Hanoi Pearl Hotel

Location is awesome.

A bit noisy in between the rooms. I could hear my neighbour talking or arguing.

Everything was clean and comfortable and the hotel is in a great location. The staff were amazing! So nice and helpful. I would definitely recommend staying here.

Friendly and helpful staff with very good English, particularly for organising local tours and activities. Superb location near the lake and Old Quarter. Highly recommended.

Great service by Dominic and the Hotel Pearl staff

Nothing - it was perfect

The standards were excellent and it’s staff superb, especially River who works in the travel department. She is outstandingly good.

All good

Impressive

Room was stunning with classic molding, hard wood floors and a huge shower. Front desk agent offered to check me in hours early when I only asked to check a bag. The entire staff was attentive and helpful.

Although the entire old quarter area is bustling and loud, there are two bars directly across the narrow street from the window our room faced. The noise on the weekend did not quiet down until after midnight. There was also a minor issue with the hot water not getting very hot, and although the staff was apologetic, they could not remedy this issue before we checked out.