Good to know
|Distance to city centre||1,4 km|
|Nearest airport||Madrid Barajas|
|Distance to airport||14,8 km|
Time of year
Show reviews that mention
|breakfast was great||in 48 reviews|
|checkout time||in 8 reviews|
|close to metro||in 25 reviews|
|coffee machine||in 26 reviews|
|comfortable bed||in 53 reviews|
|excellent hotel||in 33 reviews|
|great location||in 69 reviews|
|helpful staff||in 68 reviews|
|large room||in 86 reviews|
|location comfortable||in 50 reviews|
|needs to be hotter||in 2 reviews|
|parking space||in 4 reviews|
|plaza mayor||in 17 reviews|
|quickly to my emails||in 7 reviews|
|room with the window open||in 14 reviews|
|shower door||in 9 reviews|
|shower is very good||in 21 reviews|
|value for money||in 16 reviews|
|walk from city center||in 20 reviews|
|water splashed||in 2 reviews|
We did not take any breakfast at the hotel. We preferred to eat outside. The location was very good, but the appearance of the hotel is just so so.
We stayed on the first floor facing the inside courtyard. The cleaning of the room was not done properly, sometimes the handsoap was not filled, missing body conditioner, and the beds were not properly prepared, no big issues but small ones.
Breakfast was amazing: cheese, tortilla, cold cuts, eggs, yoghurt, fruits, pastries, there were even churros! The hotel is renovated, the room are very clean and new and many freebies are provided.
We came in early and and our rooms were ready. The staff was super helpful. Madrid was super hot during our stay, but the air conditioning worked perfectly. We had a triple room and I liked that is was separated. The hotel location was good and we walked everywhere without problems.
I couldn’t find any.
The bed was amazing! Cleanliness and toiletries were great. Quiet rooms. Friendly and helpful staff.
Nothing that could be changed - the location.
The room was clean, the A.C. was nice and cold, and the hotel is conveniently located to the metro.
Most of staff was very unwelcoming, rude, unapologetic, and unprofessional. In all my travels, I have never experienced such bad customer service from a hotel.
A stay at Hotel Puerta de Toledo places you in the heart of Madrid, within a 10-minute walk of El Rastro and Madrid Rio. Featured amenities include a computer station, dry cleaning/laundry services, and multilingual staff. Self parking (subject to charges) is available onsite.
based on 2 652 reviews
Things to know
- Clean rooms
- Nice building
- Near city centre
- Comfortable beds
Policies vary by room type and provider.
Reviews about Hotel Puerta de Toledo
Most popular landmarks
- El Rastro 0,6 km
- Plaza de la Villa 1 km
- Mercado de San Miguel 1 km
- Plaza Mayor 1,1 km
- Palacio Real de Madrid 1,3 km
- Plaza de Oriente 1,3 km
|Madrid Barajas||14,8 km|
|Madrid-Puerta de Atocha||1,8 km|
|Madrid-Atocha Cercanías||1,9 km|