|Pick-up location||Mason City|
Pros:Did a good job and helpful
Cons:Price to high
Pros:Friendly staff. Easy pickup.
Cons:There weren’t great signs indicating where to park the car for drop off.
Pros:Once someone came to the desk, the pickup and dropoff was quick and painless. The size of the car was as promised in my booking online, the price was cheaper than other locations close to Cedar Falls, and the car was pretty clean on the interior.
Cons:The front seats of my Hyundai Sonata were extremely uncomfortable and I drove the vehicle for 24+ hours... the bar under the driver and passenger seat made me and my passenger's tailbone extremely sore and my friend even said she could feel the bruise days later after the trip. Also, the trunk reeked of vinegar and was still wet so the thick cardboard box I had in the back with various grocery/pantry items soaked through and when I picked it up all of the items fell through the bottom. I had to remove the outer box of the cereal and other items and place into grocery sacks. Luckily, my pillow was on top of my luggage and only the outside of my luggage bag was damp.
Pros:The associate who helped us was very friendly and knowledgeable. She was a great help!
Cons:The vehicle we had was a Jeep Compass and it was not very comfortable.
Cons:There was no one there when I arrived to pick the car up. Had to rent from another rental agency.
Pros:Absolutely everything, including the amazing service that the girl who attended us gave.Absolutely amazing.
Pros:The staff are OK
Cons:Check your cars before give it to customers( technical issues) I want to charge my Garmin but the lighter charge not working...and there is some warning light was there.....
Pros:The car ran very smooth for 9 hours to Oklahoma. Value for the money was pretty good.
Cons:No water in the recipient of the vehicle
Pros:We expected a Ford Escape but received a Nissan Murano. Very nice vehicle for our trip.
Cons:The previous renter smoked in the car even tho they have a non-smoking policy. The car was not detailed and had gunk in the cup holders, etc. The insurance was horrid - $30 extra per day. We paid a few dollars more than what Kayak said, but the insurance was a joke. I'll never rent from Avis again ever.
Pros:Kind and helpful staff! Great car and very easy to pick up!
Cons:The only thing was the drivers side seat was stuck in a slightly reclined position...made it uncomfortable to drive :)
Pros:Nice car, good mileage
Cons:over $200.00 for a one day rental. Mediocre stereo
Pros:The staff was very helpful and the drop-off very friendly
Pros:Lady at drop off was really nice and a pleasure to work with in West Allis
Cons:Payed for impala got a Cruze. Extremely low tire pressure. Had to take time to properly inflate. Dangerously low tire pressure. Car was not pulled up or ready. Enterprise next time!
Pros:Ease of pick up and drep off.
Pros:The car itself was fine, even though it was clear that someone had smoked in it at some point.
Cons:I should have looked at the paperwork more carefully, to be sure, but the tank was only 3/4 full when we got the car and the rental agreement said that it was full, so I had to fill the tank. This was an irritating waste of money, as I'd barely used two gallons of fuel.
Pros:The was a fairly quick pick-up at the airport with no major complications, though the customer service agent was a little curt. The car worked as promised, though I did think it would have cruise control and it did not.
Cons:This car was very stinky, clearly one that a lot of cigarettes had been smoked in. After driving for an hour to my destination, then three hours to another, my clothes and luggage already reeked and I was getting a headache. Budget should notify regarding which cars are smoking vs. non-smoking and make that a selectable option for customers.