Pros: Staff was exceptionally friendly and helpfulCons: Wouldn’t change a thing.
7.6 GoodNov 28 2016
No compliantsPros: The staff was helpful and pleasant The location was easy to access from the bus system so we could get back into town after returning our car.Cons: The staff didn't seem to realize they were going to be receiving a car that had been rented from Munich, so they seemed a little bit off-put when we arrived with the car.
Always wanted to drive a PeugotPros: Great price, car was extremely clean, and although larger than what we requested it got very good gas mileage.Cons: The surcharge for taking the car to France (while very minimal 5 Euro/day) seemed arbitrary.
2.0 MediocreMay 18 2017
Not pleased with rentalPros: Staff was friendly.Cons: Car was not ready. We had to wait 5 hours for the car. Most of the communication with the branch had to be initiated by us. We were left with a feeling that we were mislead by the staff and definitely given low priority. Upon returning car, they had no one available to return us to train station. They finally offered to call a cab for us. My wife demanded a credit on the bill for the cab ride which was rellunctantly tendered. As usual with Interprise, their fuel tank policy is a nuisance.