Pick-up location | Key Biscayne |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in Key Biscayne
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Reviews
10,0 Wonderful
Mar 2021
Pros:
Friendly staff, super comfort car, easily pick up/drop off10,0 Wonderful
Sep 2020
Pros:
The staff was friendly and got us in and o with our vehicle with no issues!2,0 Poor
Jun 2020
Cons:
The office was closed and I wasn't able to get my car but I was still charged.2,0 Poor
Apr 2020
Pros:
Confusion about the car, tried to sell a smaller car for double.6,4 Okay
Mar 2020
Cons:
They told me it was in my interest to get the unlimited tolls package because there was 3 tolls alone between the airport and where I was going. They neglected to tell me these tolls were .50 each. FELT RIPPED OFF!!!!10,0 Wonderful
Feb 2020
Cons:
Krystina did a very good job. Had a lot of attention in offering the right products e let me happy with the car I was renting.3 locations in Key Biscayne
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2,0 Poor
Apr 2021
Pros:
Staff was rude, car is old and in bad condition to drive.Cons:
Better customer service and better car.2,0 Poor
Apr 2021
Pros:
Only the lady is the bench is ok I don't remember her nameCons:
This company is really bed! They offers card the actually don't have! I maked a reservation for commercial Ford mostang, I called to confirm that it really exists in the branch, than when I came they sat they don't have! And it happened twice, day after day. Don't rent from enterprise10,0 Wonderful
Apr 2021
Cons:
Nothing. Sheila the manager was terrific!2,0 Poor
Mar 2021
Pros:
I showed up and was told there was no car for me. That it would be 3-4 hours and they may have a car. How can I like anything about this? I had to take my family to my dad’s funeral in two Ubers.Cons:
If they know they won’t have a car could they call me? Cant they found a vehicle in another agency rather than having me show up on time to leave in absolute frustration? And telling me things like “at least you have not paid for it” or “you can try at the airport”. If there was a negative customer service score, this would be it.6,4 Okay
Jun 2020
Cons:
staff during drop-off were rude and unhelpful, including the manager who did not offer any assistance at all, she just sat there with nothing to say....6,0 Okay
Jun 2020
Pros:
Actually I have cancelled the reservation, but I had the opportunity to perceive the experience up to the point where it ceased. Renting a vehicle is like gambling in a casino. Prices on the website changes overtime up and down like a luck game. It’s insane! In a few instances the staff was courteous, but the whole process is close to a scam. Similar experience is like purchasing a new vehicle in a dealer, wherein one feel like swimming in a pool crowded with white and tiger sharks. Nefasto!Cons:
If only the intention behind capitalist ‘business’ was not evil as it’s. “The road to hell is paved with good intentions.” “The last capitalist we hang shall be the one who sold us the rope.”One location in Key Biscayne
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10,0 Wonderful
Jul 2020
Pros:
Customer service2,0 Poor
Jan 2018
Pros:
NothingCons:
Car rental was for my father in law on a Saturday. He was on a do not rent list and the number we were given to find out was open Monday to Friday. We had to go to enterprise! Upon calling Hertz Monday they indicated file was clean “ we do not know what issue was”. A bad joke, frankly.One location in Key Biscayne
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8,0 Very Good
Oct 2022
2,0 Poor
Apr 2022
2,0 Poor
Apr 2022
2,0 Poor
Apr 2022
6,0 Okay
Mar 2022
One location in Key Biscayne
One location in Key Biscayne
Most popular car type | Intermediate |
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