Usa Hostel

It`s close to the center

Hotel took my monet from the bank card and they told me to pay cash at the hotel again. Manager told me that i will take my money back to my card. But it was a lie. So, I payed twice

Nothing that i like. TV was not working. And i don't want to waste my time of getting to level 13th from my room at level 16 just to ask for repair. Surely it will.take time and making me uncomfortable.

My booking is from 4-8 April 2019. My credit card have been charged on 31st Mac 2019 for the full amount. But when i checked in on 4th April 2019, the hostel staff ask to charged my credit card again for the full amount plus 5% credit card charge. I was so shocked The staff tell me that they will refund back my money in 14 days time. What is this ? On top of that, i also been asked to pay room deposit of 500 HKD. I managed to nego the amount to 200 HKD. What kind of service is this ? I've been double charged. Really dissapointed. Please assist me on getting my money back. Tq Nabil Ahmad Marzuki

Nothing

Hate the service there and no hot water in the early morning.

Bed was comfy, although the pillow was too soft and flat. although the room was facing the main road, once you close the windows, it is quiet.

The room is not very clean, you have to take a shower over the toilet, and luggage storage is chargeable and starts at 9am only. If you arrive before that, nobody will be around to tend to you. No towel provided also.