Car hire companies that offer shuttle or pick-up services from Harlingen Valley Intl airport to off-airport locations include Avis, Budget, Dollar, Enterprise Rent-A-Car, Hertz, and National.
Pros:I thought the staff was nice, and the car was available on shot notice after my other rental company canceled a few days prior to my trip.
Cons:The car smelled like cigarettes, and it never really went away.
8,0 Very Good
Pros:Pickup/drop off right in the airport and very easy.
Cons:No cars ready. Had to wait for over an hour for someone to turn in a car. They overbooked reservations. There were 10 people in same boat with me. Delay Delay Another Delay. They did not say sorry or offer discount.
Pros:Everything was just fine.
Cons:If the car could fly.
Pros:The staff member was very helpful and friendly.
Cons:The vehicle was smaller that what we ordered and it reeked of cigarette smoke. My husband had severe allergies and the smoke caused a serious reaction. It took a bottle of Fabreeze and quite a bit of work to rid the smell for the return trip to the airport. My husband was not able to be in the car for the entire week that we had it.
Pros:Staff was very friendly and helpful. They even told me the best places to eat in town.
Cons:Communication on the website while booking of exactly what insurance coverage, mileage, etc you were allowed or paying for
Pros:Friendly staff. Got lucky with shuttle back to airport - did not have to wait too long. Good value.
Cons:The car was very worn for only having 12,000 miles. Lot's of dings and dents, stained seats, chipped windshield. May I was at Rent-a-Wreck? But it ran fine and no issue with how the car operated.
Pros:My entire experience was fantastic
Cons:They decided to change the terms last minute
Pros:Quick with no hassles
Pros:I liked the vehicle, Black Mitsubishi Outlander Drives nice
Cons:Filthy on inside Filthy on outside we actually stopped and had to wash the windows as the vehicle had been wiped with a water cloth that left TONS of streaks everywhere that we couldn't see out Had garbage / used kleenex inside car / had used rags stuffed in the doors that someone used for cleaning / sand everywhere The car was 4 miles from airport and they didn't open til 9:00 and we had to be at our plane at 8:30...nearly missed plane BAD EXPERIENCE...WILL NEVER RENT HERE AGAIN!!
Cons:You could have given me my car. Instead they gave it away before my arrival
Pros:Staff was super friendly, very helpful and quick with getting me on my way
Cons:I rented a midsize car and got a minivan
Cons:My flight landed at :6:15 pm, and hey were closed at 5 pm?
Pros:the staff was fine and the drop off was smooth.
Cons:price seemed higher than in some other areas.
Pros:Super staff and service
Pros:Staff in HRL was friendly and helpful
Pros:a car was available as requested
Cons:add customer service reps during peek hours
8,0 Very Good
Cons:I was promised a full-size car and one was not available.
Pros:Customer service was excellent.
Pros:Very comfortable, met our needs. Smooth ride.
Cons:We were told it had internet, but rental car agency were not aware internet was locked, it was requesting a password. We were not aware of this until we were on the road. Called car rental agency and they were not aware of this either. Other than that, everything was excellent.
8,0 Very Good
Pros:Rep was understanding and gave me a different rental when the original was dirty and the tire was missing hub cap.
Cons:The original car Toyota carolla was dirty on the inside. As if someone had been eating and left crumbs all over the front. I should've figured when as soon as I saw the car the front driver side tire was missing its hub cap. It was just a black rim.
8,0 Very Good
Cons:The person that assisted me was friendly and great! The wait was quite long but everything else was great.
Pros:Pick up and drop off was super easy, especially for a one-way rental. Loved the make and model we were given.
Cons:We got to the airport. Hertz was closed. No car. We couldn’t get through on th phone. We were stranded. I get Texas is historically bad right now, but a call, or not taking the reservation would have been great
Pros:We added a driver. Only needed for 4 days. Had to pay for 11. Was charged 39.00 for tax/fees on 148.00. Total rip off!! Most car rental business charge less!
Pros:easy to find the box and return the keys
Cons:It was a long walk with our luggage to the key return place from the car drop off. Still haven't heard back from Hertz about the return being processed.
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