ibis Edinburgh Centre South Bridge - Royal Mile

the restaurant was pleasant and convenient

There was a noisy party at 2.30 a.m. in a nearby house which woke me up.

Location was great, very clean too

Upon arrival we were greeted by a member of staff, who first could not find our booking and was adamant we hadn't booked. I am not fussed by this but her English was very poor and she was getting frustrated with us as we were telling her we were certain we had booked a room. I then showed her my email reservation which cleared that up. The total for the room was £365 for 3 nights. The woman then asked said to us the room would be £50, we then mentioned this wasn't right it was £365 on booking.com. She then went to her i-pad across the reception which was packed and there wasn't a proper desk either everyone was everywhere. She then came back and said the room was £115, again we had to correct her and show the email confirmation. She then went back to her ipad returned and finally agreed that we had to pay £365. We were paying cash DO NOT DO THIS pay by card always. My friend and I both counted out in front of her £182.50 to the exact figure. She then took the money went back to the small desk in the wall, again it was very crowded so we couldn't see her, returned and said we were £20 short! I then asked her to give us the money back to count it out again, she returned to the desk and brought the money back excluding the change of the £2.50 each which she tried to charge us for again by saying "you are actual £25 short" both my friend and I are not very confrontational people, we were also soaked, annoyed and just wanted to get to the room. So we paid the extra £20 after being firm in saying she hadn't brought the change of the £2.50 each back over and said we would be leaving a bad review to which she just turned away without giving us our keycard or telling us which room and were to go. We then had to approach her again and ask for this, she then pointed to the elevator and said that way? We then guessed we were on the 4th floor due to the number BUT you couldnt get to the 4th floor by simply pressing 4 in the elevator.

check in was fairly quick

Poor room for the price £95 per night the matters was thin , the duvet was thin the room was cold and noisy

it is great place to reach everywhere where you would go and there are plenty of good cafes and restaurants.

depends on who clean the room... sometimes clean sometimes just dusty this could be very personal but water pressure is too low