Hotel Pax Guadalajara

The hotel is conveniently located within walking distance of Guadalajara centre, just off the motorway, so it is a great stop off point when travelling from the South to the North of Spain, as an alternative to Madrid. Parking is easy, plentiful, and seems secure. Breakfast was acceptable and the bed(s) comfortable. Check out was excellent, with a very friendly and helpful lady, who asked us about our stay.

Even though this is probably the best hotel in the area, it falls short in a number of points. The Reception staff on check in were very poor. They (3 of them!) were not friendly nor welcoming. They had problems entering us on their computer and adding our passport details.Then, they put my nationality as Irish (instead of British). They seemed embarrassed when I pointed it out to them, but they did not apologise or offer to correct it. The 'double' bed was, in fact two single beds, pushed together, but made up separately.

Nothing but the size of the room.

Everything: for a 4 stars hotel the breakfast was but average with no human service, the room was good size but the exhaust in the bathroom was not working so one could sniff own odours for long, the cupbord door did no t work properly, water from shower comes into the room, there was no coffee and thee in the room, the entrance in the breakfast area is not marked at all and it looks like an entrance to a barn, staff does not explain anything, just pay attention to where one was born at at what date ( they fixed me in the room with my sister inlow, not my wife, though my sister in low has a different surname).The telephone in the room are fir decoration purpise only; there us no instruction where to call reception, room service or emergency services for that matter. I do not know by what standards this hotel got their 4 star acreditation on but I will say this: Had travelled the world and to me this is no 4 star hotel even by the lowest standards. I would not reccomnended but to my enemies.