Pick-up location | Fountain Hills |
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Car types | |
Hire locations | 2 |
Airport locations | 0 |
Mini |
Economy |
Compact |
Intermediate |
Standard |
Full-size |
Luxury |
People carrier |
Passenger van |
SUV |
Commercial |
Pick-up truck |
2 locations in Fountain Hills
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Reviews
10,0 Wonderful
Dec 2018
Pros:
Exceptional customer service at this location.9,2 Wonderful
May 2018
Pros:
Good car, great value for the amount of time that used the SUV.Cons:
Chris Frieh the agency operator was finally able to get a SUV for me. But he could never commit when there would be an SUV available. In fact, I took an SUV that was returned with 3/4 tank of gas and not cleaned because I needed to leave right at noon.4,8 Mediocre
Feb 2017
Cons:
It was a new car with 400 miles. It was dirty on the outside and dusty on the inside. It did not have any windshield washer solution. Obviously the car wasn't checked before I drove it.5,6 Fair
Sep 2016
Pros:
The vehicle was nice and great condition.Cons:
Pestering about purchasing insurance. We get it, most people rented a car or two or three. The hours of the location did not allow for an after-hours drop in which was inconvenient. Check in check out process could be quicker. The vehicle was dirty and you can tell they did not take a look inside as I found wrappers and spare change.10,0 Wonderful
Apr 2016
Pros:
The serviceminded guy who helped us change our drop of station. We were not that pleased with the woman who helped us when we picked our car up, she was almost rude but we overcame that since the man was so mutch better to us. We're also very pleased with the price.Cons:
See6,0 Okay
Nov 2015
Pros:
Car was cleanCons:
Tank not full when received at northright scottsdale location. About an 1/8 tank shy of full but had just pulled out of parking lot and didn't want to go back because woman rental agent had been abrupt, rude, never smiled; poor customer service. Also my reserved rate of $174.25 was not honored. I was charged approx. $65 more for the base rate plus an additional $200 hold.2 locations in Fountain Hills
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Reviews
4,0 Mediocre
Apr 2019
Cons:
No one was at the location for pick up. When I called I was told to drive to another location to pick up the car. The staff at the other location was rude and not helpful.7,2 Good
Dec 2018
Pros:
Staff were topnotchCons:
The Malibu was a second rate clunker. Would have to get a better vehicle next time.8,0 Very Good
Nov 2018
Pros:
Very friendly and helpful staff10,0 Wonderful
Oct 2018
Pros:
Price was far better than I thought.10,0 Wonderful
Mar 2018
Pros:
Overall was great8,8 Very Good
Mar 2018
Pros:
Owner very polite and helpful, very convenient2 locations in Fountain Hills
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Reviews
6,0 Okay
Feb 2021
Pros:
Not much. Car was okay.Cons:
Didn't get the car I requested. Received a big gas guzzling SUV instead. Gas tank was only about 3/4 full. Returned the car with a full tank and was expecting some type of credit. Attendant Mike T. laughed and said no, but thanks for filling up the car! Writing letter to AVIS. Not a happy customer.4,8 Mediocre
Jun 2017
Pros:
The cost Car was comfortableCons:
Smelled like cigarettes and feet10,0 Wonderful
Apr 2017
Pros:
It was affordable and clean. I got the exact car I rented.Cons:
The extra third party insurance fee I paid & didn't need.2,0 Poor
Jul 2016
Pros:
The journeyCons:
Told I got a free upgrade only to be informed at the other end I was charged. Some roadside assistance charge added as well without my knowledge. Customer service don't want to know. Never again Avis!!9,6 Wonderful
Oct 2015
Pros:
Easy pick-up & drop-off staff member was accommodatingCons:
car was not clean to typical Avis standards: dog hair in rear of vehicle, windows needed a cleaning2,0 Poor
Jul 2022
2 locations in Fountain Hills
One location in Fountain Hills
One location in Fountain Hills