Cotonou hotels

Pros: Restaurant, clean rooms, always friendly stuff

Pros: Clean environment

Cons: Why charge for breakfast?

Pros: Everything

Pros: Good hotel, fairly central to downtown Cotonou, not too far from airport.

Cons: No hours are posted for the swimming pool, which to me means that a client can swim any time day or night. Yet when I asked for a towel at 18:30 I was rudely refused and told to get one from my room. That is unacceptable behavior from staff in a hotel that prides itself on good client service. At the very least the hotel should leave a stack of towels available at all times and let clients place the used ones in a bin. Please look into this before my next stay in a month or so. Thank you. Also surprised by poor service at the restaurant. The waiter was clearly not interested in us and made us wait a long time for our drinks and then brought our appetizer a half hour later at the same time as the rest of the meal. Not good enough for a first class hotel. His name was Christian.

Pros: The staff was very nice and helpful. Food was good. Rooms were clean and cleaned daily. For me the location was excellent for the things I'd planned to do. My room had a beautiful view of the lagoon, ocean and swimming pool. Bed was very comfortable! Even had some English speaking shows on TV!

Cons: The air conditioner worked, but would not go as low as I wanted it to. Manager sent me an email reply that he did not follow through on.

Pros: Everything and the staff are superb!

Pros: Exceptional in every respect. Food, Accomodations, Service, Decor, Cleanliness, Pool, Comfort all perfect. Pickup from airport perfect also.

Cons: I was fully satisfied and delighted with stay. A very relaxing and enjoyable experience.

Pros: Not much

Cons: The welcoming was terrible and they had no room available for me although they had confirmed everything was ok in the morning they wante to send me to another poor hotel. The next day they said they would pick me up at 8h30 but they ended up comimg at 10h30. Never been treated like that sonce 6 years in west africa

Pros: Only the location

Cons: Everything starting from the uncomfortable colors to the rudeness of the receptionist , party on the pool with the loudest speakers and the rooms windows are not sound tight nor mosquitoes tight even

Pros: The high level of security and very professional and extremely friendly staff. It was a family.

Cons: The towels were to dirty and and very old. That was very unfortunate. Made an excellent hotel unpleasant The buffet was too expensive and lacked variety. The restaurant should competitive to other top rated restaurant.

Pros: Very well located, good installations

Cons: Wifi dis not arrive to my room. Expensive meals

Pros: Staff very kind

Cons: No vents in Bathroom, mold in corners , the place needs improvement, lack of DECOR power in hallway is off very dark! Bed was hard like a box spring, not comfortable. Food overpriced, I have to say this as I was very upset, they allow PROSTITUTES on premises as one approached my husband, they hang out in LOBBY and at the Bar outside in evening, I went to restroom and she apparently approached my husband he laughed at her and told me, and I went to her a had words with her and she went inside,. I paid for 10 days plus family visiting another 3 days, and I tipped over whelming, and was very dissapointed in the PROSTITUTES, DOESN'T LOOK GOOD NEVER HAD THIS EXPERIENCE IN A HOTEL VACATION EVERY NOT GOOD FOR THE PEOPLE THAT SYAY ,! also the Security is great with one exception, a guard approached us by the pool in the evening and asked us for MONEY he said he was hungry, I gave him $500 cafers BUT was taken back!

Pros: The view

Cons: Room service very slow

Pros: Very nice food. But the restaurant was very stingy with the buffet. Very strange. I have never seen any thing like that. Counting pieces of chicken in a buffet

Cons: 2nd floor was terrible! Dump, soaked moldy ceiling that was sickening. I informed the hotel about the urgency to fix it

Pros: They need to carpet their rooms!!

Cons: The rooms need an uplift especially carpets

Pros: Cleanliness Using Novotel facilities for free

Cons: Reception team was not helpful to extend my stay

Pros: The staff is very courteous and nice, also they know how to anticipate the guest needs. Clean, good location from the nightlife,

Cons: Nothing to say I was satisfied

Pros: Cleanliness Using Novotel facilities for free Near to the airport Fast check in and out

Cons: Wifi repetitive malfunction Breakfast meal is lacking lot of items Room is small Only French speaking channels on TV

Pros: Location is key

Cons: The lady (host) was absolutely terrible, we got to the house about 4pm and there was no one to attend to us or check us in but the security who ushered us to the apartment. There was no power in the apartment and the security man walked away leaving us in the hot humid apartment saying “madam has to pay for the power” After a couple of minutes the lady called and said there will not be power until we paid (paid who? The security?) and she won’t be able to give a receipt because she wasn’t in town- mind you my flight was at 4am the following morning) By this time, I and my wife were already sweating profusely from the heat in the apartment and when I said we were leaving, she asked if we connected to the Internet!!! And hung up on us. I hope she sees this as I am disgusted at such behavior from a host.

Pros: Everything. The staff, the facilities, the comfort, etc.

Cons: Everything was perfect.

Pros: The moment I checked in, I was greeted by this very calm and peaceful environment. My room was clean and spacious. It was cool and fresh all the while. The staff were accommodating and cordial too. Their fried fish and rice is a meal any guest should try out.

Cons: I stayed only for four nights, and in those four nights, there was nothing I did not like in particular. Oh, there is something. I think they changed the cleaning staff at some point. The one who took over from the first one did not do a thorough cleaning on the bathroom. She left water on the floor, and some splashed on the toilet seat. Aside from that, all was well.

Cons: Mosquitoes prevented me from staying outside my room for the night.

Pros: Everything...but especially the staff.

Cons: Breakfast.

Pros: For the money asked it was great. The facilities and rooms need a little cosmetic improvement. You can tell that it is a little run-down but again this is 1/4 of the price of a top hotel and the pool area makes it feel like a resort area. The staff was incredible and willing to help in any way we could. We came with lots of kids and they were willing to up an extra bed in our room. The rooms are big and face the pool. They let us stay in the room way past our checkout time with no issues. It was really good for the money that I paid.

Cons: The need to fix some things. Just little details. Because all the rooms are not rented all the time they need to be cleaned more often even if people have not stayed there. They need to fix some of the mosquito nets in the bathrooms. Make sure the fridge is clean. However when I found something that was not to my liking - I just asked and they jumped right to fixing it.

Pros: The rooms as big and clean

Cons: Nothing

Pros: The location

Cons: No internet, no TV, My room cleaned 2 times only instead of 5. Lots of mosquito,

Pros: 1.Pool still works 2.Good lighting in the rooms 3.Staff are good irrespective of the challenges

Cons: 1.No hot water to bath (heater) 2.The bed can start up a back pain 3.Facilities are very Old now (sink,walls are drained with water) 4.Bed is too small for the size of the room and a superior (room after the single) 5.Wifi is poor 6.Boring environment 7.No more Spa as before and yet it is on their site 8.Air conditioner very weak 9.No fridge in a room 10.No English Channels on their TV Stations ( this appears to be a general issue in the country) 11.The Gym is not available again unlike 2016 when I visited before now. 12.staff have lost their enthusiasm though very great personalities So you remind them of towel,soap. 13.No telephone,no dustbin as little as these things are.

Pros: I love the pool area