Martinsville car hire information
| Pick-up location | Martinsville |
|---|---|
| Car types | |
| Hire locations | 1 |
| Airport locations | 0 |
Cheap car hire in Martinsville
| Mini |
| Economy |
| Compact |
| Intermediate |
| Standard |
| Full-size |
| Luxury |
| People carrier |
| Passenger van |
| SUV |
| Commercial |
| Pick-up truck |
FAQs about hiring a car in Martinsville
Martinsville car rental reviews and directory
Dollar
8,6
Very Good
43 reviewsBest rated
Cleanliness
8.1
Comfort
8.5
Pick-up/Drop-off
8.3
Value for money
8.6
One location in Martinsville
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Reviews
2,0 Poor
Dec 2017
Pros:
NothingCons:
I reserved a vehicle on carrentals.com and was offered renters insurance at $9/day. There was no option to pay online but i reserved at that price. When I got to the aorport they did not honor my renters insurance price and tried to charge me $29/day. Horrible business practices and unprofessional company. I will NEVER rent with them in my life time.6,4 Okay
Sep 2017
Pros:
The truck was great.Cons:
I wasn't told that there would be a fee to return the car at a different location when I booked the rental. I was quoted three different prices. My credit card was charged more than my receipt. It was complicated to find where to return the keys. I won't use this company again.8,0 Very Good
Jul 2017
Pros:
price and customer serviceCons:
car messed up on me but I was given another5,2 Fair
Jun 2017
Cons:
I don't want to blame Budget as a company, but the man behind the counter flat out lied about the rate and what we signed. Yes, you should always read what you sign, but when someone tells you what it is, you expect they are being truthful. Customer service reimbursed 20%, but we never should have been in that position.9,6 Wonderful
May 2017
Pros:
Quick on the drop off and, when we had to re-rent the same car to drive to another airport because of a weather issue the employee got me back on the road quick and adjusted the rental for the fuel I'd prepaid.10,0 Wonderful
Mar 2017
Pros:
It was great.Thrifty
8,0
Very Good
42 reviewsCleanliness
7.9
Comfort
8.0
Pick-up/Drop-off
8.0
Value for money
8.0
One location in Martinsville
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Reviews
2,0 Poor
Jan 2021
Pros:
Not much. Stood waiting at the counter while the agent was engaged in a personal conversation with someone without a mask. She could not answer questions about the drop off, and could not provide a phone number for the drop off location. Was overcharged for a full tank of gas at the dropoff location, which I will dispute. Refused a paper receipt at dropoff and was told I would get an emailed receipt. When I questioned what the charge would be for fuel, the agent said he did not know. The emailed receipt shows a charge for a full tank of gas, when the tank was over half full. That charge will be disputed. I will try to avoid Thrifty in the future.Cons:
More attentive staff, provided with better information.8,0 Very Good
Dec 2020
Cons:
car squeaked10,0 Wonderful
Sep 2020
Pros:
the rental priceCons:
lower price9,2 Wonderful
Sep 2020
Cons:
All excellent except the time gap to get back our deposit10,0 Wonderful
Jul 2020
Pros:
Quick and in a hurry which was appreciated because I was in hurry to see my daughterCons:
All good9,6 Wonderful
Jul 2020
Pros:
Staff was helpful on pickup. The drop off was a little unclear from the signage.Hertz
5,9
Fair
41 reviewsCleanliness
7.1
Comfort
6.9
Pick-up/Drop-off
5.5
Value for money
6.1
2 locations in Martinsville
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Reviews
2,0 Poor
Oct 2022
2,0 Poor
Jan 2022
2,0 Poor
Dec 2022
2,0 Poor
Nov 2021
4,0 Mediocre
May 2021
Cons:
Hertz and I made a contract for a week long cargo van rental for a business trip. A full week before I needed it. They confirmed the contract twice. I arranged for someone to drop me off to pick up the cargo van. Upon arrival at the pick up location, there was no cargo van. It wasn't even a Hertz location so I could not remedy the situation on site. I returned home and called Hertz. I eventually had to ask the representative to stop apologizing and start problem solving. I had to basically coach the representative to find me a replacement van at another location. In order to get it I had to pay for another rental and wait several days for a refund of the other. After three hours, several gallons of gas, and my drop off person being late for work I had a van. Which I then discovered had damage, a burnt out light, and less gas and more mileage than stated on the contract. It eventually got sorted out but I will not be working so hard to give Hertz my money in the future. That $75 credit for a future rental I won't use with this company does not compensate the expenses incurred due their broken contract.10,0 Wonderful
May 2021
Cons:
If there was someone at counter so you could use another method of payment. It was 6:00 am and nobody was at the Hertz counter. It was closed! I thought that to be strange at an airport.Enterprise
8,0
Very Good
10 reviewsCleanliness
8.2
Comfort
8.5
Pick-up/Drop-off
8.2
Value for money
8.0
6 locations in Martinsville
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Reviews
8,0 Very Good
Mar 2021
Pros:
Easy process2,0 Poor
Jan 2021
Pros:
NothingCons:
Helping me more to be able to rent a vehicle10,0 Wonderful
Oct 2020
Pros:
Awesome customer service! Love this location and they changed the tires needed before my trip efficiently.Cons:
N/a10,0 Wonderful
Aug 2019
Pros:
Yes the manager took care of me no problemsCons:
Nothing8,0 Very Good
Jan 2017
Pros:
Checkout was a little slow Otherwise ok.6,0 Okay
Jan 2023
136 travellers who hired a car in Martinsville gave the car agency they used an average rating of 7,3
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