Sonoma car hire reviews and directory
Enterprise![Enterprise]()
Best rated
7.9 Good (30 reviews)
3 locations in Sonoma
Enterprise
Locations in Sonoma
1385 Petaluma Boulevard North+1 707 778 7100
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
| Sunday | 00:00 - 00:00 |
18981 Sonoma Hwy+1 707 253 8000
| Monday | 00:00 - 00:00 |
| Tuesday | 00:00 - 00:00 |
| Wednesday | 00:00 - 00:00 |
| Thursday | 00:00 - 00:00 |
| Friday | 00:00 - 00:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
230 Soscol Avenue+1 707 253 8000
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 00:00 - 00:00 |
| Sunday | 00:00 - 00:00 |
4.4 OkaySep 22 2020
Cons: We had to wait for a car. The car we got had the check engine light go on within the first couple of hours. Pack of gum under the seat from previous renter: how well did they clean the car?
9.2 ExcellentOct 23 2018
Pros: Location and great customer serviceCons: Na
10.0 ExcellentOct 15 2018
Sami the Manager is AWESOMEPros: I have been in Napa Valley for 6 months and have rented cars from Enterprise 6 different occasions. Sami was always pleasant and professional. That is a very busy car rental office and every time I was there it was busy and Sami and her Staff where always happy and eager to accommodate. YOU can always tell when a location has a good leader by the way the Staff treats their guests and their attitude. I have told all the associates and concierge to use and refer Enterprise Rent a Car on Soscol Road in Napa Valley. Love and will miss you Sami!!! Mary Beth Gualtieri
10.0 ExcellentOct 14 2018
Kayak is misleading consumersCons: When offering driver protection, you think you are buying it from enterprise. But you are actually buying it on kayaks website separate from the rental car purchase. This is misleading because you think you are buying it from Enterprise when you are not. This is misleading at best and deceptive at worst. The CFPB should examine this practice. Note, this is not enterprise’s fault, this is kayaks poor customer experience.
10.0 ExcellentJun 26 2018
Pick up and drop offPros: We were collected from where we were staying and we dropped the car off at a separate location.
10.0 ExcellentJan 3 2018
Pros: See above
2.0 MediocreNov 18 2017
Cons: I was charged for use through Monday but asked for use through Sunday. The charge is incorrect and not what was agreed to. I only asked to have the car one day and one way on my kayak reservation but they said I had to take it for my entire stay and changed the reservation after I booked on kayak and I was stuck at the airport if I didn't agree to have them rent it to me for my entire stay. Then they added another day on top of that.
4.8 OkayOct 7 2017
Easy pick up/drop off- but received dirty car!Pros: The staff was nice, and the pick up and drop off was easy. Liked the straight forward service about the fees and charges.Cons: I received a filthy car. When I got home from picking it up, I noticed that the back seat had smoothie or throw up? spilled all over the seats and in the cracks. Disgusting. It was to the point it was dried up so it took me some scrubbing to get it clean. I was on a strict time limit, and so driving back into town to switch out the car would set me back longer, and my family was at my house waiting to leave for our trip. From there I noticed that there was crumbs and pieces of pretzels all on the floor and in the seat cracks also. This is when I realized that the car was not cleaned before renting it to me. The inside of the doors were dirty and had drip marks on them. I was very upset and called the rental place to let them know, at this point I was already 60 min late from leaving as I had to clean the car, therefore we got a late start on leaving for LA and hit major traffic. Not a very pleasant experience. I have never been so grossed out and couldn't believe no one noticed that the car was this dirty and to rent it out like that! Yikes!
10.0 ExcellentAug 29 2017
Good experience for usPros: When the car we wanted wasn't available, we retrieved a free upgrade to a car that worked out well. They addressed and solved a problem with the billing quickly and to our satisfaction.Cons: We were completely satisfied with their service and the car we rented.
3.2 MediocreAug 22 2017
Falsely AccusedPros: Check in was great, they were very nice. Dale, the gentleman who set me up with the car, noticed some damage on the front and said he would "give us a discount" if we were ok taking the car as is. We trusted him and said ok.Cons: When we turned the car in, Dale flagrantly lied and claimed to have no knowledge of the "discount" OR the damage, which he neglected to document. We are being held liable for the damage we in no way were responsible for. Feels almost criminal. I would NEVER rent a car here again and we have filed a complaint against Dalen Jones with Enterprise.
Hertz![Hertz]()
6.8 Good (43 reviews)
4 locations in Sonoma
Hertz
Locations in Sonoma
1160 Industrial Ave Ste A+1 707 769 5590
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
| Saturday | 09:00 - 12:00 |
22690 Broadway+1 707 935 1323
| Monday | 08:00 - 17:00 13:00 - 17:00 |
| Tuesday | 08:00 - 17:00 13:00 - 17:00 |
| Wednesday | 08:00 - 17:00 13:00 - 17:00 |
| Thursday | 08:00 - 17:00 13:00 - 17:00 |
| Friday | 08:00 - 17:00 13:00 - 17:00 |
686 Soscol Av.+1 707 265 7575
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
7505 Redwood Blvd+1 415 892 1121
| Monday | 08:00 - 17:00 |
| Tuesday | 08:00 - 17:00 |
| Wednesday | 08:00 - 17:00 |
| Thursday | 08:00 - 17:00 |
| Friday | 08:00 - 17:00 |
4.0 OkayJul 22 2020
Pros: Staff and the car itself were nice.Cons: Being told I will have to pay double the price I originally booked when I came to pick up the car.
7.6 GoodJun 1 2020
Pros: Rachel in Santa Rosa location was very friendly and helpful.Cons: I originally ordered the car to be picked up at Petaluma location. No communication was received regarding the change of pick up location.
2.0 MediocreOct 1 2019
Pros: NothingCons: I made two reservations with the correct confirmation number for both of them. At the time that I went to the rental office to pick it up the car they told me that they DONT HAVE ANY CAR AVAILABLE!!..Not even one of them were available. Worse service ever.
2.0 MediocreJun 18 2019
Cons: They called the morning of the rental and said that they did not have a car for me at this location or at any location within a 60 mile radius.
5.6 OkayMay 27 2019
Pros: It was very easy and convenient at drop off. Quick and easy access to airport suttle.Cons: The car was little dusty and pet hair.
8.8 ExcellentApr 23 2019
Pros: Nice car drove great.Cons: They overcharged me by almost $100 and I gotta wait a week to get my money back.
10.0 ExcellentMar 14 2019
Pros: Their customer serviceCons: Everything was perfect
9.2 ExcellentFeb 23 2019
Pros: Excellent service and help from agent( Larisa?)
2.0 MediocreSep 3 2018
Closed before reservation time. Novato, CAPros: 0Cons: The office closed at my reservation time of noon. I couldn't get my car and had to borrow a car for the 3 day weekend
5.2 OkayJul 31 2018
Cons: They did not give me a car that matches my preferred needs indicated at time of rental.
Avis![Avis]()
9.1 Excellent (8 reviews)
1 location in Sonoma
Avis
Locations in Sonoma
476 Soscol Avenue+1 707 258 8564
| Monday | 06:00 - 13:00 |
| Tuesday | 06:00 - 13:00 |
| Wednesday | 06:00 - 13:00 |
| Thursday | 06:00 - 13:00 |
| Friday | 06:00 - 13:00 |
| Saturday | 06:00 - 13:00 |
| Sunday | 06:00 - 13:00 |
10.0 ExcellentAug 20 2019
Easy getawayPros: Quick & personable service along with a clean, gas efficient & comfortable car for a fantastic rate.
10.0 ExcellentNov 6 2018
Friendly servicePros: Friendly customer service. Easy access from downtown NapaCons: Limited selection, although pleasantly surprised that we had the choice between a Yaris and a VW Beetle for the same price.
10.0 ExcellentNov 14 2016
Pros: Wonderful woman working the counter.
Budget![Budget]()
8.5 Excellent (13 reviews)
1 location in Sonoma
Budget
Locations in Sonoma
476 Soscol Avenue+1 707 224 7846
| Monday | 06:00 - 13:00 |
| Tuesday | 06:00 - 13:00 |
| Wednesday | 06:00 - 13:00 |
| Thursday | 06:00 - 13:00 |
| Friday | 06:00 - 13:00 |
| Saturday | 06:00 - 13:00 |
| Sunday | 06:00 - 13:00 |
10.0 ExcellentSep 29 2020
Pros: The drop off was super easy and they helped me all the way thru.
10.0 ExcellentAug 22 2020
Pros: great service
7.6 GoodMar 14 2019
Pros: Female staff at pickup with friendly and fast.Cons: Staff at dropoff left a sign on the door that he was at the gas station and would be right back. We weiated.
10.0 ExcellentFeb 2 2019
Pros: Perfect took me right back to airport to catch my flight. Thank you was pleasurable..
10.0 ExcellentAug 9 2017
Pros: Dave, who helped me check in, was fantastic!!! So pleasant and gave me a great Subaru Forrester. His sister helped me check out- also so friendly and kind. Will definitely recommend this place!
8.4 ExcellentApr 24 2017
Pros: Excellent customer service - they didn't have to remind me about whether I'd filled up the car, but they did and it saved me money
10.0 ExcellentMar 24 2017
Pros: Quick and friendly service-good carCons: The entire experience was good
Zeeba Rent-A-Van![Zeeba Rent-A-Van]()
1 location in Sonoma
Zeeba Rent-A-Van
Locations in Sonoma
2030 Airport Rd+1 800 940 9332
Recent reviews
94 travellers who hired a car in Sonoma gave the car agency they used an average rating of 7,6
Car hire locations in or near Sonoma
When to book a car hire in Sonoma
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Top tips for hiring a car in Sonoma
- Book your car hire in Sonoma at least 1 day before your trip in order to get a below-average price
FAQs about hiring a car in Sonoma
The only car hire company onsite at San Francisco airport is Alamo.
The only car hire company that offers shuttle or pick-up services from San Francisco airport to off-airport locations is Alamo.
Take a look at our extensive car hire location map to find the best car hire deals near you.