Good to know
|Distance to city centre||12,3 km|
|Nearest airport||Johannesburg OR Tambo|
|Distance to airport||18,7 km|
|"Beautiful place and friendly staff."||(in 68 reviews)|
|"The bed was very comfortable."||(in 38 reviews)|
|"Service and hospitality was AMAZING."||(in 23 reviews)|
|"Cleaning service is soo bad."||(in 16 reviews)|
|"Airport shuttle wasnt available"||(in 5 reviews)|
|"Honestly the worst hotel I have ever been to."||(in 12 reviews)|
Time of year
Show reviews that mention
|beautiful hotel||in 47 reviews|
|bed was very comfortable||in 51 reviews|
|bit noisy||in 11 reviews|
|clean and neat||in 4 reviews|
|food was good||in 39 reviews|
|fresh linen||in 4 reviews|
|friendly staff||in 114 reviews|
|housekeeping staff||in 124 reviews|
|mandela square||in 15 reviews|
|mat to step||in 2 reviews|
|pool area||in 26 reviews|
|room next door||in 13 reviews|
|room service||in 62 reviews|
|rooms have no view||in 7 reviews|
|shuttle service||in 32 reviews|
|spacious rooms||in 7 reviews|
|value for money||in 30 reviews|
|warm and welcoming||in 6 reviews|
The Staff at reception were excellent. Some other staff were not that much cooperative.
Some staff at the restaurant needed to be more clean. The same staff need to be more friendly and supportive to customers
The room and the restaurant, absolutely amazing. Restaurant staff friendly and professional. We spent a lot of time at the restaurant as my partner was working this Saturday
The walls are a bit thin, so you can hear everything the neighbors are doing.
The area where it’s located and the safety.
Shuttle bus-once we figured out how it works -very good.On a very positive note we went to Sandton City every day.My son lost his phone in the bus in the morning..in the afternoon he got it back from the driver...Thank you very much for drivers like that..wish we had the drivers name..but good to share this positive feedback
The shuttlebus didnt stop when driving through the parking area at Gautrain Sandton.Very hard to get in contact with the hotel if your phone is not on roaming-but once on the shuttle bus very happy with service
With a stay at The Capital 20 West, you'll be centrally located in Sandton, within a 5-minute drive of Nelson Mandela Square and Sandton Convention Centre. Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sandton? This hotel has facilities measuring 4844 square feet (450 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 1 512 reviews
Things to know
- Spacious rooms
- Friendly service
- Clean rooms
- Good shuttle service
Policies vary by room type and provider.
FAQs when booking at The Capital 20 West
Where is The Capital 20 West located?
The Capital 20 West is located at 20 West Road South, 12,3 km from the centre of Johannesburg. Nelson Mandela Square is the closest landmark to The Capital 20 West.
When is check-in time and check-out time at The Capital 20 West?
Check-in time is 14:00 and check-out time is 10:00 at The Capital 20 West.
Does The Capital 20 West offer free Wi-Fi?
Yes, The Capital 20 West offers free Wi-Fi.
Does The Capital 20 West offer free parking?
Yes, The Capital 20 West offers free parking.
Does The Capital 20 West offer free airport shuttle service?
No, The Capital 20 West does not offer free airport shuttle service.
How far is The Capital 20 West from the airport?
The Capital 20 West is 18,7 km from Johannesburg OR Tambo. The Capital 20 West is 21,4 km from Johannesburg Lanseria.
Can you bring pets to The Capital 20 West?
No, pets are not allowed at The Capital 20 West.
Does The Capital 20 West have a pool?
Yes, The Capital 20 West has a pool on-site.
Most popular landmarks
- Nelson Mandela Square 1,7 km
- Sandton City 2 km
- South African Museum of Military History 8 km
- Johannesburg Zoo 8,4 km
- Montecasino 8,7 km
- Johannesburg Botanical Garden 8,9 km
|Johannesburg OR Tambo||18,7 km|
|Johannesburg Lanseria||21,4 km|