Wellness Hotel Harrachovka

Novy Svet 139, 512 46 Harrachov, Liberec Region, Czech Republic
+420 481 528 110

Cheapest
rate per night

7,9

Good
based on 811 reviews
Wellness Hotel Harrachovka - Harrachov, Liberec Region, Czech Republic
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+420 481 528 110

Good to know

Distance to city centre 0,9 km
Location rating 8,5

Rooms

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Reviews

Traveller rating

10
8
12
3
0

Time of year

Traveller type

Show reviews that mention

+
  • Excellent
    Jul 2019
    10,0

    Staff at the dining room were excellent. Check-in was easy. Maid did great job on cleaning room.

  • Good
    Aug 2018
    7,5

    * Helpful staff: the receptionist kept the pool open for us even though it had officially closed * Good location, next to a beautiful stream * Big room * Child-friendly

    * Booking.com's room rate was around twice as high as the hotel's official rates. I felt a bit ripped off * 100 Kč per night charge for parking * Limited TV reception in room (no Češka televize channels)

  • Good
    Aug 2018
    7,0

    Very nice and comfortable bed.

    I would not call it wellness hotel. Only swimming pool was easily open to be use. Food was not tasty, morning coffee did not smell or look like coffee.

  • Good
    Apr 2018
    6,8

    Good beds Wide rooms

    Can be cleaner

  • Mediocre
    Mar 2018
    3,8

    Bar staff

    Manageress extremely rude. When I complained that for 2 days in a row I had no hot water, her response was to start an argument. There was no apology. Instead, I was presented with lies ranging from (1, by the manageress) the weather is very cold outside - yes, and how does that affect heating cold running water from the mains supply to a reasonable temperature? to (2, by the male receptionist) the water is hot - when in fact it was cold/tepid, as he well knew because he came to our room to test it. Also, we saw a mouse in our room. This manageress responded by saying "No you didn't" and "Did you take a photo". So, basically accusing me of being a liar. Excuse me, I am a guest, you are the manageress and you have vermin in your hotel, and you do not care. I have never before been treated with such disdain and lack of respect in any hotel in my life. Other lowlights: dreary breakfast of boiled eggs and sausage every day of the week, with no variety. Coffee absolutely tasteless. Our room was never cleaned properly. On requesting proper cleaning, the (Ukrainian) cleaning woman launched a tirade of insults against my wife (also Ukrainian). The manageress, the receptionist and the cleaner are unable to accept that their hotel has inadequacies. Until there is a change of management and a new philosophy in this hotel (and also an upgrade of the heating system!) I would advise everyone to stay well away from this dreadful establishment.

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About

Overview

With a stay at Wellness HOTEL HARRACHOVKA in Harrachov, you'll be a 1-minute drive from Krkonoše National Park and 6 minutes from Harrachov Ski Resort. Featured amenities include a 24-hour front desk, laundry facilities, and an elevator (lift). Self parking (subject to charges) is available onsite.

Hotels.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7,9 Good

based on 811 reviews

9,1

Service

8,5

Location

4,8

Value

1,2

Bar

Things to know

  • Friendly service
  • Great menu

Check in

14:00

Check out

10:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Free Wi-Fi
Internet
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Game room
Spa
Hot tub
Indoor pool
Skiing
No smoking
Restaurant
Bar/Lounge
Beauty salon
Tennis
24-hour front desk
Safe
Sauna
Airport Shuttle (Surcharge)
Playground
Pool table
Designated smoking area
Storage available
Terrace/Patio
Disabled access
Hiking
Massage
Laundry facilities
Hairdryer
Pets not allowed
Parking (surcharge)
Steam room
Lift
Babysitting or child care
Cable or satellite TV

Photos

Wellness Hotel Harrachovka - Harrachov - Building All photos (31)
Wellness Hotel Harrachovka - Harrachov - Bathroom Bathroom (6)
Wellness Hotel Harrachovka - Harrachov - Bedroom Bedroom (7)
Wellness Hotel Harrachovka - Harrachov - Building Building (4)
Wellness Hotel Harrachovka - Harrachov - Gym Gym (1)

Location

Most popular landmarks

  • Certak 1,4 km
  • Harrachov Ski Resort 2,2 km
  • Mumlava Falls 2,3 km

Getting around

Pardubice 88 km
Wroclaw Strachowice 108,4 km
Bogatynia Hirschfelde 41,6 km
Bogatynia Hirschfelde Markt 41,8 km

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