberia in concierge and nikita at front desk. Jay was also great at check in. Great room amenities, overall excellent property.
Details
Reviews
Overall 8,5 Excellent
Based on 750 reviews
Wellness
9,8
Breakfast
9,3
Service
8,6
Food
8,5
Location
8,4
Pool
8,1
WiFi
7,2
Room
7,1
Service
8,6
Location
8,6
Pool
8,3
Food
8,2
Amenities
7,9
Cleanliness
7,5
Room
6,5
Vibe
6,1
Beach
8,7
Food
8,6
Service
8,5
Pool
8,2
Location
8,1
Comfort
7,4
Room
7,4
8,5 Excellent
Pros: The staff was very accommodating.
Cons: Property is starting to show its age in some areas. Food was ok, but nothing had a wow factor. Rooms were comfortable and the pool/beach area was top notch. Entertainment was ok. Wish they had a craft beer. Red Stripe gets old fast. Disco was just that. Disco. Other all inclusive resorts have had a period of other types of music such as rock for a couple of hours each night which breaks up the monotony. Wifi was lacking. Had to sign on 3 or 4 times a day for some reason and this happened with all of our phones. Resort was pricey when compared to others.
7,1 Good
Pros: The bed was comfy and the ambiance
Cons: So it was my moms birthday and I made a note and also called the hotel to see if they could do anything special like sing for her ..apparently they didn’t get the memo and she had to tell them at the front desk ..which I didn’t like because it was suppose to be a surprise.
8,8 Excellent
Pros: Excellent customer service and great staff
Cons: I had to walk three times to the Lobby as the room key did not work. There should be a guest phone near the rooms so that guests can call the Lobby and get assistance. The walk to the Lobby back and forth with luggage was quite unpleasant.
10,0 Excellent
Pros: Great atmosphere (right along the beach), clean, good entertainment, all inclusive (food and drinks were really good). Pool bar is a bonus. Overall, great experience.
Cons:
10,0 Excellent
Pros: The room and the amenities
Cons: Mosquitos
10,0 Excellent
Pros: Everything was perfect. Clean and friendly environment. A variety of food choices for everyone’s taste buds, allergies, preferences etc. Staff was attentive, beds were comfortable, temperature in the rooms were great.
Cons: Clean and friendly atmosphere.
9,7 Excellent
Pros: Perfect excellent ! Great entertainment. The hotel provide free shuttle to club in Montegobay.
Cons:
8,3 Excellent
Pros: We got 2 beds instead of a king size. I travelled with my wife for her birthday only for the hotel to offer us separate beds. My wife and I sleeps in the same bed for the pass 25 years until this week end it was suggested for us to sleep separately.
Cons: The bed arrangement.
10,0 Excellent
Pros: I enjoyed the beautiful water,clean beaches, very friendly accommodating staff, excellent facility, easy access great food.
Cons:
8,8 Excellent
Pros: Very friendly staff
Cons: Food was a little average
7,0 Good
Pros: The food
Cons: The suite. Didn’t feel it was worth the cost
9,0 Excellent
Pros: We were upgraded to the suites at check in. The food was great and so were the staff, especially dwayne at the Mandeville Bar, Ruberia in concierge and nikita at front desk. Jay was also great at check in. Great room amenities, overall excellent property.
Cons: Not enough fresh salad options.
Ocean breezes, sunny smiles and the hypnotic beat of reggae are just a few nuggets of deliciousness that will slay you at this beach utopia. From the massive infinity pools you get a stellar view of Montego Bay, but be forewarned: it's so amazingly blue, you might struggle to find the words to describe it. But no problem, mon - just pad your way down to the luscious beach to get a closer look. The spa is another swoon-worthy stop, in addition to the dining spots where the gourmet grub is on. Time to start packing.
Nestled on the beach, this Montego Bay property is within a 5-minute walk of Blue Diamond Shopping Centre and Whitter Village. SuperClubs Ironshore Golf and Country Club is 1.6 mi (2.5 km) away.
Overall 8,2 Excellent
Based on 3 592 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Good
6,0
Pros: Great staff, very clean and well upkept. Nice beach with plenty of chairs. Location was pretty convenient.
Excellent
10,0
Pros: Staff are extremely polite and catering to your every need every last one was super nice i never been around so many amazing people in my life.
Good
7,0
Pros: Staff were amazing and friendly without expectations of anything in return. very clean resort. Food was great for being mass produced.
Excellent
10,0
Pros: It was super clean and the staff was extra helpful. We ere upgraded to Riu Palace
Excellent
10,0
Pros: I love everything about the hotel
Excellent
8,0
Pros: They had a lot of food options it buffet was best, fun bars and a club on the premises. I also liked the grill at the beach everyday it had the best jerk chicken! Always a fun pool party during the day.
Excellent
8,0
Pros: It take us 3 day to get an iron, we were supposed to get 2 double bed, we only get one king size, the white sheet wash soiled, when I visited Riu in Ochi Rios it was good. I told my co- workers about Riu hotel but I loose off Riu montego bay Jamaica.
Excellent
10,0
Pros: The staff was very friendly and accommodating.
Excellent
10,0
Pros: Staff amazing! Wonderful free water sports included!! Food and drink great!
Good
7,0
Pros: It is close to many shopping, dinning and night clubs. The hotel staff were friendly and attentive. The property was fairly clean and the food selections were decent and plenty. The entertainment was nice.
Good
6,0
Pros: Entertaining program. Nice and long beach. food was good. Very close to the airport. Great activities like beach volleyball, stand up paddle board, etc. Hotel landscape was well maintained.
Good
6,0
Pros: Most excursion shuttles would pick up from this resort.
Details
Reviews
Overall 8,2 Excellent
Based on 3 592 reviews
Location
8,7
Breakfast
8,4
Service
8,3
Pool
7,9
Food
7,5
WiFi
7,1
Amenities
6,4
Vibe
6,4
Cleanliness
6,2
Wellness
6,0
Room
5,3
Comfort
3,8
Location
8,5
Breakfast
8,3
Service
8,3
Pool
7,7
Food
7,0
Amenities
6,2
Vibe
5,8
Cleanliness
5,8
Room
4,4
Comfort
3,8
Location
8,5
Service
8,1
Pool
8,0
Beach
6,9
Cleanliness
6,6
Vibe
5,5
Room
5,2
Comfort
4,7
Location
8,7
Service
8,5
Food
7,5
Beach
7,2
Room
5,3
6,0 Good
Pros: Great staff, very clean and well upkept. Nice beach with plenty of chairs. Location was pretty convenient.
Cons: The food was atrocious and very disappointing. Some staff members were not helpful. Maid service request for more pillows went unanswered for 8 whole days. Power and water went out for hours at a time. Hotel charges for phone use but is not stated anywher
10,0 Excellent
Pros: Staff are extremely polite and catering to your every need every last one was super nice i never been around so many amazing people in my life.
Cons: No i loved everything about it.
7,0 Good
Pros: Staff were amazing and friendly without expectations of anything in return. very clean resort. Food was great for being mass produced.
Cons: Beautiful beach but small and the sand in the water is slimy with seaweed. Pool closes at 6.
10,0 Excellent
Pros: It was super clean and the staff was extra helpful. We ere upgraded to Riu Palace
Cons:
10,0 Excellent
Pros: I love everything about the hotel
Cons: no
8,0 Excellent
Pros: They had a lot of food options it buffet was best, fun bars and a club on the premises. I also liked the grill at the beach everyday it had the best jerk chicken! Always a fun pool party during the day.
Cons: The toilet didn't flush i the first day and we had to ha e them fix it. The hotel rooms are far from the main lobby, we could never get reservations for the steakhouse, it was impossible and annoying and when we finally did the food was mediocre at best
8,0 Excellent
Pros: It take us 3 day to get an iron, we were supposed to get 2 double bed, we only get one king size, the white sheet wash soiled, when I visited Riu in Ochi Rios it was good. I told my co- workers about Riu hotel but I loose off Riu montego bay Jamaica.
Cons: The staff are excellent, just environmental services.
10,0 Excellent
Pros: The staff was very friendly and accommodating.
Cons: No
10,0 Excellent
Pros: Staff amazing! Wonderful free water sports included!! Food and drink great!
Cons:
7,0 Good
Pros: It is close to many shopping, dinning and night clubs. The hotel staff were friendly and attentive. The property was fairly clean and the food selections were decent and plenty. The entertainment was nice.
Cons: My room was leaking water from the ceiling, it had 1 or 2 roaches inside, the bed was hard and dirty around the box spring, the A/C was barely cold and no elevators. The drinks at the bars were sugary & weak and the dining times ended too early at 10 pm.
6,0 Good
Pros: Entertaining program. Nice and long beach. food was good. Very close to the airport. Great activities like beach volleyball, stand up paddle board, etc. Hotel landscape was well maintained.
Cons: Hotel rooms were outdated. Drinks were weak and made with artificial ingredients. Low-quality alcohol.
6,0 Good
Pros: Most excursion shuttles would pick up from this resort.
Cons: Buffets are only open from 7:00-10:00am, 12-4pm and then 6-9pm. No room service. Also our room celling leaked badly the entire time. We had to keep a trash can underneath. We informed the front desk twice and it wasn't fixed. That was a safety issue!
Nestled on the beach, this Montego Bay property is within a 5-minute walk of Blue Diamond Shopping Centre and Whitter Village. SuperClubs Ironshore Golf and Country Club is 1.6 mi (2.5 km) away.
Nestled on the beach, this Montego Bay property is within a 5-minute walk of Dead End Beach and Hip Strip. Doctor's Cave Beach and AquaSol Theme Park are also within 1 mi (2 km).
-320859.jpg?width=66&height=66&crop=true)
Overall 7,7 Good
Based on 2 633 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
Excellent
8,0
Pros: Food was great!! Nice staff. Great location!
Excellent
10,0
Pros: The location was very convenient! Close to the airport and around the tourist area! This is my third time here! First visit was due to a wedding at the location! Food was great! Staff is amazing!
Excellent
10,0
Pros: I love ever single thing ....i didnt expected all that fun and excitement.... Your staff is really good, especially the bartenders... Am looking forward to stay with u guys soon again ...
Good
7,1
Pros: Everything was convenient.
Excellent
8,3
Pros: We stayed one night and needed to be near airport. Excellent location near airport, friendly and helpful staff. Excellent Caribbean buffet for dinner. Entertainment in evening was also good. Bar and private beach across road also a benefit in this area.
Excellent
8,0
Pros: It very laid back and not over crowded
Excellent
9,0
Pros: The food and beautiful beach
Excellent
10,0
Pros: The atmosphere was very relaxing, laidback, Staff friendly down to earth real good Jamaican. Place very clean and scenery picturesque and Gorgeous. Food is excellent - all inclusive. I'm definitely coming back. My wife love this place and she's
Excellent
10,0
Pros: This is a very quiet and secluded resort! Good for romantic stays, such as honeymoon
Mediocre
2,5
Excellent
8,0
Pros: Meals
Details
Reviews
Overall 7,7 Good
Based on 2 633 reviews
Location
8,9
Service
8,2
Breakfast
8,1
Amenities
6,4
Vibe
6,0
Room
5,6
WiFi
5,1
Beach
8,9
Location
8,7
Service
8,6
Breakfast
8,1
Food
7,6
Amenities
6,3
Cleanliness
6,0
Vibe
5,5
Room
4,9
Beach
9,1
Location
8,8
Service
8,0
Cleanliness
6,9
Food
6,9
Room
6,4
Comfort
5,9
Amenities
5,8
Vibe
5,2
Beach
9,0
Location
8,8
Service
7,9
Room
5,1
8,0 Excellent
Pros: Food was great!! Nice staff. Great location!
Cons: The clanging loud noise of repair every morning! Rooms could use some update. I had to borrow pool towels to take a shower because I was told their was an issue with the washer machine on site.
10,0 Excellent
Pros: The location was very convenient! Close to the airport and around the tourist area! This is my third time here! First visit was due to a wedding at the location! Food was great! Staff is amazing!
Cons: All good
10,0 Excellent
Pros: I love ever single thing ....i didnt expected all that fun and excitement.... Your staff is really good, especially the bartenders... Am looking forward to stay with u guys soon again ...
Cons: I didnt like when i had to leave....
7,1 Good
Pros: Everything was convenient.
Cons: I had a room on the 9th floor after a night out with husband we decided to go on the balcony, and once i was getting ready to walk by the chair i almost slipped from water that was coming from the Ac. my husband was furious because that’s beyond dangerous, especially on the 9th floor.
8,3 Excellent
Pros: We stayed one night and needed to be near airport. Excellent location near airport, friendly and helpful staff. Excellent Caribbean buffet for dinner. Entertainment in evening was also good. Bar and private beach across road also a benefit in this area.
Cons: Loud music all day by pool starting early in morning. Luckily our room was in main building away from pool. If you want a quieter stay book rooms away from pool
8,0 Excellent
Pros: It very laid back and not over crowded
Cons: The set up a little weird relaxing
9,0 Excellent
Pros: The food and beautiful beach
Cons: Everything was fine so far
10,0 Excellent
Pros: The atmosphere was very relaxing, laidback, Staff friendly down to earth real good Jamaican. Place very clean and scenery picturesque and Gorgeous. Food is excellent - all inclusive. I'm definitely coming back. My wife love this place and she's
Cons: The WiFi was interrupted.. Maybe it was a island thing.
10,0 Excellent
Pros: This is a very quiet and secluded resort! Good for romantic stays, such as honeymoon
Cons: The food choices could be a bit improved.
2,5 Mediocre
Pros:
Cons: We got bed bugs bites!
8,0 Excellent
Pros: Meals
Cons: Courteous staff
Nestled on the beach, this Montego Bay property is within a 5-minute walk of Dead End Beach and Hip Strip. Doctor's Cave Beach and AquaSol Theme Park are also within 1 mi (2 km).
This family-friendly Montego Bay property is located near the airport, steps from Cornwall Beach, Hip Strip, and Doctor's Cave Beach. AquaSol Theme Park and Montego Bay Marine Park are also within 2 mi (3 km).
-116955.jpg?width=66&height=66&crop=true)
Overall 7,7 Good
Based on 1 953 reviews
All reviews
- All reviews
- Families
- Solo
- Couples
- Business
Good
7,1
Pros: Authentic Jamaican, beach passes to the beach across the street
Excellent
9,7
Pros: Overall my experience for a first time visit to Mo.Ja.was fantastic and fulfilling
Excellent
10,0
Pros: Everything
Good
7,5
Pros: Great location
Excellent
8,0
Pros: Mimosa at breakfast...pick up/ drop off at airport food tasty and good.
Excellent
8,3
Pros: meals and dining service is escellent
Excellent
8,0
Pros: The staff was excellent and welcoming. The food was great and the view at the waterfall restaurant was enlightening.
Excellent
9,0
Good
6,0
Pros: The price was the best I'd seen online and after staying there, I think it was the better to stay here, save the money, enjoy wheat they offered and spend your extra cash on activities. It's also on a main strip in Montego Bay.
Big advantage.
Excellent
10,0
Pros: The staff was amazing!!! My personal favorites are Dana, Lamar, Richard, and Rochelle,. For an all inclusive the food was decent. The rooms are very clean. Also the tour representative Claudette Was very helpful and friendly.
Excellent
8,5
Pros: Good value for money
Very friendly and helpful staff
Great location
Ideal for a budget traveller
Excellent
9,0
Pros: The hotel was contemporary and clean. The staff was welcoming and hospitable. The hotel food and drinks were delicious. The room was comfortable and spacious. Affordable hotel with flat screen television. The cleaning staff was efficient and friendly. The information desk was accommodating. The welcome drink was very tasty. The signature hotel alcoholic drink was really good. The hotel location was convenient. I did not mind the busy streets; eventually, the noise level came down.
Details
Reviews
Overall 7,7 Good
Based on 1 953 reviews
Location
9,2
Service
8,5
Breakfast
7,5
Value
7,3
Food
7,2
Room
5,1
Amenities
4,8
Comfort
4,5
Pool
4,2
Wellness
3,6
WiFi
3,0
Location
9,3
Service
8,5
Food
7,5
Bar
7,3
Amenities
4,6
Room
4,3
Comfort
4,0
Wellness
3,7
Location
9,4
Service
8,0
Food
7,5
Room
4,7
Location
9,0
Service
8,3
Food
7,3
Room
4,2
Food
7,3
7,1 Good
Pros: Authentic Jamaican, beach passes to the beach across the street
Cons:
9,7 Excellent
Pros: Overall my experience for a first time visit to Mo.Ja.was fantastic and fulfilling
Cons: the location, the staff, the quality as well as the food, and the community as a whole just a fabulous time and will be back
10,0 Excellent
Pros: Everything
Cons:
7,5 Good
Pros: Great location
Cons:
8,0 Excellent
Pros: Mimosa at breakfast...pick up/ drop off at airport food tasty and good.
Cons: No doors on closet in the room. No Beach chairs at beach
8,3 Excellent
Pros: meals and dining service is escellent
Cons:
8,0 Excellent
Pros: The staff was excellent and welcoming. The food was great and the view at the waterfall restaurant was enlightening.
Cons: Bathroom
9,0 Excellent
Pros:
Cons: Hard to reach by phone.
6,0 Good
Pros: The price was the best I'd seen online and after staying there, I think it was the better to stay here, save the money, enjoy wheat they offered and spend your extra cash on activities. It's also on a main strip in Montego Bay.
Big advantage.
Cons: 1. They charge to have a guest or family member come up to your room - even if they aren't using any facilities, or eating, and are there for just 1 minute . Seriously!! Not a good policy because while in town people visit for an hour or so and wanna leave but you basically have to pay $35 for each person that comes over. Makes ZERO sense.
2. The buffet food was not that great. Felt re-used. A la carte was much better. I just enjoyed alcoholic drinks as part of the all-inclusive.
10,0 Excellent
Pros: The staff was amazing!!! My personal favorites are Dana, Lamar, Richard, and Rochelle,. For an all inclusive the food was decent. The rooms are very clean. Also the tour representative Claudette Was very helpful and friendly.
Cons: The beds were a bit hard and lumpy.
8,5 Excellent
Pros: Good value for money
Very friendly and helpful staff
Great location
Ideal for a budget traveller
Cons: No room dining service.
I stayed in a junior suite which was clean and spacious. Bathroom needs a facelift
Wifi is very slow!!
Room furniture needs updating
9,0 Excellent
Pros: The hotel was contemporary and clean. The staff was welcoming and hospitable. The hotel food and drinks were delicious. The room was comfortable and spacious. Affordable hotel with flat screen television. The cleaning staff was efficient and friendly. The information desk was accommodating. The welcome drink was very tasty. The signature hotel alcoholic drink was really good. The hotel location was convenient. I did not mind the busy streets; eventually, the noise level came down.
Cons: The AC took some time to kick in. Sometimes the water took a while to get hot. Doctor's Cave beach cost $5 to enter and was too strict/rude on hours; wish it stayed open later especially for the hotel guest.
This family-friendly Montego Bay property is located near the airport, steps from Cornwall Beach, Hip Strip, and Doctor's Cave Beach. AquaSol Theme Park and Montego Bay Marine Park are also within 2 mi (3 km).
Located in Montego Bay, this beachfront property is in the city center, just steps from Cornwall Beach and Hip Strip. Doctor's Cave Beach and AquaSol Theme Park are also within 1 mi (2 km).
Overall 7,7 Good
Based on 1 380 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
10,0
Pros: Position it’s right on the beach and the staff here are very nice and welcoming x Will Defo come back here x
Excellent
10,0
Pros: I booked this property for my parents anniversary trip and man did they enjoy it. Everything was exceptional according to them. The food, the staff, the entertainment, they enjoyed it all. Shout out to the wonderful staff who made my parents anniversary trip an awesome one!! nuff love!
Excellent
10,0
Pros: The food was lovely and the room was comfy. The staff was very courteous and very polite.
Excellent
10,0
Pros: Food,staffs,everything. The staff Andrei was welcoming .
Good
6,0
Pros: I like that the property is near the airport. I also like the live performances (Entertainment team) *Jermain* The services very friendly and the bars.
Excellent
10,0
Pros: The staff is extremely friendly, fun and welcoming. The place is beautiful with great scenery. I indeed enjoyed my stay and I'll most certainly be coming back.
Good
7,0
Pros: Rooms were a good size Lots of local art and craft Nice apexes to eat and drink Nice beach Great friendly staff who seem more like friends Reception staff were informative, helpful, warm and welcoming Supplied travel cot for baby as requested Fun environment Great music
Excellent
8,0
Pros: We got married at this resort through a cruise line last year. This year for our anniversary we returned. We had a king size bed with an ocean view. Loved the room! It was very spacious. Bed was a little too firm for us, but it did the trick. Also, the daily cleaning service of the rooms are VERY slow. From our 4 night stay they came once AFTER we went to the front desk to request that they come clean our room and change our sandy sheets. The all inclusive is nice, plenty of food. I give the nightly entertainment a B+. Loved the pool and bar area and there is an amazing spot to snorkel off the hotel beaches! Right outside the hotel, if you're up for a quick walk, there's shops and restaurants including margaritaville. We will be back.
Excellent
10,0
Pros: Proximity to the beach, friendly staff, and cleanliness.
Good
6,0
Pros: The food was excellent, staff was very professional
Good
6,0
Pros: The service staff was great and very helpful. The rooms were okay and comfortable
Excellent
8,0
Pros: The staff members were great... the rooms were okay nothing too fancy.
Details
Reviews
Overall 7,7 Good
Based on 1 380 reviews
Location
8,8
Breakfast
8,4
Service
8,0
Bar
6,7
Value
6,3
Food
6,3
Amenities
6,0
Vibe
5,7
Room
5,7
WiFi
3,5
Service
8,7
Location
8,6
Pool
7,0
Amenities
6,7
Food
6,5
Value
6,4
Cleanliness
6,2
Vibe
5,3
Room
4,5
WiFi
1,9
Beach
8,7
Location
8,6
Service
8,3
Food
6,3
Cleanliness
6,2
Value
6,1
Amenities
5,8
Room
5,7
Vibe
4,3
WiFi
2,6
Service
8,2
10,0 Excellent
Pros: Position it’s right on the beach and the staff here are very nice and welcoming x Will Defo come back here x
Cons:
10,0 Excellent
Pros: I booked this property for my parents anniversary trip and man did they enjoy it. Everything was exceptional according to them. The food, the staff, the entertainment, they enjoyed it all. Shout out to the wonderful staff who made my parents anniversary trip an awesome one!! nuff love!
Cons:
10,0 Excellent
Pros: The food was lovely and the room was comfy. The staff was very courteous and very polite.
Cons: The food at the grill needs a little work. I visited there twice and in the two instance the food was badly burnt, not very sumptuous at all.
10,0 Excellent
Pros: Food,staffs,everything. The staff Andrei was welcoming .
Cons: The entrance the sign.
6,0 Good
Pros: I like that the property is near the airport. I also like the live performances (Entertainment team) *Jermain* The services very friendly and the bars.
Cons: Bed sheets were duty as well as the floor. The bathroom smells. Should have more variety foods. More restaurants Check in process was a turnoff... first impression failed
10,0 Excellent
Pros: The staff is extremely friendly, fun and welcoming. The place is beautiful with great scenery. I indeed enjoyed my stay and I'll most certainly be coming back.
Cons: Honestly there isn't anything I can pin point that I didnt like.
7,0 Good
Pros: Rooms were a good size Lots of local art and craft Nice apexes to eat and drink Nice beach Great friendly staff who seem more like friends Reception staff were informative, helpful, warm and welcoming Supplied travel cot for baby as requested Fun environment Great music
Cons: Food was often cold Room was not clean behind the bed No fridge supplied in the room - we have a baby and it was had to keep his things No kettle -
8,0 Excellent
Pros: We got married at this resort through a cruise line last year. This year for our anniversary we returned. We had a king size bed with an ocean view. Loved the room! It was very spacious. Bed was a little too firm for us, but it did the trick. Also, the daily cleaning service of the rooms are VERY slow. From our 4 night stay they came once AFTER we went to the front desk to request that they come clean our room and change our sandy sheets. The all inclusive is nice, plenty of food. I give the nightly entertainment a B+. Loved the pool and bar area and there is an amazing spot to snorkel off the hotel beaches! Right outside the hotel, if you're up for a quick walk, there's shops and restaurants including margaritaville. We will be back.
Cons: Slow cleaning service for the rooms. Had to request a room cleaning and fresh towels because no one came by the end of our 3rd day. Buffet and food could be a little better, but it wasn't bad or anything. B+ for food and entertainment. A+ for room and beaches.
10,0 Excellent
Pros: Proximity to the beach, friendly staff, and cleanliness.
Cons: The food is not all that great.
6,0 Good
Pros: The food was excellent, staff was very professional
Cons: The smoking / non smoking areas need to be more defined especially for kids and people with respiratory problems.
6,0 Good
Pros: The service staff was great and very helpful. The rooms were okay and comfortable
Cons: The food was very disgusting. They really need to ramp up the food service. No type of real Jamaican cuisine. They should compensate me for the awful dining experience.
8,0 Excellent
Pros: The staff members were great... the rooms were okay nothing too fancy.
Cons: I didn't like the food. The food wasn't great at all. The fact that it's all inclusive and you had to pay for wifi was another reason I didn't enjoy my stay. Overall the resort is nice but I wouldn't stay there again... I didn't eat much and I wasn't able to keep in contact with my family and friends because wifi was 5 dollars per an hour...
Located in Montego Bay, this beachfront property is in the city center, just steps from Cornwall Beach and Hip Strip. Doctor's Cave Beach and AquaSol Theme Park are also within 1 mi (2 km).
The Sandals Montego Bay Hotel is set on the largest private beach on the North coast, 90 minutes from Ocho Rios and close to the airport.
Overall 7,9 Good
Based on 21 reviews
All reviews
- All reviews
Excellent
9,7
Good
7,1
Pros: Food was excellent, walkeoom room to the pool was great
Excellent
10,0
Pros: You can use other Sandals resorts. For exemplo, we stayed in Sandals Montegobay e did a tour in Ocho rios. We use Sandals Ocho rios structure for lunch time.
Mediocre
2,9
Pros: I would say that the beach is nice
Excellent
8,3
Pros: The service people were wonderful. The food and the restaurants were great. The outdoor layout and facilities were great. I liked the beach party.
Good
7,5
Pros: Excellent location. Employees very friendly and accommodating.
Good
6,0
Pros: A short distance from the airport. Great room. Regular cleaning and daily linen change. Presence of a mini bar and its contents.
Good
7,1
Pros: Loved the view, the service, the food and drinks and the cleanliness of the facilities! Lots of free things to do on site. We never left except to snorkel daily. We used the free service provided by Sandals. Take yeti mugs and plastic straw and the staff will keep them full always. You
Excellent
10,0
Pros: Everything. Food in abundance. Diet was out the window on the first day
Okay
4,8
Pros: Room and view were very nice.
Excellent
10,0
Pros: This trip was so wonderful and exceeded everything we were looking for!
Excellent
10,0
Pros: This forever set the bar for us!! This is what heaven and dreams are made of. Every single employee was wonderful, every spot was well groomed and cared for, every restaurant was delicious, every moment was fantasy!!
Details
Reviews
Overall 7,9 Good
Based on 21 reviews
Cleanliness
8,5
Comfort
8,5
Location
7,5
Services
8,0
Staff
8,2
Value for money
7,0
9,7 Excellent
Pros:
Cons: There is construction going on that is scheduled to be completed by July-2019. This created an obstructed view from our ocean view Seagrapes 2nd floor balcony, plus the sound of construction noises. We also had to deal with the strong smell of fuel from time to time as vehicles had to drive on the beach to access the construction site.
7,1 Good
Pros: Food was excellent, walkeoom room to the pool was great
Cons: Airport being so close. Not having room done at same time daily (ex. Sometimes they came in say sometimes at night. Not consistent. Only received the Daily activities in the room twice on a 10 day stay. We chatted with reps prior about dress code but was more casual once arrival so a lot less clothes could’ve been packed
10,0 Excellent
Pros: You can use other Sandals resorts. For exemplo, we stayed in Sandals Montegobay e did a tour in Ocho rios. We use Sandals Ocho rios structure for lunch time.
Cons: We have problems with our room when we arrived, next day they changed for a bettter one.
2,9 Mediocre
Pros: I would say that the beach is nice
Cons: The hotel staff are extremely unprofessional and they have no sense of service. Room service takes 1-1.5 hours Concierge sent us to a dodgy restaurant when we asked for a high end one. They lost my luggage and I had tears in my eyes and threatened to press charges and they called a manager who found it but couldn’t explain how someone can just take your luggage. The food at the resort is eatable that’s it The breakfast is horrible The bar barely gets any drinks right. I would say it’s ok if it wasn’t for the horrible check in experience The staff flirting with me all the time and them Loosing my luggage and basically not caring. They completely overcharged at the spa for a ok treatment. I pay less in London Harrods for the same treatments. Don’t stay there and I hope people see this review. Seems like hotels pay them to push down bad reviews!!!
8,3 Excellent
Pros: The service people were wonderful. The food and the restaurants were great. The outdoor layout and facilities were great. I liked the beach party.
Cons: The lobby was not conducive to entertainment. The openness was wonderful, but it was difficult to understand what the performers were saying. The huge video board behind the singers was very distracting.
7,5 Good
Pros: Excellent location. Employees very friendly and accommodating.
Cons: Had to switch rooms during our stay. We had an issue with ants and roaches in the room and the air conditioner not working.
6,0 Good
Pros: A short distance from the airport. Great room. Regular cleaning and daily linen change. Presence of a mini bar and its contents.
Cons: Very bad evening entertainment programs. The interiors of restaurants are obsolelete for 20 years. Below average food in all restaurants. Even a meeting wth select members was organized without any interesting idea and passed like a simple dinner.
7,1 Good
Pros: Loved the view, the service, the food and drinks and the cleanliness of the facilities! Lots of free things to do on site. We never left except to snorkel daily. We used the free service provided by Sandals. Take yeti mugs and plastic straw and the staff will keep them full always. You
Cons: Room service food was fast but cold and nasty.
10,0 Excellent
Pros: Everything. Food in abundance. Diet was out the window on the first day
Cons: The staff was great! Friendly and very accommodating
4,8 Okay
Pros: Room and view were very nice.
Cons: Butler program is really a joke. Glorified check in and check out people. Saw them 2 times in 4 days!
10,0 Excellent
Pros: This trip was so wonderful and exceeded everything we were looking for!
Cons:
10,0 Excellent
Pros: This forever set the bar for us!! This is what heaven and dreams are made of. Every single employee was wonderful, every spot was well groomed and cared for, every restaurant was delicious, every moment was fantasy!!
Cons: Not one thing!!
The Sandals Montego Bay Hotel is set on the largest private beach on the North coast, 90 minutes from Ocho Rios and close to the airport.
Nestled on the beach, this Montego Bay property is 1.9 mi (3 km) from Montego Bay Cruise Ship Terminal and 2.9 mi (4.6 km) from Montego Bay Marine Park. Dump-Up Beach and Events Park and Fairview Shopping Center are also within 3 mi (5 km).
Overall 7,2 Good
Based on 3 377 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Mediocre
3,0
Pros: We actually was upgraded to the Cove but......it's worst stay ever.
Good
7,1
Good
7,0
Pros: nice location, bargain price
Excellent
10,0
Pros: Your front desk young man was extremely impressed and helpful,I think his name is Brandon
Okay
5,8
Pros: I like the location staff was friendly
Okay
4,2
Mediocre
2,5
Pros: Only some of the staff
Excellent
8,0
Pros: The facility, the staff, the ebrertainment, the property on a whole is great
Okay
4,0
Pros: The staff at the bars we the best experience at sunscape. For such high fees, the hotel was subpar. The food was mediocre at best with little variety from day to day. We never received towels although we called down 3 times. We never received the complimentary beverages that we were offered. I will be staying at a different hotel on my next vacation.
Excellent
9,0
Pros: great location, friendly staff, clean bright rooms
Excellent
10,0
Pros: The friendly staff and location. The view is breath taking.
Excellent
10,0
Pros: It was much beyond our expectations regarding everything, the amazing staff, the amazing ammenities,the live shows, no words but wow BIG UP and me cyaan wait to come again! Give thanks!!
Details
Reviews
Overall 7,2 Good
Based on 3 377 reviews
Location
8,2
Service
6,9
Breakfast
6,7
Value
6,5
Pool
6,5
Vibe
6,0
Food
5,7
WiFi
5,7
Cleanliness
5,4
Bar
5,2
Wellness
5,1
Room
5,1
Amenities
4,8
Comfort
4,4
Location
8,3
Service
6,4
Pool
6,3
Food
6,2
Bar
5,7
Cleanliness
5,6
Vibe
5,3
Amenities
5,1
Room
4,9
Comfort
4,6
WiFi
3,6
Location
8,4
Service
7,5
Cleanliness
5,8
Vibe
5,5
Room
4,7
Food
4,6
Amenities
4,5
Comfort
4,4
Service
6,1
Amenities
4,7
Room
4,6
3,0 Mediocre
Pros: We actually was upgraded to the Cove but......it's worst stay ever.
Cons:
7,1 Good
Pros:
Cons: I was not impressed by the food that was served .
7,0 Good
Pros: nice location, bargain price
Cons: no resort-wide wifi, and had to purchase it separately in my room, food quality wasn't great, pools and pool bars seemed to close pretty early.
10,0 Excellent
Pros: Your front desk young man was extremely impressed and helpful,I think his name is Brandon
Cons: only fault I found was the elevator
5,8 Okay
Pros: I like the location staff was friendly
Cons: The room i was in room 5203 the room was hot i know the hote is old and it shows
4,2 Okay
Pros:
Cons: My room had no towels no rags no mats...no coffee
2,5 Mediocre
Pros: Only some of the staff
Cons: Didn't get my money Werth people on the other side get better value for less they paid like $200 US per and i pay over $300 US and i didn't comfortable
8,0 Excellent
Pros: The facility, the staff, the ebrertainment, the property on a whole is great
Cons: I can't think of anything
4,0 Okay
Pros: The staff at the bars we the best experience at sunscape. For such high fees, the hotel was subpar. The food was mediocre at best with little variety from day to day. We never received towels although we called down 3 times. We never received the complimentary beverages that we were offered. I will be staying at a different hotel on my next vacation.
Cons: Food, amenities.
9,0 Excellent
Pros: great location, friendly staff, clean bright rooms
Cons: only 1 elevator worked the whole time, advertised 3 restaurants not including buffet but only 1 was open the whole trip and food was average. concierge seemed to be replaced by people trying to sell property buy-ins. Internet was so-so had to pay daily.
10,0 Excellent
Pros: The friendly staff and location. The view is breath taking.
Cons: I didn't like the fact that you have to pay for wifi in the rooms. Terrible idea on management.
10,0 Excellent
Pros: It was much beyond our expectations regarding everything, the amazing staff, the amazing ammenities,the live shows, no words but wow BIG UP and me cyaan wait to come again! Give thanks!!
Cons: Nothing at all! All was absolutely perfect!
Nestled on the beach, this Montego Bay property is 1.9 mi (3 km) from Montego Bay Cruise Ship Terminal and 2.9 mi (4.6 km) from Montego Bay Marine Park. Dump-Up Beach and Events Park and Fairview Shopping Center are also within 3 mi (5 km).
Nestled on the beach, this Montego Bay property is 1.9 mi (3.1 km) from Montego Bay Cruise Ship Terminal and 2.9 mi (4.7 km) from Montego Bay Marine Park. Dump-Up Beach and Events Park and Fairview Shopping Center are also within 3 mi (5 km).
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Overall 7,1 Good
Based on 475 reviews
All reviews
- All reviews
- Families
Good
7,0
Pros: Rooms were clean.
Okay
5,8
Excellent
9,1
Pros: Food, staff, water park, location
Good
7,1
Pros: Breakfast was good both mornings and the Dinners were excellent with good choice.
Good
6,3
Pros: I think the Saturday night dinner was very good and I like their buffet breakfasts. The room was okay, I was hoping to get the bathroom with the walk in bath. I always liked the coffee shop and I enjoyed lying on the beach.
Good
6,3
Pros: The food was good and the restaurant staff were good also. The night entertainment was quite good particularly the steel band. I was put in an oceanfront room and the view is wonderful
Excellent
8,3
Pros: Kid’s club was fantastic as well as the water slides. Cleaning staff not too competent. Rooms a bit small. Staff perfect and friendly.
Okay
5,7
Pros: Clean resort but nothing fancy and could use upgrading. King beds were comfortable but queens were not. Half of the staff were extremely nice and the other half were just unprofessional and really took away from any potential of class the place might have had. Hotel manager Ms Clarke was very professional and upgraded us to a beachfront unit instead which helped make the place alot more bearable.
Details
Reviews
Overall 7,1 Good
Based on 475 reviews
Breakfast
8,0
Location
7,9
Service
6,9
Amenities
6,6
Cleanliness
5,9
Food
5,8
Wellness
5,4
Room
5,3
Comfort
4,5
WiFi
4,1
Location
8,0
Amenities
6,9
Service
6,6
Food
6,2
Room
3,7
7,0 Good
Pros: Rooms were clean.
Cons: The roofing hanging outside the balcony on the second floor needs cleaning
5,8 Okay
Pros:
Cons: Room cleaning
9,1 Excellent
Pros: Food, staff, water park, location
Cons: Not enough beach towels, menu items not available, pressure for time share membership
7,1 Good
Pros: Breakfast was good both mornings and the Dinners were excellent with good choice.
Cons: At breakfast the fruit was not desirable due to the fruit flys all over it. The single bartenders at every bar could have used some help and seemed always behind during the day
6,3 Good
Pros: I think the Saturday night dinner was very good and I like their buffet breakfasts. The room was okay, I was hoping to get the bathroom with the walk in bath. I always liked the coffee shop and I enjoyed lying on the beach.
Cons: I think the bathrooms need renovations. I ordered room service for breakfast which wasn't good and there is still the problem of the jellyfish in the water which I occasionally bumped into when I was swimming at the beach.
6,3 Good
Pros: The food was good and the restaurant staff were good also. The night entertainment was quite good particularly the steel band. I was put in an oceanfront room and the view is wonderful
Cons: Some of the front desk staff were rude and some of the staff at room service were inept. I wasn’t told the restaurant times during check in and missed breakfast and lunch. The steam at the spa was in rubbish condition and the spa needs complete renovation, nevertheless their service prices are high! On the first day I had to change rooms because there were drilling and building works close to my room plus there was a noisy bar downstairs. There are few vegan/ plant based/ healthy options on the menu- most things were fish/ meat based. I wouldn’t recommend staying here unless you get a very, very cheap deal. The staff stressed me out a few times when they couldn’t address problems such as when I asked for 2 fruit plates and was told there was only one and addressed very rudely by in room dining. When you’re spending big money you expect a smoother stay.
8,3 Excellent
Pros: Kid’s club was fantastic as well as the water slides. Cleaning staff not too competent. Rooms a bit small. Staff perfect and friendly.
Cons:
5,7 Okay
Pros: Clean resort but nothing fancy and could use upgrading. King beds were comfortable but queens were not. Half of the staff were extremely nice and the other half were just unprofessional and really took away from any potential of class the place might have had. Hotel manager Ms Clarke was very professional and upgraded us to a beachfront unit instead which helped make the place alot more bearable.
Cons: Food was no good. Buffet was slop and quality of meats cheap and even the italian restaurant seemed like it might be ok amd many ppl waited long time for a seat and their food was meh. They brought my linguine in what was supposed to be alfredo sauce but actually was very watered down brothy white soup and the noodles were swimming around like it was a soup dish not pasta. Breakfast buffet ran out if everything important right in the middle of breakfast rush and restaurant hours are very restrictive almost feels like my relaxation time was on a schedule or dinner would be slop and it should have been more readily available options that were 24/7. Even room service stopped at 10:45
Nestled on the beach, this Montego Bay property is 1.9 mi (3.1 km) from Montego Bay Cruise Ship Terminal and 2.9 mi (4.7 km) from Montego Bay Marine Park. Dump-Up Beach and Events Park and Fairview Shopping Center are also within 3 mi (5 km).
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