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Beds like plywood shower was hand held in tub, no curtain, soaked everything, restaurant very poor
The staff is very friendly and helpful. The rooms are nice. The top roof restaurant is great quality for value.
The staff esp in the restaurant and front desk are extremely nice.although restaurant staff talk loud.
We can hear guest from the other room as the room division seems like too thin.the housekeeping staff talk so loud and bangs door.they also need extra detailed in cleaning.
I had an urgent schedule and stayed at a hotel, but it's not cheap. Beds are comfortable but not clean.
I have seen cockroaches many times while dining in a restaurant. And I saw three or more cockroaches in the room. Cleanliness is like hotel with problem. It seems necessary to correct it. In order to get the price, I have to correct it.
The fitness Center posted in website is just not there . It is misleading Also staff does not understand much English. Very less options for vegetarian food
With a stay at Western Hanoi Hotel in Hanoi (Dịch Vọng Hậu), you'll be a 5-minute drive from Indochina Plaza Ha Noi and 6 minutes from Vietnam Museum of Ethnology. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
based on 52 reviews
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Most popular landmarks
- Vietnam Museum of Ethnology 1,3 km
- West Lake 4,4 km
- Ho Chi Minh Museum 4,6 km
- One Pillar Pagoda 4,6 km
- Ho Chi Minh Mausoleum 4,8 km
- Presidential Palace 4,8 km