Thermalhotels & Walliser Alpentherme Spa

Great continental breakfast with a fantastic view of the surrounding mountains. Superb indoor and outdoor pools and spa facilities.

Certain aspects of the hotel a little dated for those looking to find faults but it didn’t reduce my enjoyment at all.

Breakfast was fine, the baths are as always lovely. The staff were all friendly and helpful as always. the location is magnificent.

The place was severely understaffed. As a result check-in took too long, breakfast nit as good as before, and in the evening when we needed an extra pillow we were told that was impossible because there were no housekeeping staff. The place has partly been redecorated but much of it is terribly in need of refurbishment.

Hotel (and its rooms) is charming, but old and should be renovated. Same applies to all facilities such as sauna/spa, breakfast area etc. However, its good value for the price, also the pool area is quite big with different pools (also outside and a "grotto" at 39 degrees). Regarding the spa area (it does have sauna, steam room etc): its family like, meaning small kids might run around, no one's naked, some do not even use a towel, so dont expect real spa spirit. However, for 30 bucks you can go 5 hours to the Valais Spa Area of the large building opposite (direct connect underground), and that one is really good.

The hotel should be renovated at some point.