Pick-up location | Union City |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in Union City
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Reviews
2,0 Poor
Oct 2022
10,0 Wonderful
Oct 2022
10,0 Wonderful
Oct 2022
2,0 Poor
Dec 2022
10,0 Wonderful
Dec 2021
2,0 Poor
Dec 2021
One location in Union City
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Reviews
4,0 Mediocre
Oct 2022
4,0 Mediocre
May 2021
Cons:
I rented a Toyota Camry for about $80 per day for 3.5 days which seemed like a good price. When all was said and done after fees, taxes, surcharges, this and that my final bill was over $500. That is robbery!4,0 Mediocre
Jan 2021
Pros:
NothingCons:
The lines were extremely long and they only had two customer service reps working one of which was very rude. He was do busy trying to upsell me that hechave me the wrong rental agreement. When I returned the car I had to stand in line again due to this error. The rntire rental experience was mediocre.4,0 Mediocre
Jan 2021
Pros:
The car return was easy.Cons:
Upon picking up the car, we noticed it was dirty and trash had been left inside. The check engine light was flashing, as was the oil change signal.2,0 Poor
Dec 2020
Cons:
No cars went elsewhere waited for over an hour then left over 50 people in line waiting9,2 Wonderful
Aug 2020
Pros:
Pickup person at counter was very nice. Not much to say about dropoffCons:
Not muchOne location in Union City
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10,0 Wonderful
Feb 2020
Cons:
Nothing2,0 Poor
Jul 2019
Pros:
Although booked 24 hours early, at the airport the rep told us you have to wait for 1.5-2 hours or else go somewhere and find another car. They did not give us the car and asked to book somewhere else. Horrible experience. Never ever will book EZ car rental.4,0 Mediocre
May 2019
Pros:
The representative at the front desk (inside office) was very courteous and upgraded my car because there were none available at one of the pick up areas. Other than that I can’t think of anything.Cons:
My first car was barely clean on the outside, wheel was shaking at 60+ mph, returned car and was charged a full tank of gas when the I barely used 1/4 of a tank. Service was mediocre at best. Never renting from this company again! Manager did not include in the notes why I returned car.2,0 Poor
May 2019
Cons:
Did not rent a car because they had no cars available. I do not understand the point of a reservation.4,4 Mediocre
Apr 2019
Pros:
great carCons:
so many hidden fees, unorganized process, had to wait 2 hours to get my car, sketchy overall.3,6 Poor
Mar 2019
Cons:
They are dishonest and do not even tell you the whole truth when renting the car. The girl told me $20 for unlimited gas but never specify that it was $20 per day. They do not tell you how much gas cost to fill up and will send an email receipt instead of telling you the cost up front and deposits.One location in Union City
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1,9 Poor
Jun 2021
4,0 Mediocre
Jun 2021
Pros:
Staff seemed irritated and overwhelmedCons:
Treat each customer with value an appreciation2,0 Poor
May 2021
Pros:
That they had a carCons:
Not having to wait in line for nearly 2 hours2,0 Poor
May 2021
Pros:
nothingCons:
there was 50 plus people in line and after 30 minutes at atlanta airport no one was moving. No one in reservations was telling people what was going on or why the line was so long. Had no idea if we still had a reservation so we moved on to another rental car company with a small line that was moving2,0 Poor
May 2021
Pros:
Car was goodCons:
I waited 2.5 hours in line and was told they had no cars4,0 Mediocre
May 2021
Pros:
Nice car.Cons:
Picking up was absolute nightmare. 2 hour long line. 2 agents handling all customers for Dollar and Thrifty.One location in Union City
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10,0 Wonderful
May 2021
Pros:
Very friendly staff.6,0 Okay
Apr 2021
Pros:
The vehicle was fine. The shutter driver was nice, professional, and friendly.Cons:
The front desk representative. Directions where to meet the shuttle. As well as the pick up. It took 20-30 minutes to pick up the vehicle and less than 10 minutes to drop off the vehicle.2,0 Poor
Mar 2021
Pros:
NothingCons:
I was not allowed to rent the car upon arrival. Needed a flight ticket and didn't have one2,0 Poor
Mar 2021
Cons:
Vender would not give me a car because I did not have round trip flights tickets. Card was charged for a rental vehicle that I did not get. Refused my refund8,0 Very Good
Mar 2021
Pros:
Staff very friendly and helpful. Great value, getting started in ATL now, so after a few months, should be even better! I would rent from them again.2,0 Poor
Dec 2020
Pros:
staff was friendly but their process was terrible and slowCons:
Place is the most ghetto rental place I have seen. Looks like all the cars are bought from other rental companies that sell damaged vehicles.One location in Union City
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2,0 Poor
Aug 2020
Cons:
the did NOT have my car - or ANY car for that matter my reservation for for 7:00 - the sign at the counter said that no cars are available until 8:30 I asked them for a car, ANY car - nothing was available they "over" book online w cheap rates and then hope to figure it out later i ended up renting from AVIS - they had cars left10,0 Wonderful
Jan 2019
Pros:
Couldn't have asked for a better experience. Return crew was efficient and fast.Cons:
NA3,2 Poor
Dec 2019
Pros:
flat daily rates were same but coverage rates were slightly better than hertz and alamo. negative review is purely for the pickup experience. drop off was flawless.Cons:
Bait and switch bullshit which is never acceptable. Will be sending email to their corp office with details and some pictures.10,0 Wonderful
Jul 2018
Pros:
Hertz wanted to charge $250 for a 3-hr rental - crazy. National charged $99.10,0 Wonderful
Nov 2016
Pros:
Convenient. Good method to get from Atlanta to Greenville when flights to Greenville are too expensive.6,8 Okay
Oct 2015
Pros:
Pickup and Dropoff was SUPER easy and quick. That makes a huge difference when renting. Also, it was relatively cheap.Cons:
The car was pretty nasty. It looked like it hadn't been cleaned in weeks.One location in Union City
One location in Union City
One location in Union City
Most popular car type | Mini |
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