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Pros:Great staff, very friendly and personable. We did receive an upgrade since they didn’t have our size requested available and it was much appreciated! Everything was great. Our only “hiccup” if you want to call it that was that they didn’t have a chance to fill up with gas before we got there but they told us that up front and wasn’t an issue at all. They said to just bring it back with however much in it. Will definitely rent from here again. :)
Cons:Everything was great!
Pros:The employees were very nice!
Cons:I had two cars to choose from. Both smelled like smoke. The employees tried very hard to neutralize the smell but it didn't work. My only recourse was to drive out to Nashville airport in order to exchange the car. The employees at Nashville Airport we're extremely accommodating and gave us a great car, but I should have never had to do that. They should have brought the car to me.
Pros:Just as expected. Picked up in one location dropped off in another. Wonderful customer service. Car was just right for my needs.
Pros:Behind the desk very friendly
Pros:My reservation got all messed up and they had my location wrong and I had to drive an hour away to pick my car up so the guy said he would give our suburban for $150 total for my trouble and when I picked it up there was no note of it and I was charged $285
Cons:Price was not what I was told
8,8 Very Good
Pros:The staff member had everything ready to go and I wad in and out efficiently.
Cons:Car was parked in an odd spot that required a littl maneuvering to get going.