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2 locations in Poulsbo
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Reviews
2,0 Poor
Nov 2022
2,0 Poor
Nov 2022
10,0 Wonderful
Oct 2022
2,0 Poor
Oct 2022
2,0 Poor
Sep 2022
2,0 Poor
Jan 2022
5 locations in Poulsbo
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Reviews
2,0 Poor
Sep 2020
Pros:
Nothing! I called the downtown Seattle company after realizing that Kayak sent me here when I put in Seattle airport pick up.. I was told the best way to get to them was take the light rail to University district and then uber over to their office. Ok! So I took light rail which took about 50 minutes and then proceeded to get an uber which took another 40 minutes because none were available. When I finally arrived at the Enterprise office it was exactly 3:03. They close at 3:00. The young lady looked out the door at me standing there sobbing dragging a suitcase and turned off the lights and walked out the door. No comment....no concern......Nothing. I then spent another 30 minutes getting another uber and sitting on the curb crying. By the time I got where I needed to go I was over an hour late and missed seeing my son whom I have not seen in 2 years!Cons:
Just about everything. I called the downtown Seattle company after realizing that Kayak sent me here when I put in Seattle airport pick up.. I was told the best way to get to them was take the light rail to University district and then uber over to their office. Ok! So I took light rail which took about 50 minutes and then proceeded to get an uber which took another 40 minutes because none were available. When I finally arrived at the Enterprise office it was exactly 3:03. They close at 3:00. The young lady looked out the door at me standing there sobbing dragging a suitcase and turned off the lights and walked out the door. No comment....no concern......Nothing. I then spent another 30 minutes getting another uber and sitting on the curb crying. By the time I got where I needed to go I was over an hour late and missed seeing my son whom I have not seen in 2 years! If I go shopping on Kayak and say I want to pick up a car at the Seattle airport PLEASE don't send me shopping at a rental agency that is miles away from the airport without placing that information clearly at the top.4,4 Mediocre
Jul 2020
Pros:
Staff was friendly. Truck wasn’t correct, dirty and grossCons:
Don’t double charge my account upon return. Not a cool process for taking people’s m0ney10,0 Wonderful
May 2019
Pros:
Able to work with me when I had to make adjustments to the reservation, to provide a good transport for family who needed help getting to the doctor.8,0 Very Good
Jan 2019
Pros:
The customer representative during the pick-up was very professional. He answered all my questions and let me choose the car I wanted.Cons:
At the drop-off, hospitality could have been better. No ride home was offered after I returned the car!10,0 Wonderful
Sep 2018
Pros:
Everyone here was such a pleasure to deal with, and my economy car was magnificent. I couldn’t be happier.Cons:
Nothing - they were superb.10,0 Wonderful
Jul 2018
Pros:
Everyone was super helpful and friendly. Rental was clean, and a great ride!2 locations in Poulsbo
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10,0 Wonderful
May 2021
Pros:
Friendly staff, pick up and drop off were easy10,0 Wonderful
May 2018
Pros:
Easy check in and out, clean car, convenient location.10,0 Wonderful
Apr 2017
Pros:
Courteous and efficientCons:
Very good service5,2 Fair
Sep 2016
Pros:
Efficient locationCons:
All ok8,0 Very Good
Sep 2022
2,0 Poor
Oct 2021
One location in Poulsbo
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Reviews
10,0 Wonderful
Aug 2022
2,0 Poor
Dec 2022
10,0 Wonderful
Aug 2021
10,0 Wonderful
Aug 2021
5,9 Fair
Jul 2021
7,9 Good
Jul 2021
Most popular car type | Mini |
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