8.8 ExcellentJul 31 2019
Very helpful staff, accommodating and not pushy about the extra insurance offered.Several small items from previous customers were left in the vehicle.
10.0 ExcellentApr 7 2019
Excellent price, car, and gas mileage
2.0 MediocreJan 9 2019
I would rate ZERO if it was an optionNothing!!!My itinerary said pick up at noon - we were there at 12:25pm they were closed I called enterprise and they would not honour the reservation as I had to be there before noon!!! My itinerary said noon I told them that, they said sorry I should have been informed and I wasn’t!
2.0 MediocreFeb 2 2018
Didn’t receive a vehicle.I recently needed a vehicle due to unforeseen circumstances. There were no vehicles that were available. I did not receive a call until a full week later saying there was one available. I went online to see if there was another way to get one. It kept reading available, but in fact, they were all rented out. I was not contacted either when I had put in a request for one. Really disappointed with the whole experience with the Red Deer Enterprise. Maybe bringing in more vehicles from Edmonton or Calgary would have been a problem solved.
7.6 GoodJul 4 2017
Rep wasn't friendly, car had one issueThe car, overall was great, comfort, bells and whistles were great. HoweverThe rep in Red Deer wasn't very friendly. He said all of 3 words to me while processing my reservation. The car itself was a turbo etc and had a delay in its excelleration, which wasn't nice to have happen in town, and it would have been nice to have that feature explained.
10.0 ExcellentJan 10 2016
Top Notch!The customer service was excellent; from the phone to pick up to in branch. I was given exactly what I wanted; there was no push to up-sell me. It was a lighthearted & comfortable professional environment. The vehicle was spotless (Inside & out.), & it drove like a dream. I will definitely rent from this specific Enterprise, again. Thanks to all who made my renting experience an excellent one!