Hotels near Mazatlán Gen Rafael Buelna airport

Pros: The ocean view the atmosphere the great customer service and it was very clean

Cons: There was not a thing that we didn't like

Pros: Location.

Cons: balcony door doesn't lock. Anyone could step over and break in from other rooms.

Pros: Greeted by Juan at the entrance. Helpful in all ways and very pleasant. Great sense if humor. Enjoy the setting and location.

Cons: The hotel should supply drinking water and small refrigerators in the rooms.

Pros: room location - at night we fell asleep to the sound of the waves crashing on the beach. The staff was very accomodating. The room was clean...with the exception of a cheeseball left from previous guests :).

Pros: The friendly staff and location

Cons: Liked it all

Pros: Location.

Cons: Felt amenities were lackluster.

Pros: The hotel is located at the southern end of the pier (malecon).

Cons: Someone wearing one of their employee shirts tried sneaking into our room at 3:30 AM. When I confronted him, he claimed to be "checking the locks." When I brought it up with the front desk, they tried claiming that no one was at my door at 3:30 AM. Then they refused to let me see the camera footage. Luckily, I wore a body cam (hidden camera on a pen) when I confronted the perpetrator. That footage will go to the feds. I checked out of the hotel early, because by sheer coincidence, I was called back to Los Angeles early. When I asked the front desk staff about what can be done about a refund or a credit, they gave me the runaround. Once I cornered them with their lies, they refused to refund me for the three nights that I wasn't there. Some may say that they get a pass on that one.But when you consider that one of their guys tried robbing my room, they get no leeway. Now that the right people are going to get involved, I certainly hope this hotel doesn't wrong any more fellow Americans. If you're a fellow American, and if you've been wronged by this place, please reach out to me. We'll give em hell! Through legal means, of course.

Pros: infinity pool, food and drinks and location

Pros: Excellent breakfast, staff and location.

Cons: The wifi was none existent which I wasn’t happy about.

Pros: Location and view was great, the history of the building

Cons: We got two rooms,both had a nasty funky smell

Cons: The room was filthy and very small, it was like the brooms and mops room

Pros: The location was great, pool was an amazing spot to hang out, and breakfast.

Cons: Cleanliness of the room and size of bathroom. No counter space to unpack our stuff.

Pros: The location, view, staff, and history is great!!! The malecon is across the street with a beautiful beach. Lots of great restaurants within 5 minutes walking.

Cons: I wish the room had a fridge.

Pros: The location was stunning. We enjoyed knowing a little about the history of the hotel.

Pros: Great views. Lovely rooftop. Good guacamole and margaritas. Good breakfast buffet. Mostly Mexican dishes.

Cons: The lighting was dim. TV worked first night but not the second night. A lot of street noise on the beach side.

Pros: The Location View Price Bell and Cleaning staff were great

Cons: Having to leave

Pros: Nothing but the bartender in the lobby area he was very nice.

Cons: First of all my room was in a floor that was under construction and there was people working with heavy equipment that did a lot of noise at 7:00 AM actually the room next to me was without door because it was one of the ones under construction one of the reason that made a lot of noise and you could see all the dust all over my room, hallway and elevator. In my room in my whole stay I killed 3 cockroaches. The towels were not white they had this dark beige color of dirtiness. No hair dryer and no iron in room. You couldn’t sit in the sofas chairs at the lobby where the bar was if you weren’t buying nothing from the bar or if bar was closed. Employees knock my door every morning to see if the room was taken I don’t know if they couldn’t checked at the front desk or get a list from reservations. The check in time was more than 30 minutes. I don’t recommend this hotel and won’t be going back.

Pros: Great location and nice staff

Cons: Room was not clean, we had to move to another. There is a lot of noise and the curtains are not blocking the sun, very bright early in the morning. They don't have coffe maker nor iron for cloths in the room, this last one you need to request. There are no drawers to put your cloths. AC was noisy. I think the rooms need renovation.

Pros: Ocean View

Cons: The room was awful. No microwave to heat up baby's milk. Water during shower leaked in entire bathroom. In the evening, my husband and I were asked to spend leisure time without children on the sidewalk because outdoor lobby area was off limits. Beds have no comforters.

Pros: Everything

Pros: is clean, employees are friendly, great loca

Cons: front desk nat very friendly very serous need too be more relax and smile more

Pros: the pool was nice and the location was great.

Cons: the room was not swept and was so layered with sand we had to wear shoes to walk around. otherwise clean

Pros: Breakfast was good. Several options & great view. The room with a “partial view” was really stunning to me! 5th floor so I could see it great. Seemed like limited parking. But painters were there so maybe they took up spaces.

Cons: No WIFI!!!! Seems they advertise it and then just tell you the service is down. The pool was decent. Lots to do and see around the hotel. Mazatlán is just too big for my liking!! And it seemed there weren’t many dogs. Guess I’m used to Sayulita!

Pros: Beachfront property, yes.

Cons: Rooms are in desperate need of upgrades. 75% of stuff didn’t work (a/c, door knobs, tv r/c, in-room safe, etc…) Staff also needs some attitude improvements.

Pros: The staff was great! The complimentary buffet bar was amazing.

Cons: The booking stated beach view once we got there we received the total opposite.

Pros: Amazing infinity pool overlooking the ocean! The room was very comfortable and the little balcony was a nice touch. Great to let the ocean breeze in! Beds were comfortable. Onsite parking was great and check in was a breeze. The breakfast buffet in the morning was excellent and great added value!

Cons: The linens on the bed were short so a little hard to fully cover yourself.

Pros: Breakfast was good

Cons: Hotel is in need of detailed repairs, shower didn't have much pressure, sink was about half stopped up,never fixed either, wouldn't stay there again

Pros: This is hotel is perfect for the amount you pay for! The rooms were extremely clean and the layout of the room and restroom look awesome! Great view of the ocean and it is located right in the middle of the ocean strip, and has access to the beach underneath the hotel so you do not have to cross through traffic. Furthermore, if you want to go out, it is close to everything: Downtown, Piers, Restaurants, Entertainment. It was a pleasant experience and very family oriented. What I loved is that they have security all day so you do not have to worry about somebody breaking in to your car which was a concern at first. Lastly they have all your basic needs and accommodations and Satellite TV, fast wifi, and restaurant.

Cons: The pool was at times messy, but they are quick in cleaning it.

Pros: Drove 13 hours in Mexican traffic and needed a place to rest, this did the trick, got up the next morning at 3am and did 13 more to Tucson Arizona. Had a few hours at the hotel to eat and enjoy the view and plan to stay there if I go back to Mazatlan

Cons: Nothing yet

Pros: The hotel is very well located on the beautiful male con. Rooms overlook the sea and are spacious. Bathrooms are very spacious, too. The staff is extremely helpful.

Pros: Location

Cons: To much noise from employees ect

Pros: Not much

Cons: My room was dark and dismal. Noisy road and full of noisy children using tge pool and lots of crashing and banging from 6am as staff preparing for the day.

Pros: Economy close to malecon

Cons: No good restaurants close by

Pros: Everything the people pool the room the food The people at the restaurant every body was nice

Cons: The elevator it's too small and smell bad and I talked With someone about the door it's was broken And nobody went to fix it

Cons: Extremely long and unnecessarily complicated check-in. Even when we called ahead to announce a late arrival (when there was no one else checking in), they had nothing ready and took a painfully long time to get paperwork ready to get us to our rooms.

Cons: No safe in room

Cons: Employees were rude expect for one person who worked in the food area named Adrian.

Pros: close to de beach

Cons: to much noises

Pros: We liked the hospitality of the majority of the staff. Ramon, Miguel and Gustavo was very attentive to our needs. Top of the line service. Food was on point.

Cons: As a group of 16 consumed a grip load of alcohol, the bar closed the staff as instructed by there higher ups did not allow outside liquor. Which is very understandable when the remains open. But not in this case bar closed and we couldnt bring in liquor. MANAGEMENT: Learn how to treat people that was bringing a lot of money for a 6 night trip fairly. Train your staff how to direct themselves respectfully (Alberto did a horrible job) . There is ways how to say no, but this looked like he a stick up his rear all day. Not to mention the year before we 26 of us had traveled to Mazatlan and also, stay at Olas Altas Inn. Next trip we will decide (possible another 26 of us) where we stay and yes just for a couple of uneducated or untrained employees.

Pros: Close to the beach

Cons: Needs some basic repairs ( lighting, ceiling fan, bath drain flow)

Pros: Location is nice just in the middle of old town

Cons: What is shown and offered at the website is not what they offer at hotel. Small pool, no dinner service at roof top, bathtub is uncomfortable, at front desk they charge you a higher price than the one offered by booking.com

Pros: NO BREAKFAST

Pros: Nice furnished rooms and bathrooms Great location

Cons: Breakfasts were so so Noisy at night specially on weekends

Pros: The workers were great always cheerful and helpful, the room is awesome and the bathroom great loved the shower. The roof pool is kind of small but is great to relax and take the sun I will stay here for sure next time I get to Mazatlán

Cons: Bed was to soft for my taste and walls are thin so you can hear noices from other rooms

Pros: Airconditioning, convenient room, excellent bed and pillows, nice easy going staff, roof with pool

Cons: The shower hanging a bit loose from the ceiling and water holes closed with chalk. Airco should be cleaned and dusted. Just some details should be taken care off better. Breakfast very simple, add a boiled egg, now all was very sweet.

Pros: In the middle of it all, if you happen to visit during Carnival. Great use of space, lovely decoration. Rain shower was awesome! Small rooftop pool but beach is just a short walk. Comfy beds.

Cons: Very loud at night, right off main square with Carnival celebrations into early morning. But that means just a short walk home!

Pros: Everything, the rooms were so cute and comfy and the courtyard with all the plants and koi fish were amazing to wake up too and have some coffee in. I loved this hotel and will be booking again in the future.

Cons: Nothing

Pros: Excellent place to stay, Quite yet close in. Great helpful staff.

Pros: Breakfast was meager. toast, fruit and jams, and coffiee. Very, very clean

Cons: Real noisy form street traffic.

Pros: This is a very decent place to stay! I don’t know why it’s called a “hostel” because it’s really a boutique hotel. It has an abundant garden area in the central patio and quite comfortable rooms all with housekeeping service and equipped kitchens. Our “suite” was larger than most with a king size bed, a full size fridge and a sitting area. We liked the location for its proximity to the beach and beach restaurants and the closeness to a large grocery store and the convenience to two different bus lines: the red and the green.

Cons: Housekeeping was adequate but could be improved. Patio could be more functional with fewer plants and more inviting chairs and lounges for customers’ use. A propane bbq would be a huge welcome addition. The “breakfast” room could be kept unlocked and used for a tenants’ lounge. The upstairs “sanctuary” could be opened up and offer a book trading library. Bikes should be kept in good repair for tenants’ use. This place has a lot of potential and could be a very desirable spot to stay in wonderful Mazatlán!

Pros: Best check in I've had in Mexico. The owner gave me a map with all the local points of interest and explained everything to me. Room spacious, clean and good value. Coffee maker in room was excellent Near to beach Beautiful garden to relax. Free purified water

Pros: Free breakfast was simple but very good. The patio is awesome and the laundry was very convenient. The owner and staff are first rate. The A/C worked well and the ceiling fan was an added bonus. Place is close to the market and the beach.

Cons: The water saving shower heads worked a little too well, the dog barking next door was a bit annoying, the bed was firmer than I'm used to.

Pros: Wonderful, attentive owner. Beautiful room and place.

Pros: The hotel is charming and has everything you need Rooms are very nice and clean Nice to have a kitchenette with everything you need The patio is a little oasis Karina the housekeeper is very kind and does a great job Eduardo who cleans the public areas is very professional

Cons: Nothing !! Loved it!!

Pros: All the staff to include the owner were great.

Cons: Would have liked more variety for breakfast. Like that the owner is ecological. He was also available when needed.

Pros: The location was good.

Cons: Rooms need a lot of attention. Beds were really uncomfortable and it smelled really bad.

Cons: We had to check-out earlier 2 days and they basically refused to refund any portion. And said they still had to charge for the 2 days. And we had to move rooms because they where having pluming issues with 1st room.

Pros: Great place for the price I love the location,pool,and staff but I do believe the place needs renovation and easier access for the handicap although it says on the website it has access it was a challenge to get to the pool and in to the restroom

Cons: The receptionist was very ruff

Pros: Overall satisfied. Amazing staff. Good price

Cons: Hard beds in standard rooms.