Thomson car hire

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Thomson, GA, United States
Dec 9 — Dec 16
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Thomson, GA, United States
Thu 9/12
Noon
Thu 16/12
Noon
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Thomson car hire information

Pick-up locationThomson
Hire locations1

Thomson car hire reviews and directory

Rated no. 1
Enterprise
Best rated
8.5 Excellent (10 reviews)
7 locations in Thomson
Enterprise
Locations in Thomson
  • 8.3
  • 8.6
  • 8.4
  • 8.4
  • 8.6
Recent reviews
8.4 ExcellentSep 4 2020
Easy pick up and drop off despite the covid19 pandemic.The car wasn't the most comfortable and the visibility out the back window wasn't very good. Also knowing we were traveling through a state with electronic tolls, they could have been more informative about whether there is a service fee or not. I was told there wouldn't be but there was an additional $8 charge!
10.0 ExcellentDec 17 2019
YesNothing everything was great
10.0 ExcellentMar 7 2017
great people
10.0 ExcellentJan 20 2017
Everything was wonderful.Nothing
Rated no. 2
Budget
7.2 Good (5 reviews)
1 location in Thomson
Budget
Locations in Thomson
  • 8
  • 7.6
  • 6.8
  • 6.8
  • 6.8
Recent reviews
10.0 ExcellentMay 26 2021
Great experience. Very affordable for long road trip.
6.4 GoodSep 19 2020
One staff member was helpful .Initial greeting and service was awful. Probably won’t use this branch again
2.0 MediocreNov 5 2019
They said they had a minivan at that location. I even called their service line to make sure. Then the branch opened and they called to say they did not have a minivan and did not provide me with any other option. They just left a message saying, 'sorry, we don't have a minivan at this location.' Another call to the service line was totally pointless. 'well our system says that they have one' 'we can't call the store ourselves, no'
10.0 ExcellentOct 7 2017
OutstandingI was dealt with immediately and by a very pleasant manager. The vehicle I booked was not available so they offorded an upgrade without isssue, which was greatly appreciated and the vehicle was at half tank but there was a note placed on my contract to ensure I wouldn’t be charged to bring it to Atlanta with a full tank. Very easy and seamless.
Rated no. 3
Avis
5.6 Okay (6 reviews)
1 location in Thomson
Avis
Locations in Thomson
  • 4.9
  • 5.6
  • 5.9
  • 5.6
  • 5.9
Recent reviews
1.9 HorribleAug 20 2021
I was unable to rent with a debit card and I had the money for the hold amount. It was very unfortunate I had an emergency my daughter had COVID and I needed to rush her to the hospital from her college and was unable to. Credit is important but we all know credit is sometimes messed up. If I was told to pay $1000 I would have because it was an emergency. The Chinese lady who went before me had no credit and no major credit card but the same association allowed her to rent even after telling her she could not rent because she acted as if she didn’t understand English he pushed it through for her totally wrong. I did not have a good experience. I rent from enterprise all time with a debit card and a hold of $300 the only reason I couldn’t rent that day because no cars were available at any location because of the last minute. This company should look into accommodations like enterprise if they want to continue great success. Or the people that work there should have a credit check and I can guarantee their will be no employees. In the meantime I’m working on my credit. This was the worst experience ever the associate was friendly but unfair how he took care of the last in front of me took him one hour to push her information through and left me hanging.
5.6 OkayJun 24 2019
Drop off was quick and easy.Augusta pick up location was understaffed, the one agent was doing her best to take care of customers. My vehicle was filthy inside with sticky stuff all around. The agent did take the time to try to wipe it down and had Sears agents clean off the exterior. 2 agents could make a world of difference
4.0 OkayJul 10 2017
Paid Extra for a Round Trip ReturnI paid a premium to drop a vehicle off at a different location than I picked it up at ($122 for a one day rental). The vehicle was a crappy Kia Rio that had a super low and uncomfortable passenger seat (my husband is 6'5" and couldn't see over the dash...) Here's the kicker.. I ended up driving the EXACT same car back for the return part of my trip... dropping the car at the original pick up location. So, essentially, I paid a premium to drive a crappy car for Avis back to it's original location. The car also smelled like smoke.
Rated no. 4
Hertz
5 Okay (26 reviews)
1 location in Thomson
Hertz
Locations in Thomson
  • 5
  • 5.2
  • 4.9
  • 5
  • 5.2
Recent reviews
1.9 HorribleOct 13 2021
Car was very dirty when we picked it up. I was in Georgia and the rear defrost didn't work. I am from Boston and it was rainy so it made my travels difficult. I called Hertz because I rented the car until 10/12 but on the contract it said 10/11. I was charged a $28 dollar telephone call fee - insane. They wouldn't take it off even thought I was correct. My confirmation was the 12th. It also wasnt clear that I wasn't picking up car at airport - I had to take a taxi to get it. I also wanted to return my car at the airport since my flight was in the evening that night. The price would have gone up from $266 to $390 - to drop off at Hertz at the airport 15 minutes away - 5 hours later. Crazy. I will call and try to get my refund from them for the phone call I had to make because of their error.
1.9 HorribleOct 7 2021
Hertz refused to rent to me after making the reservation nearly 2 months in advance. Hertz said there was an unknown problem with my license and had me call a Hertz telephone number. The number hung up on me twice and the rep said he couldn't rent to me and that number was the only number he had.
1.9 HorribleOct 3 2021
I reserved a car through Kayak and when I went to the Hertz office in Augusta, Georgia to pick it up I was told they had no cars for a one way rental even though I had reserved a car. They said the only thing I could get was a huge Ford Sprinter van, which is basically a work or delivery vehicle. They also told me it would cost me $20.00 more than my confirmed reservation. Even though I protested I was basically told, take it or leave it. I had explained to them that I was in a desperate situation because my car had broken down 5 hours from home and I didn’t have time to waste. They didn’t seem to care and I was forced to take it. The van was a mess. It was dirty and there was damage all over it. The windshield was dirty and the washer reservoir was empty. It was uncomfortable, and noisy. It was badly out of alignment and uncomfortable to drive. It only got around 15 miles to a gallon of gas so my fuel expense was high. In all my life this was the worse car rental experience I’ve ever had and I’m going to also complain to the company office.
10.0 ExcellentAug 12 2021
Easy pick up and drop off. No hiccups.
3.9 MediocreJul 26 2021
We booked a large suv a month ago. We decided to pick up a day early to make sure they had one. So glad we did. There was another couple that reserved and prepaid for a 7 passenger suv and they didn’t have one and said they will refund their money. When arrived they tried to give us a small suv. then after a not so nice discussion, we got the Toyota Highlander it had damage on all four corners, not bad, just some deep scrapes and right front wheel well was not connected to bumper. We got inside and it was filthy, sand and dirt everywhere. Gum in the back seat floor. I took it home and vacuumed the floors and cleaned the dash and seat area. The only positive was the car ran great and was comfortable on the long trip. I would never rent from hertz on Washington rd again. If you do don’t prepay, because they probably won’t have the vehicle.
10.0 ExcellentJul 19 2021
I made a last minute request to change the type of vehicle I needed and they were able to accommodate me.
7.9 GoodJul 17 2021
The location is convenient but parking is a problem. They close at noon on Saturday which isn't convenient. The agent was friendly and professional. The car was suppose to be a non smoking car but smelled strongly of cigarette smoke.
2.0 MediocreApr 27 2021
When you book and pay for a vehicle, it should be yours for the entire time. After 30 minutes after the scheduled pickup time my car was unavailable and I had to rent a higher priced vehicle plus a $200 deposit.
8.0 ExcellentApr 19 2021
Staff was helpful and courteous.It was a decent experience.
2.0 MediocreDec 21 2020
The customer service at pickup was terrible. Gentleman behind the counter barely spoke and when he did it was almost unintelligible. Individual would simply get up and walk off, with me having no idea what was going on. Check in took an extensive amount of time. I asked about entering my rewards number and received no response and no entering of said number. Guy walks outside, no idea where he’s going and stands beside a car (I assumed it was my rental). He takes a video walk around of the car, shoved me keys and handed me something to sign, then walked off
47 travellers who hired a car in Thomson gave the car agency they used an average rating of 6,1

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