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One location in Goodyear
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Reviews
2,0 Poor
Nov 2022
6,0 Okay
Oct 2022
5,6 Fair
Dec 2019
Cons:
When I arrived the vehicle was being cleaned. They returned and the outside looked nice and clean. The inside however, was quickly wiped down and when I got home I realized that the back seats were filthy, the inside if the doors were caked with dust and dirt, the dash was very dusty (like the windows were left down during a sand storm)10,0 Wonderful
Nov 2019
Pros:
Staff was friendly and everything was as I expected!Cons:
Nothing!10,0 Wonderful
Jan 2019
Pros:
Fast and professional serviceCons:
Nothing8,0 Very Good
Oct 2018
Pros:
Lyft transport to hertz. Friendly staff.Cons:
Our flight was delayed and hertz would not allow us to pick up A car until the next day. All other elements of the rental experience were good.2 locations in Goodyear
3 locations in Goodyear
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4,0 Mediocre
Apr 2021
Cons:
Due to over booking, we didn’t get the vehicle or anything close to what we booked. Got a extremely small SUV. Extremely uncomfortable and not so enjoyable ride.8,0 Very Good
Apr 2021
Pros:
Drop off was very easy.8,0 Very Good
Mar 2021
Cons:
The only thing which could be improved was the car smelled of someone smoking in it. As a nonsmoker, I don't appreciate the smell. In addition, the car manual was missing.2,0 Poor
Mar 2021
Cons:
Car smelled horribly of cigarettes. Manager would not replace. It was so bad.8,4 Very Good
Oct 2018
Pros:
Great customer serviceCons:
Hyundai Tuscon was incredibly uncomfortable. Enterprise quickly and easily swapped is into a much more comfortable ride at no additional charge6,8 Okay
Oct 2018
Cons:
You need to make it more noticeable on line whether you are booking at the airport or another dealer. We inadvertently had selected another dealer and when we tried to book at the airport Enterprise wanted to charge me $500 more - ridiculous! When we finally got to the other dealer the agent had the car running for us so we didn't notice that he didn't leave the keyless remote in the car. We were half way at our destination before we realized it was not there. This was a big inconvenience because we had to go back and get it. Overall not my best experience with Enterprise3 locations in Goodyear
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Reviews
8,0 Very Good
Nov 2020
Pros:
Staff very friendly. Pickup and drop off both easy. Car was clean. Steering properly aligned (I am a stickler for this).Cons:
The car I rented had an uncomfortable vibration at highway speeds.9,2 Wonderful
Sep 2019
Pros:
Staff was AMAZING!!Cons:
Vehicle selection.9,2 Wonderful
Apr 2018
Pros:
The car size was what we expected and the service was quick and courteous.Cons:
The car was not clean especially on the outside. Car was spotted with dirt and the windshield needed wiping down. We did it ourselves. On the inside we found a paper bill between the seats and napkins in the glove compartment.4,0 Mediocre
Nov 2022
2,0 Poor
Nov 2021
1,9 Poor
Oct 2021
Most popular car type | Intermediate |
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