Pros: good price, useful gps system most of the time, reasonable comfort
Cons: gps sent me on a few wild goose chases, there was no user manual for the car which left me with no idea how to find and save new radio station, and the seats do not recline without having to twist the knobs for a minute.
Oct 11 2017
Pros: I wish to say that both Manon and the manager Muriel were excellent both when I picked up the car and when I dropped the car off at the airport.
If I were able to give points or stars then I would give them 100 each.
When I return to Marseille in Sept.2018,I will rent a car from Goldcar.
Cons: Pickup took over an hour, with maybe 4-5 people in front of us. Reps took at least 20 minutes with each customer. Ridiculous.
Sep 10 2017
Cons: Despise how after a 20 flight the Budget agent managed to sneak in a 45euros per day insurance while I am fully covered by my Chase Sapphire card.......
Sep 24 2017
Car was fine, but pickup took >1 hour
Pros: Everything but the pickup was fine (car was clean and as advertised)
Cons: Pickup took over an hour -- huge line and very, very slow process. As a comparison, I rented from Europcar at this location (Marseille airport) several weeks later, and the pickup took <2 minutes.
May 13 2019
Cons: The price was double what was shown (small conditions always apply with that company), damages was too expensive (the value of the car for ant damage)
May 29 2019
Pros: Staff were helpful and the drop off was so simple and fast. Car was great quality
Cons: Queue at rental was about 10 minutes so speeding this up would be good
Cons: I rented for geneva airport return, and despite returning the car to europcar at geneva airport, they sent me on a wild chase around the airport with a very poorly written map to return the car in the french sector. This was totally unnecessary, added 1.5 hours of stress to our airport experience.