Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10,0
Pros: Both.
Cons: Nothing
review from
-
2,0
What car rental?!? Nothing. Nada.
Pros: Online reservation was simple!
Cons: Reserved online, went to pick up my rental car and was told they didn't have one for me. They said "a representative usually called customers when this situation occurs, but nobody had gotten around to it." Horrible customer service. Had to use a different rental company last minute.
review from
-
2,0
No Car!
Cons: They didn’t have a car for me when I showed up at my time and date! They claimed they didn’t have a number or email to reach me! I had a confirmation email with my number and email. Ridiculous! Terrible customer service!
review from
-
2,0
Cons: They wouldn't rent to me because I pay my bills with money I have using my debit card instead of spending money I don't have with credit cards. I ended up renting from Hertz for a lower rate using my debit card.
review from
-
8,4
Pros: The staff was excellent. Very nice people.
Cons: The car had 37,000 miles on it and at times it felt like it. There was an odor from the previous driver that never went away. It wasn't a bad car and it got the job done but for over $200 I guess I expected something a little "fresher".
review from
-
10,0
Good, quick service
Pros: When I arrived to pick up my rental, we realized that I had reserved for the wrong dates. Regardless, the agent found me a vehicle for just a few dollars more (it was a larger vehicle). They didn't hound me about the extra insurance or any extras, they mentioned them, of course, but I declined and that was it. The prepay fuel option was actually cheaper than the current price of fuel, so that's what I chose to do. Overall, great service, easy in and out. I'll be back again.
review from
-
10,0
Pros: Both.
Cons: Nothing
review from
-
10,0
Good, quick service
Pros: When I arrived to pick up my rental, we realized that I had reserved for the wrong dates. Regardless, the agent found me a vehicle for just a few dollars more (it was a larger vehicle). They didn't hound me about the extra insurance or any extras, they mentioned them, of course, but I declined and that was it. The prepay fuel option was actually cheaper than the current price of fuel, so that's what I chose to do. Overall, great service, easy in and out. I'll be back again.
review from
-
2,0
What car rental?!? Nothing. Nada.
Pros: Online reservation was simple!
Cons: Reserved online, went to pick up my rental car and was told they didn't have one for me. They said "a representative usually called customers when this situation occurs, but nobody had gotten around to it." Horrible customer service. Had to use a different rental company last minute.
review from
-
2,0
No Car!
Cons: They didn’t have a car for me when I showed up at my time and date! They claimed they didn’t have a number or email to reach me! I had a confirmation email with my number and email. Ridiculous! Terrible customer service!
review from
-
2,0
Cons: They wouldn't rent to me because I pay my bills with money I have using my debit card instead of spending money I don't have with credit cards. I ended up renting from Hertz for a lower rate using my debit card.
review from
