Cheap car hire in Ottawa
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Ottawa car rental reviews and directory
Budget
9,0
Wonderful
8 reviewsBest rated
Cleanliness
8.0
Comfort
9.0
Pick-up/Drop-off
9.0
Value for money
9.0
One location in Ottawa
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Reviews
10,0 Wonderful
May 2021
Pros:
Yes, to both.Cons:
Of course, price is high, but at least I had no problems finding a rental.8,0 Very Good
Feb 2021
Pros:
Organized staff2,8 Poor
Feb 2018
Cons:
I filled up the tank in the same parking lot as the budget office, left the nozzle in filling until it automatically shut off and still the lady at the desk insisted it wasn't full and told me if I didn't try and put more fuel in she would have to charge me so I went back to the gas station and was able to fit 1.35 in it. Was just ridiculous that they would make a customer do that by way of threatening. Definitley didn't feel like my business was valued at any point in both pick up and return. Actually very surprised they are still in business2,0 Poor
Sep 2016
Pros:
They didn't have a car available. I walked to location. They told me when I got there.Cons:
They didn't have a car available. I walked to location. They told me when I got there.4,0 Mediocre
Aug 2016
Pros:
Seats were comfy... Gas tank was full... Returning it was very quick.Cons:
The associate who rented it to me was not professional.... He used the F. word multiple time in conversation,and told me he was leaving this job..... The car was FILTHY!!! I took pictures there was dirt ALL over it. I had to wash it in order to be able to see out the windows... There were scuffs I pointed out, but was told not to worry because I was forced to buy the damage protection waiver (something you must do when you use a debit card....cost an extra $26 day...) I filled up the tank and brought the receipt, but the associate checking me in for the return refused to take the receipt... He was supposed to fax it to their corporate office.... If I get an additional charge (won't know for up to 2 weeks) I will be very angry.. Over all I wasn't impressed with the service, or the lack of care for the car.Hertz
7,9
Good
12 reviewsCleanliness
8.0
Comfort
7.8
Pick-up/Drop-off
7.8
Value for money
8.0
2 locations in Ottawa
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10,0 Wonderful
May 2021
Pros:
Very friendly and efficient6,8 Okay
Sep 2019
Cons:
The vehicle wasn’t very clean when we picked it up.4,4 Mediocre
Jun 2019
Pros:
The staff at the Olathe Hertz location, particularly Sean, gave me the worst service I've ever received from a car rental company. Sean was patronizing, slow, and totally unhelpful. Tried to charge me for not filling up the gas tank on our rental even though I dropped my car off after filling up.Cons:
Need to train staff in customer service. Should have had more staff.6,4 Okay
Apr 2018
Pros:
Otherwise was goodCons:
The auxiliary plug in didn’t work so I couldn’t charge my phone and the cruise control didn’t work.10,0 Wonderful
Jul 2017
Pros:
Wonderful staff, very polite and friendly . Excellent vehicle2,0 Poor
Jan 2023
Enterprise
7,6
Good
18 reviewsCleanliness
7.6
Comfort
7.6
Pick-up/Drop-off
7.4
Value for money
7.0
4 locations in Ottawa
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Reviews
10,0 Wonderful
Apr 2021
Pros:
Excellent customer service. Easy to get in, pick up the car and go. Drop off was super quick and easy.Cons:
The original car I had booked wasn't available, but I did get a suitable replacement.10,0 Wonderful
Apr 2021
Pros:
Staff was very helpful8,0 Very Good
Jan 2021
Cons:
Brought the vehicle back exactly where I picked it up 7/8 of a tank and got charged for fuel on the final bill.6,8 Okay
Jun 2020
Pros:
There was so much road construction around the drop off that it took over an hour to complete the process. I would have liked a heads up from the store and possible met elsewhere.Cons:
An offer for pick up due to the traffic in and around the store.9,6 Wonderful
May 2020
Pros:
Car drove smoothly and the pickup was hassle free.Cons:
Vehicle needed an oil change, alignment and maintenance to the undercarriage. I was disappointed these were not resolved before giving it to me to drive across the country.10,0 Wonderful
Jan 2020
Pros:
Staff was very nice and informativeCons:
It was a good experienceAvis
6,9
Okay
21 reviewsCleanliness
7.3
Comfort
7.1
Pick-up/Drop-off
7.5
Value for money
6.9
2 locations in Ottawa
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Reviews
2,0 Poor
Nov 2020
Cons:
Check engine light came on after an hour of driving. Had to call the next day for a jump start and they charged us 218. Terrible service!!2,0 Poor
Oct 2020
Cons:
They closed down twenty minutes early an didn’t even get my rental..... unprofessional at its highest level..... very disappointing considering I have never had any issues in the past10,0 Wonderful
May 2019
Pros:
The representative was very personable and honest about the rental charges. He was helpful by telling me that Avis doesn't charge a drop off fee as long as its in the same District. That saved me $100. I will continue to book with avail from here out.10,0 Wonderful
Mar 2019
Pros:
The staff was friendly and helpful. Drop off and pick up was easy and quick.Cons:
Nothing2,4 Poor
Jan 2018
Pros:
NothingCons:
Unfriendly, unhelpful staff. Not a nice car. Overcharged $60.6,4 Okay
Nov 2017
Pros:
The car itself was nice after barely getting a car even after I had a reservation.Cons:
When I arrived at this location they had given my car away and was told they had no others available to rent even after putting down a deposit with my reservstion. It wasn’t until I had to argue with the man and then try to get on the phone with customer service did they miracously have a vechile for me to rent. Then just to extend it for an extra day cost my basically the same amount as when I had it for three days. Ridiculous if you can I’d avoid this place and company.Easirent
No score available yet
One location in Ottawa
59 travellers who hired a car in Ottawa gave the car agency they used an average rating of 7,6
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