Pros:Had to wait 40 minutes to pick up the car
Pros:Easy to maneuver and ability to manually or automatically shift transmission.
Cons:Extreme road noise, had at times difficulty talking to the person next to me. Also the vehicle was a "gutless wonder" and could barely get out of its own way.
Pros:Nothing. Car reeked of smoke and they wouldn’t help.
Cons:Replacement management with adults.
8,0 Very Good
Pros:friendly, friendly staff
Cons:better cleaning of inside
Pros:Car was clean from pickup location.
Cons:Customer service was extremely poor. Unfriendly people on the phone. No employee empowerment. No help during these difficult times. No chance I’ll use them again.
Cons:Even though I was able to reserve a car for pickup st 12 noon, they closed their office early that day at 12 noon- so they were closed when I arrived shortly after noon.
8,0 Very Good
Cons:Long wait for the shuttle at the drop off location to DTW terminal.
Pros:It go the 5 of us from Michigan to Tennessee and back fairly easy
Cons:I was told I would be renting a Ford Transit got a Chevy Express, which had less leg room for the driver. Being 6' tall with bad knees, it was a tough ride without enough room to stretch my legs out. There was food, wrappers and plastic silverware under the very rear seat. I vacuumed it out before I returned it and it was cleaner than when I picked it up