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|Distance to city centre||1,0 km|
|Nearest airport||Duesseldorf Intl|
|Distance to airport||6,1 km|
Time of year
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The reception was mostly closed and the staff were very difficult to reach. They wouldn't answer the phone for an hour when we were trying to drop off the luggage. Heating wasn't working properly and at some point there was no hot water. They weren't reachable by phone or text again. I only got a message back 5hrs after reporting the issue. But nobody helped me in the morning while trying to get ready for a business meeting, had to take a cold shower in the middle of winter... They offered a compensation in a form of free food from a chicken shop downstairs which opened 1.5hrs late so we didn't have time to get anything, plus the staff were rude, they said it was my problem that they weren't ready... We ended up getting vouchers for breakfast in another place which turned out to be equally bad. They took 40mins to put a few slices of cheese and ham on our plates (was supposed to be a big breakfast) because they were busy serving the customers who actually paid... They put us in a room of the 5th floor without a lift with a very narrow and shaky stairway to last floor. The room didn't have a sitting area with a sofa (that's what the ad said) and they provided only paper cups and tiny wooden spoons. Couldn't even make proper tea. The fridge was extremely loud, kept waking me at night. All this for 140eur per night... Extremely disappointed :(
No hot water, no staff on reception to talk to about the problem and when I called the contact number I got a voicemail response, not good!
No hot water!
Great location, beautiful decor, clean and comfortable, great host very helpful. Everything in walking distance of the front door.
Nothing not to like
Perfect location, clean and warm. Very friendly staff
Location. Immaculately clean.
With a stay at Apartment-Hotel am Rathaus in Düsseldorf (Düsseldorf Old Town), you'll be steps from Duesseldorf City Hall and Rhine Promenade. Featured amenities include express check-out, dry cleaning/laundry services, and laundry facilities.
based on 200 reviews
Things to know
- Clean accommodation facilities
- Near city centre
- Stylish accommodation
Policies vary by room type and provider.
FAQs when booking at Apartment-Hotel Am Rathaus
Where is Apartment-Hotel Am Rathaus located?
Apartment-Hotel Am Rathaus is located at Burgplatz 7 in Altstadt, 1 km from the centre of Düsseldorf. Marktplatz is the closest landmark to Apartment-Hotel Am Rathaus.
When is check-in time and check-out time at Apartment-Hotel Am Rathaus?
Check-in time is 14:00 and check-out time is 11:00 at Apartment-Hotel Am Rathaus.
Does Apartment-Hotel Am Rathaus offer free Wi-Fi?
Yes, Apartment-Hotel Am Rathaus offers free Wi-Fi.
Does Apartment-Hotel Am Rathaus offer free parking?
No, Apartment-Hotel Am Rathaus does not offer free parking.
Does Apartment-Hotel Am Rathaus offer free airport shuttle service?
No, Apartment-Hotel Am Rathaus does not offer free airport shuttle service.
How far is Apartment-Hotel Am Rathaus from the airport?
Apartment-Hotel Am Rathaus is 6,1 km from Duesseldorf Intl. Apartment-Hotel Am Rathaus is 47,1 km from Cologne Köln/Bonn.
Can you bring pets to Apartment-Hotel Am Rathaus?
No, pets are not allowed at Apartment-Hotel Am Rathaus.
Does Apartment-Hotel Am Rathaus have a pool?
No, Apartment-Hotel Am Rathaus does not have a pool on-site.
Reviews about Apartment-Hotel Am Rathaus
Most popular landmarks
- Marktplatz 21 m
- Altes Rathaus Düsseldorf 40 m
- Schlossturm 154 m
- Rheinuferpromenade 263 m
- Kunsthalle Düsseldorf 297 m
- K20 373 m
|Duesseldorf Intl||6,1 km|
|Cologne Köln/Bonn||47,1 km|
|Düsseldorf Hauptbahnhof||1,6 km|
|Düsseldorf Hbf ZOB||1,6 km|