Pick-up location | Port Orchard |
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Car types | |
Hire locations | 1 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
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5 locations in Port Orchard
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Reviews
10,0 Wonderful
Jun 2021
4,0 Mediocre
Jun 2021
Pros:
The staff was very nice.Cons:
It could have been cleaned.10,0 Wonderful
May 2021
Pros:
The people in the rental office.Cons:
Nothing8,0 Very Good
May 2021
Pros:
Staff was friendly. Drop off was easy. Rate was better than at airport and easy to get to.Cons:
They did not have the type of vehicle we reserved. They upgraded us to a luxury vehicle for an additional $10 per day.2,0 Poor
May 2021
Cons:
first car was brought up low tire light on. If I could see it surely they could. Second car was Not thoroughly cleaned. It seemed to have front end steering issues. Would definitely not use again!10,0 Wonderful
Apr 2021
Pros:
Staff was nice and quickly got us in and out for pickup and drop offOne location in Port Orchard
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2,0 Poor
Jan 2021
Pros:
The staff member was not pleasant. Tried to sell and after declining he refused service.Cons:
Fire him. Clearly he was having a bad day or just doesn’t like his job. He should be fired or put in the back where he is away from customers.10,0 Wonderful
Sep 2019
Pros:
Easy drop off, I requested to update the drop off address and all was arranged.9,2 Wonderful
Jul 2018
Pros:
Easy pickup, courteous staff, not much waitingCons:
Staff was gone from desk for 15 minutes when we first arrived (there was just one person working). I had an infant with me, so I was eager to get the car and go. So, waiting was a little frustrating. But given that I likely would have waited in a line at the airport, it wasn't a big deal. Once he returned, he was very kind and quick to get me to my car.10,0 Wonderful
Mar 2023
10,0 Wonderful
Apr 2022
10,0 Wonderful
Mar 2022
2 locations in Port Orchard
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Reviews
8,0 Very Good
Feb 2021
Pros:
The car was excellent.Cons:
If they have a well training clerk at the front desk reciving the cars2,0 Poor
Aug 2017
Cons:
charged my account 1400$ for the hold charge of the rental. which screwed up my finances for my vacation. and there response was "there is nothing we can do and we don't offer compensation for this matter, it is not our fault the bank took that much." well who told them how much to take? never got an answer.6,0 Okay
Jan 2017
Pros:
Great location with no long lines.Cons:
unclean car. Looked like it had been on an off-road trip. the attendant gave an excuse that they dont have a car wash but that does not really help me.10,0 Wonderful
Mar 2016
Pros:
Did not rent the car6,0 Okay
Sep 2022
8,0 Very Good
Sep 2022
One location in Port Orchard
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Reviews
2,0 Poor
Mar 2021
Pros:
The guy at the counter was very busy but friendly and couteous.Cons:
I prepaid $65 for the car but when I got to the airport I checked my credit card and it was charged $225. Now I have to fight Hertz to get it back. No wonder they are in bankrupcy.2,0 Poor
Jan 2020
Pros:
The Hertz rental called me an hour before scheduled pick up to let me know they didn't have the car, or any cars for that matter. They did have a cargo van for me to drive up to Vancouver with.Cons:
They could start by informing customers in the morning, not an hour before pickup. They could improve by having a system that doesn't allow you to book a car that doesn't exist. Best is if they actually rent you a car... But this might be too much to ask for.10,0 Wonderful
Sep 2018
Pros:
the assistance at the office was excellent. Very polite and helpful.2,0 Poor
Apr 2017
Cons:
Didn't have my rental8,0 Very Good
May 2016
Pros:
The pick up location was friendly and processed everything. They didn't charge me for the tablet that was installed which was nice. Even if I lost the use of it along with the car due to a suicidal deer in Montana. Hertz sent a tow truck that hauled to Kalispell airport where I picked up another car and was on my way.Cons:
They didn't explain the use/charges for the installed tablet. Because it was two different locations (Bremerton/Kalispell) they closed out the account for the one car and wrote a new one for the other so I didn't get the rate I had previously. It was a nice car though so not much to complain there..4,4 Mediocre
Apr 2016
Cons:
When I put in a reservation for a car, I expect that it will be ready to pick up. The car wasn't cleaned or detailed. It didn't have a full tank of gas and I was expected to pay to have it filled up. For a business that is a customer service industry, they failed miserably. I will never use Hertz rentals again.One location in Port Orchard
Most popular car type | Mini |
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