Pick-up location | Sevierville |
---|---|
Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
4 locations in Sevierville
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Reviews
10,0 Wonderful
Apr 2021
Cons:
Night drop to return car2,0 Poor
Jul 2020
Pros:
They called and cancel my car rental. They did not try to help me get another car,Cons:
There was an other car in a different office but we did have a car to go to the other office10,0 Wonderful
Jul 2018
Pros:
Car was ready, got a free upgrade from the smaller car I had originally reserved.Cons:
Nothing!8,0 Very Good
Mar 2018
Pros:
Staff was very friendly and knew their jobCons:
Gas light was on when I got into the car, so I couldn’t go anywhere til I gassed up. And then I couldn’t get a receipt when I dropped the car off since it was a one way rental. They told me I had to contact the office I picked the car up from to get my Receipt. I don’t understand why it would be so complicated from a company like Enterprise.10,0 Wonderful
Mar 2017
Pros:
Really, really nice service!!!!!! I rent cars often for business and this was, no kidding, my best experience ever.6,8 Okay
May 2016
Pros:
The car has low mileage, Parking garage for car drop off rates for car was lowCons:
Employees can be a bit more personable and explain the charges properly. They seem like they do not like doing their job. Maybe had a bad day, but customer service could be better. Did not have access to my vehicle2 locations in Sevierville
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2,0 Poor
Dec 2018
Pros:
NothingCons:
The agent told me that my debit card doesn’t have (something) I don’t know what he wanted! He then asked for my social security and I never give that out. So he asked for a diff method of payment and I didn’t have that! So he was not able to give me the car!9,6 Wonderful
Oct 2016
Pros:
Good gas mileage and good pep for a 4 cylinder engine.One location in Sevierville
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6,8 Okay
Jul 2017
Pros:
The people at AvisCons:
The car was loud and not very comfortable2,0 Poor
May 2022
10,0 Wonderful
Mar 2022
2 locations in Sevierville
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Reviews
4,0 Mediocre
Jan 2021
Cons:
I paid for a mid sized suv to go on vacation with my 3 friends. I was given a Nissan Kicks which is a sub compact vehicle. It was so small we barely fit our luggage in. Very disappointed. The lady at Hertz didn’t care and said she had nothing else. Will Never use Hertz again. Poor customer service.7,6 Good
Mar 2019
Pros:
Overall experience was very good.Cons:
When we arrived at the pick-up location, the attendant was not there, we had to wait for about 15-20 for him to arrive as he was out picking up a car.10,0 Wonderful
Jun 2021
Pros:
Good service getting out the door.Cons:
Windows, inside and out need to be cleaned. Glare was horrible and dangerous. Back window especially dirty inside. New cars outgas all the time and the inside windows need special attention.One location in Sevierville